Good

Good hotel stuff was friendly

Everything is good , clean hotel and nice people work there , ill back there more time

Poor service the food was not good presented at the buffet and not too many varieties of dishes and desserts Stuff needs to be more professional in service and hospitality If you are looking for good service I really don’t recommend this hotel.

My housekeeper was amazing and a few of the other staff were very friendly but otherwise I did not feel comfortable or welcome at this property and there are very few English speakers. It’s definitely not a place to go to feel safe and relaxed on vacation. Also the food is the same thing every day and not very tasty. Be prepared to line up around a buffet in a crowd of people and fight your way through to get a meal. I would not recommend. There is no room service as described and several other of the listed amenities do not exist either.

This isn’t our first time here; we love it and our 2 young girls have a blast. The experience is always great. My only feedback is for the hotel to focus on some details that would go a long way in making the place even better! If towels are dirty, please throw them out. It’s the price of business. And table cloths should be washed and new ones put on tables after each meal. Easy fixes that will go a long way in making everyone feel more at ease!

Best stay ever. Never been amazed like this time. I recommend without hesitation.

The hotel is not worth more than two to three stars. The following detracts a lot: - service standard depends on who serves you - wifi down for a whole two days before they got it fixed. Had to buy SIM card. - We lost clothes and jewelery from the room. Here I must point out that it is not an accusation of theft, but can only state that we cannot find them and the last time we saw these items it was in the room.

Excellence+Hospitalité+Savoir faire=Hôtel Sol Azur

J'ai séjourné en famille à l'hôtel Sol Azur en Juillet 2022, Août 2023 et Juillet 2024. Je suis très satisfait par la prestation de cet hôtel. J'ai recommandé cet hôtel à des proches qui ont séjourné et qui ont vraiment apprécié. L'accueil est au top et le personnel est accueillant et serviable. La restauration est au top, la piscine est excellente et l'animation est de bonne qualité. Les chambres sont respectables et bien aménagées. Le personnel est très réactif à chaque réclamation. Comme exemple, je suis descendu à la réception pour réclamer du papier toilette. Après quelques minutes, je suis revenu à la chambre et à ma surprise générale, le papier toilette a été mis à sa place. C'est impressionnant la réactivité du personnel. Je pense que c'est un des meilleurs hôtels de la Tunisie dans sa catégorie. Si la qualité de service est à ce niveau, c'est parce qu'il y a du personnel de haut niveau. Au top management, on trouve Madame Dorsaf, Manager de la relation client. C'est une personne hors norme et elle se trouve partout pour satisfaire les clients et tenir compte des souhaits des uns et des autres et des réclamations. C'est une personne magique qui trouve des solutions à tous. Je suis resté perplexe par le travail énorme et efficace de Madame Dorsaf. Au niveau de la piscine, le responsable est Fethi, ce dernier fait un travail exceptionnel pour satisfaire les clients

Avoid this place if you expect quality

Staying at this hotel was a disastrous experience. The entire place is outdated and everything is broken. There were flies and cockroaches everywhere in the room and on the hotel floors. The staff, especially the waiters, were extremely unfriendly, often talking rudely and even fighting with each other in front of guests. No one asked if we wanted a drink; we had to go to the bar and pay cash only. The beach and pool areas were very limited, making it nearly impossible to find a sunbed. The staff constantly looked for tips in a shameful manner. After waiting two hours, we were given a room at 4 PM that had no balcony and four bunk beds, even though there were only two of us. The food was unacceptable, especially breakfast, where they served something that looked like cheese but seemed to be made from sand. On a positive note, the reception desk staff were nice and appeared to be the only ones trained in hospitality. I blame the management for the poor conditions. This hotel could be much better with its nice atmosphere, beach, and pool, but the service, staff, room condition, and food quality were all horrible.

Nice beach which is private

Ensemble peu satisfaisant, la piscine extérieur es

Ensemble peu satisfaisant, la piscine extérieur est très bien. Néanmoins, il est indiqué sur le descriptif de l’hôtel qu’il avait bien une piscine intérieur. Surprise le personnel nous indique que la piscine intérieur est indisponible depuis dès mois. Ayant un bébé de 8 mois cette option faisait partie de nos critères. Par ailleurs, le système de climatisation ne fonctionnait pas dans la chambre. La nourriture au buffet est très moyenne. Le personnel pas très accueillant.

I had issues with my phone, and the staff with incredibly helpful. Thanks for everything.

EXCELLENT

Nourriture très bonne et variée, personnel très agréable et à l'écoute, piscine et plage magnifique et propres,... On reviendra. Mention spéciale à la directrice de l'hôtel qui n'a pas hésité à renvoyer plusieurs groupes de jeunes footballeurs algériens très irrespectueux et à en plus fait un geste pour nous et les autres touristes s'étant manifestés. Merci beaucoup

Parking so small Crowded hotel Breakfast is horrible

We liked the water pressure, the view and the proximity to the beach. We appreciated the life guard, Fathi and the money changer Ahlen. We found the property in poor repair, the breakfast included cold eggs and stale bread. The loud music played from morning until night. No working AC, only the fan worked. Upon leaving we were quoted double the going rate for a private driver to Sousse.

It was horrible, the rooms were dirty, and overall should not be ratesd a 4star hotel.

Shouldn’t be 4 star hotel . It’s an old and dirty and no service

It was good time

From the moment I checked in, the experience was great. The staff is very friendly and helpful. I had a double room reservation and they accommodated us with a suite that had an ocean view. The rooms were clean and well equipped. I would absolutely come back and stay at this hotel.

Staff were extremely friendly. Hotel was clean. Food options were cery satisfying.

simply disspointed

It is so sad to see a loved place turn into a not so good property. Service is low. I would not recomend it like I used too

Everything is perfect from front host Nozha all the way to chef Saber and shoban, I loved the stay so i had to go back again for another 2 more nights and want me to finally enjoy my vacation

The hotel is 8of10 friendly and helpful people in reception. All of them they were friendly. Special the lady in cashier she was really lovely lady

Sol Azur: great time for renovation

The hotel needs to be renovated, it is below average. Old, old fashioned, dirty carpets. It's unfair for the lovely and friendly staff ! They deserve better place to work. Food below average, except green salad and some hot meals.

Very old building old furniture Very dirty food not fresh and the room with broken shower they change the sheets every three days they put one towel to shower it is a terrible place I won’t give it one star Ben lutfi

Not much

Hotel staff is very friendly and the food was very good for breakfast and dinner. Beach is beautiful and loved the nightly entertainment on the stage.

J,ai bcp aime cet hotel et son personnel.je compte

La chambre 1125 etait bien adaptee a ma condition et grace a monsieur Fawzij,ai passe un agreable sejour dans cet hotel La cuisine etait variee et de bon gout Le personnel etait nonseulent gentil mais tres avenant et surtout serviable

It was so good but it must be more clean especially about the facility areas. Receptionists must be more helpfull. But overall I can say it was good experiences and good holiday.

Hotel is in desperate need of a refresh, carpets are filthy and stained and my room had puddles of brown goo and sheets did not seem clean( hairs on sheets- it was cleaned and changed upon request). Hotel advertised amenities that were not available and while the staff were nice and very polite they never returned with information on my queries. The gardening near my bungalow was terrible and looked as though it hadn’t been done for a long time ( broken pavement, overgrown plants and balustrade that hadn’t seen a wipe for years) which ruins the experience. The hotel claims rooms renovated a few years ago but I doubt that’s the case, my mattress, room fittings and very limited tv we’re at least 20 years old ( and no kettle or iron) The food was average and catered for a limited clientele ( and breakfast pastries did not seem fresh). This place looked as though it was once very nice but those days are gone unless some money is spent to update.

This place was amazing … the only complaint I have was dinner meat seemed old. Other than that great customer service, amazing view. My family enjoyed it sooo much.

The room wasn't clean. The bathroom is dirty , the sink is full of hair, the bathtub is also dirty, the floor is not clean, there's dust all over the place. I just want to understand why this hotel has 4 stars. Overall it's such a waste of money honestly

Awesome vacation

Great location. Great breach. Room is great with an amazing water and pool view. Staff is very welcoming and very professional. The manager Madame Dorsaf offered us free access to the thalasso spa and jacuzzi. The all inclusive buffet is nice with varieties of food and chef Saber made sure we're happy and offered extra items not in the buffet. The hotel also offers many indoor and outdoor fun activities and they even have free evening shows. I highly recommend Hammamet and Sol Azur. We chose the place based on online reviews and we're sure not disappointed

Despite the reception, which was not satisfactory, but there were good services for cleaning and eating, the air conditioner was not working in the room, it needed some maintenance; in general good.

The only thing was open is the restaurant , every thing was closed no pool no kids area no restaurant no coffee place no beach , It was horrible it feels like a hunted place ! Big disappointment.

It was amazing,

Amazing time in Sol Azure

I had a lovely time in Sol Azure hotel. All the staff were kind and friendly. Thank you Mrs Dorsaf, Chef Saber and Mondher for spoiling us and for making our stay memorable. Keep up the good work 👏

Karim

Hotel was good . Staff were friendly. Special thanks to miss Dursaf who offered us a free dinner as gift from hotel. She did her best to make our stay comfortable. Price compared with services is very good

Very nice resort, lots to do too. When we were there in March, It's under renovation, which should be better soon. Even our stay was very well taken care of too. Good food, service is amazing. Staff were all friendly and generous.

Very nice location, staff are very accommodating, especially Mrs. Dorsaf and her team were very helpful and supporting for every request. They made our stay very pleasant. Good place to stay, will do it again next trip.

Very clean place , the food was amazing , i was helped by madame Dorsaf at the reception she upgraded our room to a sea view at no extra charge . I had an amazing experience i will be back for sure

Très bon hôtel, je recommande

Très bon hôtel, je recommande Merci madame dorsaf à la réception

One of the best hotel in the area. Right in the beach and Close to downtown. Very clean, wonderful food very tasty coocked by chef Saber. Very friendly stuff specially Madame Dorsaf. Thank you so much.

Cet hôtel est un excellent havre de paix. Toutes les commodités sont reunis pour nous assurer un séjours tranquil et paisible. Nous avons pris une chambre avec vue sur mer. Nous étions bien servis avec une vue splendide, et un lever du soleil à couper le souffle. Nous avions notre bébé avec nous qui a bien profité de la piscine couverte. Comme ce n'était pas encore la saison de la plage, la piscine couverte est la cerise sur le gâteau avec excellence. Le staff était tres aimable avec nous, une gentillesse et professionnalisme incroyables. Madame Dorsaf etait au four et au moulin, excellente communication et un service clientèl digne des meilleurs hôtels. Elle a su gérer toutes les situations et toujours à l'écoute des clients. En plus de son cadre agréable, le buffet etait très riche et varié aux goûts de chacun. Nous avons déjà hâte d y retourner !!

First, I want to start out with how awesome the staff is at Hotel Sol Azur Beach. Always friendly and ready to help or chat. Especially Madame Dorsaf who made us feel so very welcome. She went above and beyond to ensure that we were well attended to. We were given excellent rooms with amazing pool and sea views. Everything was clean and ready on our arrival, and check in was a breeze. The reception staff , Imen, Nozha and Adnene were wonderful. Always friendly faces and kind words, and eager to assist us .Breakfast serving staff and cooks were really nice. Amazing omelettes everyday from Lotfi Almalky. And bartender, Taher , really made us feel welcome and valued as clients. Unfortunately though, not all was as we hoped for our vacation. The hotel had very few other guests and this resulted in there being no activities, shows, and most meals not being offered by Sol Azur. We were sent next door to Hotel Bel Azur Thalasso & Bungalows for almost every amenity. This was not convenient and a bit of an issue when raining.. The Hotel Sol Azur does not have an indoor pool or a fitness room. Both of these are next door at Hotel Bel Azur. (The fitness room is an extra 30 TD per visit) If your going to travel here at this time of year (end of February to Mid-March) we would recommend booking directly with Hotel Bel Azur because you’ll be here all day everyday anyway. I’m so thankful for the amazing staff at Sol Azur for making up for the hotels lacking features

Best stay ever

It was really an amazing stay and the staff are more than proffessionel It has become my place to go and I recommend it strongly

Great

Excellent check in. Friendly and warm. Special thanks to Madam Dorsaf for her extra welcoming touch and kind gestures.

Excellent. marvellous staff well trained food presentation wonderful testing once u pop u will never stop

As usual, I had an excellent stay at the SOL AZUR: very pleasant bed and breakfast with a warm and professional welcome. Relaxation is also on the agenda: thalassotherapy pool and idleness allow you to revel in an extraordinary landscape. I warmly thank the entire hotel team, particularly Mrs. Dorsaf Zouaoui who makes the site more endearing!! Béchir Souidi

The hotel is fantastic , all staff was good and helpful , specially lady (Dur....) She is so nice so beautiful , If I don’t have nothing in London I want to stay there but definitely I go back to then again and again , Thank you

From Sydney Australia to Sol Azul hotel Hammamet T

The atmosphere and the location of the hotel superb, the customer service of the reception & the welcoming greetings of the hotel Team starts from the hotel Director Mr Ahmaiudi Sami and the receptionist Mr Laribi Faouzi excellent and exceeded my expectation going to yhe restaurant the quality of their buffet very Gourmet and yammy and the hospitality of all the waitress and the cooking chefs very very pleasant and excellent. I really spent quality time with my wife and son in their property coming from Sydney Australia to Tunisia i really felt i had the best holiday experience after this wave of pandemic covid 19 . Naoufel Abid from Sydney Australia

good hotel 100%

good service 100% and thanks for madame dorsaf

J’ai eu un court séjour mais c’était une expérience géniale et magnifique : Propreté, chambre spacieuse, pied dans l'eau et Le restaurant est au top. Tout ce dont vous avez besoin, mais le plus remarquable est à quel point Personnel agréable et accueillant. Tout le monde était très sympathique, serviable et toujours souriant.. Je tiens à remercier tout l’équipe de l’hôtel, particulièrement Mme Raoudha Zouaoui et les deux chefs de restaurant Mr Mehrez et Mr Saber.

Disappointing to say the least

Pros: good variety of food at buffets, nice view of pool/sea from my balcony Cons: so many - Room not ready at checkin time - Unfriendly staff (reception, pool, and restaurant). - Poor condition of room: weak AC and not possible to control the temperature; no available outlet at the desk and only one in the whole room; uncomfortable chairs; safe not working; kettle overheated (safety/fire risk) - hotel is old and needs a lot of updating - despite the photos, this hotel does not have a gym. They said I could go to the hotel next door to use their gym for 30 dinar per use. - there is one cashier to change money, but she was not working for an entire day, meaning no cash services were available. I don't understand how this hotel could possibly qualify as 4-star. It's more a 2-star hotel compared to standards in other countries. The pictures you see on hotels.com make the hotel look much nicer than it really is. If you choose to stay here, keep your expectations very low.

excellent

Nice place , not bad for the price , the staff at the restaurant are excellent .

Amazing stay

It was an excellent stay, the staff was great and friendly they were helpful and kind. The hotel is nice with private beach, the rooms have nice views and the pools are clean and great. We had so much fun especially my little. The food was great and various, the service was great. A special thanks to chef Sabeur, and chef Mehrez, they were amazing. Thanks to Ms Dorsaf the hotel manager for her kindness and help, she is so professional.

Sol azur

I spent 3 nights in this hotel which is for me pleasant quality of service. All the staff are welcoming and warm. The rooms are clean. A beautiful view of the sea and the swimming pool. The food is good and varied, especially the personalized dishes. Thank you

Sol Azur Beach Is my go to hotel in Hammamet! This is my second time going. I absolutely loved the hospitality, the staff took exceptional care of us. The executive chef Mehrez talked to us personally, and cooked for us one of a kind dishes. The private beach was family friendly with many activities such as jet ski, parachutes, and a boat ride. We have made connections we will never forget, thank you Mehrez, and Sol Azur staff! Till next time.

An excellent 4 star in one of the most beautiful beaches of Hammamet. Staff are the best asset of the hotel, the receptionists , house keepers, and restaurant waiters tried their best to give us an outstanding service . Don’t hesitate to stay here as everything is wonderful. Special thanks to Mr Mehrez who was so welcoming and very professional and made our stay unforgettable. Good luck, will be back ...

I made a surprise reservation for my family for one night, but because of the service we received we extended our stay for another night. The service and the food were excellent. The beach and the place were amazing. The swimming pool was so clean. My family was treated by the staff like a royal family. I recommend this hotel for spending a wonderful vacation. If I have a chance to come to Hammamet again I will use this hotel.

I'm an American citizen but my parents live in Tunisia.I reserved a 10 days vacation last month in this Hotel( Bell Azure).They just finished their best vacation ever. I can't speak enough about the service,the staff, the cleanliness of this Hotel. Master Chef MIHREZ went far and beyond to satisfy their needs. It's definitely a proud to the Tunisian tourism in general. This hotel will be my next destination when I go back to Tunisia and also for all my American friends. Thank you Belle Azure and staff for what you have done. Special thanks to Master Chef Mihriz. I love you.

The place was clean and the staff were friendly and helpful. The Sol Azur part of this hotel is outdated and smells of mildew in the hallways and any coffee or drinks outside of meals are not included with full board. There was a selection of food but none of it was stellar. The indoor pool was great and the view from our room was gorgeous. It's also close to downtown so it's easy to go out and get what you need.

This was not a 4 star property. Needs refurbishment. Beach dirty and caters for Russians. Food was recycled ie food Left over from lunch was made into another dish so if you did not eat lunch you were not eating dinner. Staff were accommodating. I would not pay as much as I did to stay here again

Good choice for family

Sun, sea and calm

excellent very nice stay

Hammamet is ok, but Sousse is great!

The staff are wonderful at this hotel. The food is of a good standard. The animation team (entertainment) tried their best. The most fun we had though was when we took a 1 hour train ride from the local train station to Sousse. We loved it ! We would probably stay there next time as it was a bit more young and lively than Hammamet.

expensive for the quality.

Food was excellent, buffet. water in shower really bad, coming hot and cold all the time. animators too present and don't really know how to make great contact. Pool great for little kids.

Groot en mooi hotel. Was nog begin seizoen dus nog niet alles in orde. Mooie, grote lobby, vriendelijk personeel. We checkten uit om 4u en toch hadden ze voor ons ontbijt voorzien. Mooi en groot zwembad. Indoor pool is groot, maar niet aangenaam door chloorgeur en door het water dat van de dakramen naar beneden valt. Direct aan het strand. Alle kamers hebben zeezicht. Grote, ruime kamers. Zijn vier sterren (in Afrika) zeker waard!

Location

J’ai passé de beaux moments dans cet hôtel,le personnel est très gentille et aimable .

È stata veramente una bella esperienza, la rifarei.i collaboratori e i camerieri sono eccellenti e disponibili.questo hotel lo consiglio vivamente.

Hôtel un peux vieux lexetereur impeccable chambre b de problème lu méditer fuîtes d’eau restauration moyen

Odeur dans les chambres du 4 e niveau, chambre vétuste, climatisation déficiente dans la chambre, difficile d’avoir des chaises sur la plage et le bord de la piscine. Excellent au niveau de la nourriture.

Franchement j adore cette hôtel mais cette fois je suis impeux déçu par l’accueil sachant que j avais réservé une chambre vu sur mer triple et a l arrivé on m’a dit que y avais pas de chambre avec mes critères malheureusement et j ai du chercher une chambre à leur goût se qui as pris énormément de temps pour m installer et avec la fatigue du chemin sa m’a soûler et après le lit n été pas du tt confortable et l etat de la chambre n été pas très propre (du rouge à lèvres sur le verre ) et quant la femme de ménage venait nettoyer elle fesais le lit très mâle juste elle recouvrait avec la couverture et c tt on voyait tt qui dépasse 🥺 la première fois que je suis aller c été vachement plus propre et plus accueillant se qui ma donner envie de réserver une autre fois mais cette fois pas trop sûr de moi ! Et le restaurant qui as changer de place je trouve trop fermé et trop d odeur de la nourriture alor la quant ils réchauffe les pizza insupportable 😫 avant c été en ba acoter de la piscine c été trop cool je trouve , après l endroit de l’hôtel et son intégralité rien a dire surtt la plage le calme dans la forêt et la belle piscine ❤️ merci au personnel de l accueil qui était très compréhensif et au chef du restaurant qui été juste trop sympa

Bonjour, j’ai passé un sejour de 9 jours dans la globalité c’était super le personnel de l’accueil a la réception eté top ceux du restaurant aussi les serveurs l’hôtel été très jolie et spacieux mais les chambres son a revoir les femme de menage font pas correctement leur boulot on es obligé de leur dire pour qu’elle change nos lit ou pour avoir des serviette elle soupire quand on leur demande , les chambres il ya des fourmis et pas top pour un 4 étoiles on s’attendait a de meilleures chambres.

Hotel bien situé, peid dans l'eau avec une grande piscine pour enfants et adultes.

Top hotel, le restaurant, la piscine, le prking est gratuit la voiture est bien securisé , top top service. Un grand remerciement pour madame Dorsaf.

Excellent, super hotel

I recently had the pleasure of staying at the Sol Azur Beach & Congress in Hammamet, Tunisia, and I am thrilled to share my wonderful experience. This hotel truly exceeded my expectations in every way. First and foremost, I want to extend my heartfelt thanks to all the staff. They were exceptionally friendly and dedicated, ensuring that our stay was comfortable and enjoyable. Their unwavering smiles and willingness to help, regardless of the situation, made us feel incredibly welcome. A special mention goes to Dorsaf, the Customer Relations Manager. Her personalized and authentic approach made a significant difference, adding a unique touch to our stay. Sami also deserves recognition for his dedication and the extra effort he put into making our visit special. The hotel's location is superb—conveniently close to downtown, just a 5-minute taxi ride or a lovely 20-minute walk away. This allows easy access to local stores, restaurants, and charming spots around the area. The beach at Sol Azur is simply amazing. We had the chance to stay in a suite facing the beach, and waking up to that breathtaking view was a highlight of our stay. The tranquility and beauty of the beach enhanced our overall experience. Sol Azur Beach & Congress offers a fantastic stay with its stunning location, excellent dining, and attentive staff. I highly recommend this hotel to anyone visiting Hammamet. Thank you to everyone who made our stay so memorable!

Très bon séjour, les chambres étaient propres, le personnel accueillant, belle plage et bonne piscine !

Un séjour inoubliable dans cette magnifique hôtel et je recommande fortement et même pour les familles avec enfants il y’a tous se qui faut comme activité 😍je reviendrai avec mes enfants cette été 😌

Horrible service for hotel who claims to be 4 star

We had a stay in the Sol Azur Hotel Hammamet of 7 days, starting on the 13/04/2024. We made a reservation of a standard room with all inclusive. That weekend on the very same day, arrived a lot of Tunisian tourists to stay for the weekend, and the service of the hotel was terrible as they are not prepared to receive that many guests. The food during the weekend was not served on the main restaurant, except for lunch (which a lot of people had half pension, so at least for that meal and options were a little better), but for breakfast and dinner there were no other options then national food, which was cold and old. The guests who regularly frequent the hotel are very impolite, and the staff are not prepared to provide food and quality of service for all the people. For that weekend they barely had bread, no butter or even margarine, the milk was disolved with water to yield more, cold pre made omelets, and when the food ran out, they took a long time to replace it or didn’t even replace it at all. On Monday when most guests checked out of the hotel, they started doing all three meals on the main restaurant next to the pool. The problem was that with the food available for the guests, the workers and cooks consumed the food themselves at the guest’s expense. The only fresh bread for consumption, a lady cook would take it for her own consumption, and then when I asked if there’s more she claimed it had finished; it was still 7:30 a.m The cleaning very poor with leaks in toilet.

Ich habe Hotel Sol Azur Beach gebucht 1 Zimmer mer Blick Die haben mir gegeben eine Zimmer in Andre Hotel eine Zimmer Hotel bel Azur nicht mer Blick Service katastrophal Sher lang gewartet bis haben wir Zimmer bekommen. Ich bin nicht zufrieden mit alles

Bien passée propre calme service excellent merci chef pour repas je suis satisfait

Tres mauvaise surprise sur le all inclusive qui n'était valable que pour les softs, nous avons ete tres déçus et cela a entaché notre arrivée

Hotel sympathique et tres bien placé

Le service au chambre et a l acceuil il y a un probleme de comprehension du francais. Le wifi innexistant.. trop decu de trop de chose

Hotel ayant sûrement perdu 2 étoiles... Repas repetitifs et pas élaborés, laissez aller flagrand des femmes de menage,serviettes vieilles et sales. Vu à la salle de resto 1 client torse nu en maillot 2 bain.je l'ai signalé au chef du resto mais aucune reaction. Inernet limite...... Plus jamais içi !!!

Personnel très accueillant et agréable. Un énorme remerciement à tout le personnel et à la responsable Dorsaf qui a été très chaleureuse et d’une gentillesse extrême. Je recommande les yeux fermés. Le service était génial ! Merci encore

The staff they are a very goog and gentel

Une catastrophe Je vous explique je suis arrivée a l'hôtel nous avons passer une nuit dans les chambres au rez-de-chaussée, catastrophe les fourmis sur le lit la chambre sentais les égouts. La femme de menage qui nous dis que cest normal car précédemment il y avais des fumeurs, elle recupere nos serviette les seche sur le balcon et les remets comme ci de rien netais les draps ne sont pas changer on nous explique qu'il yen a pas assez la wifi marche 1 fois sur 2. Hotel a rénover. Agent virtuel

La struttura è particolarmente datata ma al di là di questo è la scarsa pulizia ed igiene che più da fastidio. L'assenza di italiani nell'hotel la dice lunga. Chiaramente non tornerò assolutamente in questo hotel.

Grand merci à madame dorsafe et madame Imen et monsieur Sami et chef saber et monsieur Omar vraiment très très simpa et gentille

Personnel très avenant professionnel et très agréable très bonne animation de la part des animateurs varier et diverses la nourriture est de qualité

Nous avons apprécié notre séjour. Un remerciement particulier à madame Dorsaf et notre serveur monsieur Othmen Point négatif, la salle de bain dans les deux chambres que nous avons occupé pendant notre séjour à besoin de rénovation et de véritable cure de rajeunissement. Des travaux de rénovation dans le hall d’entrée de l’hôtel seront nécessaires pour enlever la mauvaise odeur d’humidité.

Dans l'ensemble la prestation est là, bon rapport qualité prix. Le bonheur pour les petits, piscine bien entretenue et sécurisée. Nous avons eu 2 chambres, un chambres propres et rénovée et une deuxième dabs un etat assez délabrée...matelas et frigo dans un etat tres moyen ! A Signaler l'extrême amabilite et gentillesse des femmes ee chambres. La nourriture du buffet est vraiement variee ef tres bonne nous nous sommes régalés. Le seul hic est que pour trouver une table il faut passer par l'un des serveur au resto ! Et là c'est tout ou rien, certain ont oublié le minimum des regles d'accueil...je préfère retenir l'amabilité et la gentillesse du serveur qui s'occupe de la grande table ronde en fonds de salle. Il a rendu notre sejour encore plus agreable. Une equipe d'animation au top ! Le gros bemol ! Vous arrivez à la plage privee de lhotel a 8h00 du matin, il n'y a personne et pourtant tous les transats sont pris (pliés avec des serviettes dessus ...) réservés semble t il par le.plagiste qui n'a pas dexplication a ce phénomène etrange ...extrêmement irritant lorsque les transants restent bloqués parfois jusqu'à 11h du matin et que vous grillez sous le soleil avec des enfants en bas age. En tous cas nous gardons, de bons souvenirs du sol azur.

Besser in der Sahara schlafen

Die 2 Zimmer die wir hatten waren sehr dreckig. Der Boden+ vorallem die Betten, die Kissen waren sehr gelb von den Schwissrändern oder sonstigem, die Lacken von verschiedenen Nachtaktivitäten verschmutzt und Duschtücher fleckig und eines war noch feucht wie es vorher gebraucht wurde.😧 Bei der reklamation noch am Abend hats geheissen man wechselt es. Aber war nicht so. Im Speiseraum war viel vom Geschirr + Besteck dreckig musste einiges wegstellen. Bei den Früchten z. B. Pfirsich einige faul oder angeschlagen. Personal unfreundlich keine Begrüßung im Gang oder Speisesaal. Einzig die 2 Frauen die einte an der Rezeption und die andere beim Kassieren sehr zuvorkommend und freundlich. Also dieses Hotel weit weg von 4 Sterne. Und ich kenne mittlerweile sehr viele Hotels in Tunesien

Cool