Hotel Santika Pandegiling Surabaya

8.6

Excellent

53 Guest reviews

8.6

Excellent

53 Verified Reviews

Read all reviews

Cleanliness8.6/10

Service8.4/10

Comfort8.6/10

Condition8.2/10

location7.6/10

Neighborhood7.2/10

Value8.0/10

Amenities6.6/10

waiter sneezing, not wearing mask

My stay was ok not a great hotel but good for transit or a day stay The hotel dont serve food for lunch or dinner only breakfast

Breakfast and room

Food is good and room is clean

The Worst Hotel

AC ga dingin, masuk hotel jm 6.30 sore smp tgg jm 9.30 malam bt tukang servicenya perbaiki tp sama juga ga dingin2, disuruh tgg lg 1-2 jam karena AC nya br bisa adem klo uda 1-2Jam (mana ada yg blh AC ky gini klo baru adem 1-2jam) pelayanannya buruk banget, tidak ada perkataan maaf dari pihak hotel, dibantal ada serangga lagi..bener2 nih hotel berbintang tp kualitas kaya losmen aj..Kapok nginep di hotel ini..Booking 4kamar, hny 1 kamar aj yg normal..yg tiganya masalah semua...

Satisfactory

The stay was satisfactory - nothing that you can really fault in, but nothing exemplary stood out too. The water pressure from the shower head was minimal, which made me worry how to shampoo my hair. Luckily, the pressure from the rainshower was more decent. Bed was comfy enough and the rest of the room clean enough. Nothing to fault. Breakfast variety was lesser than the other Santika Premiere hotel we stayed in Malang. Much room for improvement overall, I guess.

Convenient hotel

Good and clean hotel, comfort and having convenient room size. Wifi also good.

Excellent business at unbelievable prices

Very good staff and place is excellent. Lacking is swimming pool orelse you have all things in place. Just checkin and keep working with your business. Defiantly will come back l

good

Extra Guest parking so far to hotel front lobby

Very recommended to stay in the heart of Surabaya.

The location is just perfect in the heart of Surabaya business district. Surprisingly, my room got upgraded into higher class. All the staff are very helpful and cheerful. The breakfast menu is fine, you can have local/traditional food & western food as well. The internet connection is fast, both in room and in lobby.

Internet Connection Good

Staffs are friendly. Food is good. Internet connection is good and running well.

nice n comfie

excellent service. good location n so comfortable.

Good hospitality

Fairly good location if you have planned to take taxi anyway. Room is big and clean. Breakfast taste good. Service provided is superb.

Ok

Ok hotel, very noisy ac that I turned off.

Facilities: No iron; Value: Affordable; Service: Respectful, Courteous;

This hotel is very nice. We love our room and the breakfast. However it is located very close to several mosques. We stayed there on the first day of Ramadhan, we could hear the chanting until 12 midnight, then it started again at 2:30 for a few hours. We didn't sleep enough that night.

Good choice in Surabaya, depending on room price

Overall enjoyed my one night stay due to the nice room and great staff. You get the typical Santika quality for your money.

Nice hotel

Overall hotel and rooms are nice and comfortable to stay. Breakfast with quite a lot of variety and taste good. Just that the location is not so good.

Business trip 3 night. Great staff Helpful

Great staff, helpful. Nice clean rooms. Air conditioner works. Great buffet in the morning.

Awesome Service

We stayed for 2 nights in February 2014 - it was a great experience. Everyone at this hotel, from security to housekeeping staff, offered heartfelt service. Customer service staff was very responsive. Check-in and check-out was quick. Breakfast was tasty.