You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children 18 years old and younger are not permitted at this property.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay and Apple Pay
• Cashless transactions are available
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: USD 90 per vehicle (roundtrip, maximum occupancy 3)
• Early check-in is available for a fee (subject to availability)
• Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish