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19 Apr 2025
Saturday
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20 Apr 2025
Sunday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Mexico City (Colonia Roma), Hotel Roma 191 is within a 5-minute drive of Chapultepec Castle and Palacio de Bellas Artes. This hotel is 3.3 mi (5.3 km) from Zócalo and 3.4 mi (5.4 km) from Metropolitan Cathedral. Make yourself at home in one of the 6 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Children not allowed

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property

Important information

You need to know
  • Children 11 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's breakfast is served at a nearby location.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately MXN 245 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Non-smoking

Other

Concierge services

Breakfast available (surcharge)

Safe-deposit box at front desk

24-hour front desk

Rooftop terrace

Terrace

Wheelchair accessible – no

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

6.6
Fair43 Verified Reviews
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Cleanliness7.0/10
Service7.2/10
Comfort7.4/10
Condition7.0/10
Neighborhood9.6/10
Amenities6.2/10
10/10
Exceptional
SALVADOR ARTEAGA, 30 Dec 2024
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It is not easy to find parking around the hotel. They should provide us an option to park our car

8/10
Excellent
steven, 12 Aug 2024
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Decent - with minor complaints

The rates are good and the front desk was perfectly fine. The sheets and towels are new but noticeably rough. The bed was firm, but that is fine. The pillows are huge and hard and not fun in bed - I had to take a cover off a throw pillow and put a pillowcase on it for something reasonable. The main blanket was ridiculously heavy and stiff - it was not needed no matter what - there is an excellent AC Heater on the wall. The lights (several options) were very bright; I found a standing lamp I could throw a t-shirt over, that helped. They should install dimmers and replace the harsh cold blueish lights with warmer bulbs. (I always have several USB lights and an extension cord for every hotel stay for this situation.) There are no outlets near the bed. There are no USB plugs. The safe was not bolted in - and with an outside balcony door that was not locked (with no key available) someone could have made it in the room from a nearby rooftop and carried it away - not likely but not impossible. Everything was clean and housekeeping was OK, except they had a new one and I had to ask for water and coffee pods a few times. There were no bugs. -- In summary: it's fine, none of these are dealbreakers (it's a 3-star hotel.) I didn't move to another hotel right away and added two more nights. But the other hotel was really better and I wished I did move sooner. Maria Condesa. Enjoy your stay!

2/10
Poor
Jonathan, 01 Jan 2024
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DO NOT STAY HERE

The room was fine. However, 100 usd was taken from my bag from my room.

10/10
Exceptional
Mary, 16 Dec 2023
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It was a very chic and attractive small hotel. The staff were so kind and helpful. However, it was noisy as they hold events on the top floor and the traffic noise was very loud at the front of the hotel. That said, I would go back and stay as the staff were so delightful.

10/10
Exceptional
Javier, 12 Dec 2021
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Beautiful hotel. I really enjoyed my stay. I will be returning here again.

2/10
Poor
Verified traveler, 16 Aug 2021
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This was possibly the worst experience I've ever had at a hotel in my lifetime. First, when we tried to check in, the clerk told us there was an additional charge because the rate had changed after we had booked through Expedia. Sorry, but that's not how it works. Second, and most importantly, our room was directly underneath the hotel's advertised "rooftop lounge" which was in reality an extremely loud nightclub. Normally, I think of a hotel being a hotel, not a nightclub with a place to sleep, if needed. We immediately booked another hotel and hope we receive a refund from Expedia.

2/10
Poor
Tito, 26 Aug 2020
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The building is closed and for sale, still I got charged

10/10
Exceptional
Verified traveler, 18 Feb 2020
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Clean and cozy boutique hotel in an old renovated building.

4/10
Poor
Verified traveler, 16 Oct 2019
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Positives: - The hotel is in a good location, walking distance to lots of great bars, restaurants and parks. - The room was very clean, modern and a good size. - There is a security guard in the building all night. Negatives: - Reception is not always looked after if you need help and we could not call being on international sims. Our room was at the front of the building and it is on a main road, extremely noisy and we didn't sleep much at all (even with earplugs). If you stay here, request a back room. Noise in the reception (phone, music, reception talking) also travels to the rooms as it is very open plan. - Our shower was broken, we had to wait 15 minutes every shower for the hot water to come through (waste of water and time). - Our booking stated that we would get a free breakfast included with our cost. This was not true. I asked reception about the breakfast and was given a very rude response saying there is no breakfast and I should call Expedia to advise them (I believe this is the hotel's responsibility not the guest's..). We would not stay here again but if you're looking for a good priced modern hotel, you're a heavy sleeper and you don't require breakfast then the hotel will be perfect for you.

2/10
Poor
Verified traveler, 10 Oct 2019
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Roma is typically a nice area; Condessa neighborhood a little more nice. Anyways, I stayed in Roma this trip and am always open to staying at different hotels or Air-bnb’s. The staff (girl at front desk) was very nice and spoke some English despite her initially telling me Spanish only ;-) The front of the building is a little off-putting and could use some freshening and more exterior lighting at night time. In my room, there was a sewer back up that flooded the shower floor (no bueno). However, the front desk girl happily cleaned it all up while I went for dinner. Despite the cleaning, I still chose to not shower. No toilet paper (bring your own). No hot water. I ran the sink water for quite a while and still no hot water. Anyways, the next morning I got my hair wet in the sink with cold water and went on my way without pooping. I think (hope) these issues can be relatively easily fixed.

10/10
Exceptional
Verified traveler, 21 Aug 2019
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Great place !

The place is cutely furnished and bathroom is nice. They also have a rooftop patio that adds an extra touch. The owner is very friendly and sweet. There is a guard there throughout the night giving you an extra sense of security which is a great feeling when you’re traveling. It is close to several popular places/neighborhoods in the city via uber/taxi. It is also walking distance to a lot of coffee shops, restaurants and bars.

4/10
Poor
Verified traveler, 15 Jul 2019
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would not choose to stay here again because of the cleanliness and the way in which the building was set up.

10/10
Exceptional
Verified traveler, 30 May 2019
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Beautiful boutique hotel in the best location of Mexico city. Walking distance from everything you need. Secure area and close to EVERYTHING. Staff was awesome and made me feel at home. I loved how clean it smelled and how everything was. I highly recommend it. Walking distance from the best restaurants, bars and stores.

4/10
Poor
Adriana, 29 Dec 2024
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La habitación estuvo bien en tamaño, pero revisando la habitación en una de las mesas de noche se encontró una caja de condones y un paquete abierto, indica que no se realiza una buena limpieza profunda en la habitación y pone en duda si las sábanas están limpias o todo lo demás

8/10
Excellent
Sofia, 07 Dec 2024
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todo muy bien nos gustó mucho, solo que no cuentan con agua caliente 😞

10/10
Exceptional
jorge, 07 Dec 2024
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Tarde en encontrar el letrero en la entrada y llegue noche no estaba claro pero una ve dentro todo exelente

10/10
Exceptional
FABIOLA, 23 Apr 2024
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Bonito, cómodo, bien ubicado y con mucho por donde comer alrededor

8/10
Excellent
Xiurave, 14 Mar 2024
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Muy cómodo y accesible para caminar en la Roma y Condesa!

4/10
Poor
Analeine, 28 May 2023
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The shower had hair and it was really noisy all through the night and in the morning the construction workers started as well as a water bomb day and night.

6/10
Fair
Rodrigo, 22 May 2023
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La estancia en la habitación estuvo "bien", la comodidad en la habitación fue muy buena, sin embargo al final de nuestra estancia nos encontramos una cucaracha muerta.

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