Beautiful area with nice meals and friendly staffs

A comfortable night stay

Upon arrival to the hotel, staff were patiently waiting at the entrance building, greeting guests and go all the way to our car at the car park to help with the bags. The hotel has good English speaking staff. This makes our stay even more pleasant as the staff was able to explain the Japanese meals in details during dinner. The room was comfortable for a night stay. Although the onsen is quite small, it was still comfortable for a good hot bath during a cold winter night.

Lovely staffs!

The hotel is lovely. The staff is nice and friendly! This is an excellent experience!

Wonderful get away at Ryu Resort and Spa

Very good service from reception to dining restaurant staff, all very helpful and friendly. The room is cozy and very clean. Would come back to stay here again.

Old interior

The staff are very friendly, they make you feel at home. The place is somewhere in the mountains. It is peaceful and quiet. A good place to relax especially in the open area hotspring.

Mixed feelings

This is a good resort for winter skiers. It has a very good Onsen. In autumn there is little to do. The hotel does not even have a coffee shop. The neighbourhood is deserted with no restaurants close by and only a couple within 5 km. Dinner is Japanese very good with a variety of menus for 3 days running. Would go there again if there was snow.

Hida beef under snow!

Staff was very friendly to check where we were so that we wouldn’t miss our delicious dinner. Hida beef was magnificent & also the rest of the food (served in the format of half buffet). Located in the middle of a mountain in Takayama, so if you prefer the quietness, you should spend somet time here! And we were lucky enough to still see snow falling down

Quiet, Clean and very nice and and polite staff.

Room - big enough for three people Hot spring - not a very big pool, indoor with a hillview Staff - helpful, they help with your luggage back and forth to the car Location - a bit far from the city, approx. 45mins drive from Takayama city

100 pct natural onsen is the selling point.

Friendly and English-speaking staff make you stay pleasant.

Pricey but great stay, very friendly staff

Dinner was great, staff was very friendly. Pricey though.

Awesome

A very good hotel to choose if you are driving to Takayama! Its in the mountain area which gives you a different feel of the area from Takayama/Shirakawago The breakfast served is good and hotel staff are very friendly! Ask them for nearby food recommendations, they helped direct me to a small homey restaurant that was my best meal in Japan! The onsen is true to picture as well! Very beautiful

Fantastic onsen and stay

Maya and all staff are fantastic. The onsen facility is one of the best with 100% natural mineral water. Local dining experience is unforgettable. Hotel room is very clean and well-taken care of. Highly recommended if you go visit unesco glassho house at shirakawago and Bokka farm.

Cruise ship sized T&B. Commendable service!

The room itself is actually quite comfortable. However, the ensuite is ridiculously small compared to the room. It is really the size of the bathrooms in cruise ships, whereas the rooms are big enough to have 2 single western beds plus a tatami mat area which fits both a futon bed and tables and chairs comfortably. The room and ensuite could have been better planned. Pillows were extremely hard and uncomfortable. The faucet knobs are also quite grimy, considering that this hotel is in Japan. Service is great though (many thanks to Maya for being so patient with my parents' requests). Dining crew was really attentive! I did wish there were more food choices rather than just kaiseki meals and the same limited-choices of buffet daily.

Amazing onsen and dinner. Very quiet as it is deep into the forest.

Relax resort among forest

It's located at middle of a forest air is fresh and lots of trees and grass But it is far away from town and not convenient to go out for restaurants Staff are very helpful and polite and quite many staff speak good English

We spent a night at this amazing hotel. Peaceful place surrounding by trees and mountain. Friendly staff and good food.

Ok but too far out

Nice place to stay in but too far out from Takayama.

Wonderful Service and a Great Experience

The star attraction of my stay was the lovely staff who were all very polite (of course) and eager to help. Though it is in a fairly remote area, I can imagine how beautiful it would be in fall and winter, when there are autumn leaves and snow covered hills. You also get to see wild raccoons (and more) wandering around the area. The food was great, a mix of kaiseki (set meals) and a small buffet (tempura veggies/miso soup/rice/drinks). My group had a few dietary restrictions and they were able to accommodate us. The rooms were simple, with ensuite baths and toilets, but the onsen (though small) was fairly modern and well equipped. They provided cleanser, toner, lotion and soaps. It's about an hour's drive to takayama city, and great for couples looking for a quiet getaway.

Lovely!

Not much to look at from the outside but the service and hotel is actually fantastic. Really lovely from the moment we arrived, they could not have been more helpful. The food is great, there is lots of nature nearby and if you go in the winter when there is snow, it has an added bonus. Great place and really made our whole trip...

The room package I got included dinner and breakfast, which were totally beyond my expectation. Both food and service were worth the price. Highly recommend for people to stay and enjoy the night before heading out to Shirakawa.

Weekend getaway

Ryu Resort is a very nice location, <1hr away from Shirakawago. It was enough snow that weekend that we were able to use the sleds from hotels for our kids play on the slope near the hotel. It was one of the best sled rides my kids had. We did have a great time. The food was delicious too. I highly recommended for a weekend getaway

6****** Resort

Secluded in the mountains, great for family time. Had a great room with a view of surrounding forests and was great to wake up to light snowfall and having whiteness all around. Minimal staff but very efficient, ever so polite and attentive and always there when needed. Sumptuous Kaiseki dinner with mouth-watering Hida Beef (grade 5). Own source of Hot spring pools which supposedly non-recycled natural water. Last but not least free return transfer between Takayama station to resort .... I would Highly recommend and would definitely be back.

Very friendly and helpful staff. Made us feel at home. Food is awesome. The onsen facility is wonderful. The boss is very friendly and also recommended us a nice restaurant at Takayama. Place is perfect for relaxing and family bonding.

Quiet and tidy hotel with good service

Quiet and tidy hotel with good service

Onsen with the smell of the forest

Very friendly service. Nice onsen with the smell of the forest, very relaxing.

従業員の応対が良かった。

部屋は快適、ホテル自体も清潔、非常に良い滞在でした。また利用します。

子供とスキー旅行で宿泊させてもらいました。料理がとても美味しかったです。また次回も是非使わせて頂きたいと思います。

快適に過ごせました

景色もよく、食事も美味しく、温泉も気持ち良くて非常に快適でした。また来年も使わせてもらいます。

部屋は綺麗でお風呂も広くとても良かった。 朝の食事はバイキング形式で好きなものを食べれてとても良かった。

員工服務十分好，酒店食物質素一流，房間整潔 性價比十分高，落雪時周邊環境十分美麗，一定會再嚟，總結，十分滿意

酒店員工服務親切，可惜酒店欠缺運動房間

スタッフの皆さんは感じが良く夕飯のご準備が残念でした部屋にリセッシュを置いて頂ければ嬉しいかなと!

地方太偏僻

Staff service and hotel facilities are great! I felt sad as dinner was below my expectation, not worth for money. Main issue was beef not as good as it named. Steam cooking beef was not a right choice!

お風呂は良かったですか、内風呂は掛け流しではなく循環のため、垢が浮いてました。露天風呂は掛け流しのため、おすすめです。

自然に囲まれゆっくり過ごせる場所

ゆっくり過ごす目的でこちらを選びました。小川の音と虫の鳴き声だけしか聴こえず、ゆったりのんびりできました。星空もきれい。スタッフの方は親切丁寧な対応で良かったです。温泉の泉質も良かったです。部屋のトイレとお風呂は少し時代を感じさせる部分はありましたが、それ以外は部屋も広く快適でした。食事は地元食材を使ったメニューで良かったです。

評価が高かっただけに、残念でした。

スタッフは良い。自然の中に囲まれている環境も良い。お湯も良い。 建物が古いのは仕方ないが、部屋のユニットバスから排水の匂いはなんとかならないか。部屋そのものはきれいに改装されています。食事処、大浴場の内風呂と半露天までの距離が異常に長い。館内の細かい段差やなだらかな坂が多く、つまづきやすい。目の悪い人は危険です。 夕食は工夫は凝らされているものが多いが味はよくない。量は多い。シンプルな料理も、刺身は暖かい、揚げたての天ぷらが冷たい、焼きあがるのを待ったイワナが冷めているしパサパサ。美味しかったのは飛騨牛のみ。朝食は、ほうば味噌以外、全部ビュッフェ。味は良い。 大浴場の排水溝には髪の毛の束。半露天風呂なのは本州で一番寒くなるところなので冬のことを考えると仕方ないが、虫除けスプレーが無造作に置かれている。裸で使いたくないし、半露天で窓が開け放ってあるのだから、虫が入ってくるのは当たり前。それを知らずに訪れクレームを入れる客であれば、モラルの問題。 hotels.comからの予約では、食事が一番下のランク。 連泊は、食事が一緒なので、おすすめしません。

良かったです

家族で宿泊しましたが、とても良かったです。2歳の息子も、温泉、プール、虫取りを楽しんでいました。

設備の不利な条件をスタッフの努力で解消されている点に好感が持てます。

サービス、食事、ラウンジに満足しています。驚いたのは、お風呂までの距離の長さと、浴場から露天風呂の距離が非常に長く、この露天風呂への通路が不衛生に感じてしまいました。履物を使うのは困難ですが、あの通路のべたつきは怖いです。仕方ないのでしょうね。レストランへの長い廊下は不快ではありませんが、インパクトがあります。スタッフの方が出迎えてくれますから印象は良かったですね。お風呂と食事の内容はコスト相応です。布団の質感は良いのですが、何となく清潔感に不安がありました。リネン処理ではなく布団本体の管理の問題です。お米は美味しかった！釜炊きと通常炊きの違いを楽しめます。それにあわせる　棒葉味噌や漬物などの素朴な素材の食材が美味しいので、安心できます。素材を生かした調理技術にも感動しました。食事とお風呂が自慢であり、改装された内装の良さに心地よさが感じられました。

赤ん坊と一緒の旅行で不安もあったけど、レストラン

良かったです。

部屋が予想以上に広くゆっくりと滞在できました。露天風呂も綺麗で広くくつろげました。また機会があれば行きたいです。

とても対応がよく設備も綺麗で良かったです。

Very nice hotel. Good service. Good nice. Clean and big room. Nice staff

部屋のお風呂の浴槽の下にシャンプーの容器か何かが落ちており髪の毛なども見られたため少し清掃が行き届いてないように感じました スタッフの方は皆さん丁寧に接客されているように感じました

受付の男性は話しが長く無駄話が多く、もういいですと言ってもやめずに続ける。 和室なのにマットレスが敷いてある。 風呂場の下の床は割れて歪んでいてコンクリートがむき出し。震災を思い出せてくれました。

源泉かけ流し温泉と地元食材を活かしたお料理を堪能！ スタッフのおもてなしの心遣いに感激しました。

快適な温泉でした。とても気持ちよくのんびり過ごすには最高だと思います。ただ、客室のトイレ•浴室のニオイが気になりました。それ以外は食事も含めて夏休みの素敵な思い出になりました！