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09 Apr 2025
Wednesday
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10 Apr 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hotel Tankah, you'll be centrally located in Cancun, within a 5-minute drive of Plaza 28 and Plaza Las Americas. This hotel is 6 mi (9.7 km) from Tortuga Beach and 9.3 mi (15 km) from La Isla Shopping Mall. Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Cash deposit required

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 72 hours

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property
  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property only accepts cash
  • Safety features at this property include a smoke detector and a security system
Minimal age
18
Spoken Language

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Concierge

Smoking areas

Accessible facilities

Other

Hair salon

Safe-deposit box at front desk

24-hour front desk

Designated smoking areas

Wheelchair accessible parking

Parking (limited spaces)

Free self parking

Uncovered parking

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

Handrails in stairways

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

6.8
Fair46 Verified Reviews
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Cleanliness7.6/10
Service7.6/10
Comfort6.6/10
Condition6.2/10
location6.4/10
Neighborhood8.0/10
Value8.0/10
Amenities6.6/10
2/10
Poor
Jose, 16 Nov 2024
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Not recommended at all!!! Just rented for 30 minutes for a quick shower before my flight took 30 minutes just to check in even though the hotel was empty staff is not trained at all dont know simple process of check in im not picky at all but one of the worst checking process and gave me a room with out ac (got moved to one that did) not hot water!!

8/10
Excellent
Alison, 21 Nov 2022
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Absolutely fine for the price - clean, bed, bathroom, air con (once I was given the remote). It was exactly as advertised.

4/10
Poor
Deni, 20 Jun 2022
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Not worst to stay

It was cheap to stay, buy i stayed 5 day and 4 nights, but staff didn't clean the room during stay. They were unfriendly, and wifi is really bad. Hotel is located in downtown. However, I will pay extra money to stay in a better hotel.

4/10
Poor
Verified traveler, 29 Dec 2021
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Only stay if on a tight budget!

This hotel is ok if you are trying to stick with a budget and location was good as near to Ado station and Mercado 28 but you must be prepared for neighbours having a party next door, incredibly loud and old air conditioning units (although they do cool down, but only have an off and on switch that we could see), the toilet seat not being attached, and terrible wifi. The cleaning was acceptable but a dead mosquito and hair was still left in the shower, and under the bed was filthy! Lastly they look the doors at night to the entrance and you need to ring a bell to get in. We were woken up during the night to someone ringing the bell for about 10 minutes as quite clearly the receptionist had fallen asleep.

10/10
Exceptional
Chun Mei, 23 Dec 2021
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Good location

8/10
Excellent
Verified traveler, 06 Feb 2020
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Very good location. Close to everything. The staff were friendly and helpful. The room was older but clean.

8/10
Excellent
Dennis, 28 Aug 2019
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Hotel Tankah is a charming surprise.

Had family business. I am quite amazed how centrally located this hotel is. Every time we went looking for something we found it within a few blocks up to 5 minutes. No exceptions! Restaurants and tourist items. Convenience stores. Banks. Peso/dollar change. Pharmacy. All in the same block. They have locked gated parking. They knock on ur door for wakeup calls. Been before...will be back. No pool. No vending. No refrig or microwave. But at $25...you can't beat it.

10/10
Exceptional
Verified traveler, 24 Feb 2019
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The staff is really friendly and helpful, the room was clean and comfortable.

6/10
Fair
Verified traveler, 12 Oct 2018
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Hotel Tankah is a great value for staying in downtown Cancun. The room was clean and safe. It is about a 10 minute walk to the ADO bustop with bags. On check in the front desk was deserted. It took me 15 minutes to scrounge up someont to check me in. If you don't mind hiccups like that, Tankah is fine for those passing through.

6/10
Fair
Verified traveler, 19 Dec 2017
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OK for a night in transit

Taciturn front desk had no record of my reservation. I got an adequate room: economical, clean & safe. A bit of a hoof from Av Tulum/ADO:15mins with bags. If you stay get a room in back for quiet.

8/10
Excellent
adam, 19 Aug 2017
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Everything about the hotel itself was really nice. The staff were really friendly and helpful, the room was spacious, the a/c kept the room nice and cool. It's right across the street from a huge market with tons of great food and shopping and the WalMart and bus stop are only about a 10 minute walk. The only negative thing about my stay here was that one night when I came back from the beach there were (no exaggeration) about 50 federal police officers with heavy machine guns in the lobby and outside the front door. They were moving equipment from one of the rooms out to their vehicles until about 3am and it made a lot or noise so i didn't get much sleep. The hotel staff didn't seem to have much to say about it either so it left me a little confused. Otherwise, it was a really nice hotel.

6/10
Fair
Verified traveler, 16 Mar 2016
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Basic hotel downtown.

Rustic, basic but clean. Good location if you want to stay downtown. Have stayed in better hotels in mexico for less but maybe this is what you get here. Nothing unpleasant but aircon very noisy, feels quite dark, Windows but can't see out. Having said that it's clean and fuctional, not for hanging out in but if you just using it to sleep it's o.k..

10/10
Exceptional
Ellimanelliman, 23 Nov 2014
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Comfy cheap stay

This place has the basics. Nothing fancy, but very nice accommodations. Heart of downtown cancun you can catch a bus to many of the near by attractions

4/10
Poor
OZ traveller 3, 24 May 2014
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economy place

The best for the price. AC kinda loud. Sorry, no English.

4/10
Poor
vantine8665, 14 Mar 2014
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Basic Room For a Night

I stayed here overnight to catch a connecting flight the following day. The hotel is right across the street from Mercado 28, which is an ok place to look at touristy trinkets, or get a quick bite. Not far from bus station and El Centro, and close to some inexpensive restaurants. Its cheap, old, beds are semi comfortable, room smells a little musty, biut relatively clean. A/C worked well, but showers were tepid at best. I would say good for a night or two at most. Other better options for same or a little more money. But it's an acceptable option.

2/10
Poor
Beatriz Adriana, 23 Sep 2024
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Pésimo, el lugar mal cuidado, l atención horrible, mala actitud de los empleados, habitaciones en mal estado, ni siquiera tiene la cordialidad de abrirte el estacionamiento te tienes que bajar tu mismo a abrirte y cerrarte el portón!

2/10
Poor
Francisco, 27 Jun 2024
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Un hotel en malas condiciones.. muy sucio

2/10
Poor
angel alberto santos, 23 Jun 2024
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No pudimos estacionar el auto dentro de la propiedad y no ha habido agua caliente en la habitación

4/10
Poor
Jaime, 06 Jun 2024
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Se intentaron meter a la habitación y quitar la cadena con la mano ,está llenondw personas indus y uno salió prelogroso

10/10
Exceptional
Douglas, 12 Jan 2024
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En general la atención del personal es increíble El hotel está rodeado de naturaleza, perfecto para desconectarse del mundo

8/10
Excellent
Carlos, 09 Jan 2024
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Puede mejorar pero en general está bien para dormir y hacer otras actividades durante el día, cerca hay lugares para comer un mercado y a unos 10 min en auto algunos bares, por la noche si se siente algo de calor ya que no funciona el aire acondicionado y no puedes abrir la ventana por los moscos, tal vez solicitando un cambio de habitación pero de ahí en fuera está bien igual el estacionamiento

6/10
Fair
Silvia Olivia, 28 Nov 2023
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Aire acondicionado con mal mantenimiento

8/10
Excellent
Emilio, 23 Jun 2023
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TODO BIEN

8/10
Excellent
Hugo arturo, 24 May 2023
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En general estuvo bien

8/10
Excellent
ana guadalupe, 24 Apr 2023
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Buena ubicación.

8/10
Excellent
Erika Nayeli, 05 Dec 2022
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El personal es muy amable, hacen limpieza todos los días. No me gustó mucho que no salía mucha agua de la regadera, así que te tardabas más en bañar y el inodoro no bajaba suficiente agua. Fuera de eso todo estuvo bien, tienen internet y aire acondicionado que funcionan correctamente! Está ubicado en buen lugar, es seguro, cómodo y agradable.

6/10
Fair
BRENDA LILIANA, 26 Nov 2022
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Me gusta que esta cerca del mercado 28 Pero el hotel es muy sencillo digo el precio lo justifica pero la tele nunca se pudo ver, habia muchísimos mosquitos y en la cena no hay muchas opciones de salir

2/10
Poor
yacqueline blanco, 08 Oct 2022
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Mala atencion no recomiendo

4/10
Poor
Quintin, 07 Jul 2022
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Pésima estancia

Las damas de el turno matutino y vespertino muy groseras, mucha falta de amabilidad, no me quisieron facturar y necesito mi factura, el servicio y la atención pésimos, sólo el jóven e el turno nocturno super amable. muy decepcionado de el lugar.

6/10
Fair
BRUNO, 12 Jun 2022
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Poderia melhorar

A localização e o atendimento são bons. Só tinha um pequeno vazamento no teto do banheiro.

8/10
Excellent
simon, 06 Feb 2022
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Bueno para una o dos noches

Recepecion de 24 horas. El habitacion limpio y comado. No hay agua de biber en el habitacion pero hay un supermercado muy circa. El habitacion era muy tranquilo

10/10
Exceptional
La Nena, 15 Dec 2021
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Perfecto para mi estancia. Cerca a los lugares de interés. Bien atendida.

6/10
Fair
Rafael, 31 Dec 2020
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Recibirás justo lo que pagas. El lugar estaba muy limpio sin embargo el estado de conservación no es el mejor.

8/10
Excellent
Cindy, 23 May 2019
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Me gustó el precio y que incluyera aire acondicionado, no me gustó mucho la estructura del hotel.

6/10
Fair
jesus, 11 Mar 2019
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El aire acondicionado no emfrio y me bañe con agua fria

8/10
Excellent
Timeoff, 22 Dec 2018
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El hotel esta bien ubicado y limpio. Por el costo es perfecto para pasar la noche sin gastar mucho.

6/10
Fair
Verified traveler, 18 Dec 2018
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Buena ubicasión, aunque insdtalaciones algo viejas, la cama por lo menos ers comoda y la habitacion estaba limpia

8/10
Excellent
Edgar, 03 Oct 2018
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Excelente relación precio calidad

Inmejorable ubicación, cerca de todo en el centro de Cancún. El personal muy atento, la habitación cómoda y muy limpia. Siempre elijo este hotel, satisface a la perfección mis necesidades.

4/10
Poor
Verified traveler, 04 Sep 2018
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Hotel económico y básico, sirve para dormir

Te proporcionan tu espacio en la habitación sin tener ningún plus o confort adicional, sirve para lo que es pero no recomendable para pasar mas de 1 noche a menos que lo que te interese sea estar fuera todo el día y solo llegar a dormir.

8/10
Excellent
Verified traveler, 28 Aug 2018
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Hotel economico con cercania al ADO y plaza buena comida.

8/10
Excellent
Camaguey, 31 Oct 2017
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Bien

10/10
Exceptional
Verified traveler, 17 May 2017
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totally nice

friendly staff. good furniture

6/10
Fair
LUIS ANGEL, 16 Mar 2017
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Hotel con muy bajo puntaje y no recomendable

Para el precio estuvo bien sin embargo no es ninguna gran experiencia ni buena recomendación, el personal de recepción tiene la peor actitud para todo, es una pena porque podrían ser un poco más amables.

10/10
Exceptional
francisco, 17 Feb 2017
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Hotel muy bien ubicado

Muy bien todo

6/10
Fair
Julio, 19 May 2016
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Necesita minimo una pantalla pequeña y con buena señal de television para mayor comodidad en el caso de la familia

6/10
Fair
Arno H., 09 Feb 2016
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ok

cheap and clean room in downtown. far from the beaches

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