Hotel Rajshree

5.8

Poor

34 Guest reviews

5.8

Poor

34 Verified Reviews

Read all reviews

Cleanliness6.2/10

Service6.4/10

Comfort6.0/10

Condition5.8/10

location7.4/10

Neighborhood5.8/10

Amenities3.4/10

All good

Nice Hotel

Lovely room and good value for money. Friendly staff and nice restaurant.

Property is not at all equipped with latest required maintenance facilities. and staff are not trained. The Room rates are very much higher side as compared to services provided.

Overpriced for the services provided. Had no welcome drinks or atleast water for a person checking in. The room was a non smoking room and found cigarette buds in the room. Lights were not in good condition. Had no jet in faucet. When ordered for drinks they had no drinks available . Minibar was empty.

Room was not clean enough. Washroom was also not upto mark. Receptionist was rude. Only food was good.

Rooms are good ,staff is OK. Smoking is concernen.

We had booked 03 Rooms from 18 to 19 Aug. All rooms were having smell of smoking . When we checked IN , and entered in rooms , it was full of smell of smoking . Though , smoke detectors are placed , still it seems that guests are smoking . Strictly smoking should be prohibited. Secondly , For making tea , coffee , kettles for hot water area not placed.

Please read one star reviews before booking!!!

I can only hope that you read the one star reviews before you booked this place (which I didn't) because it is exactly what you will get. I booked Rajshree because of the good reviews but upon reviewing them believe most of them are false. Here's how it went for us. We turned up very early in the morning off a train. While waiting in the lobby someone was coughing and hacking insanely. It sounded disgusting and disturbed my wife which the staff noticed. They went to tell the guy who was obviously sick to be quiet and he then came out of the bathroom and went straight into the kitchen. They then gave us our keys so we proceeded to the not so nice elevator. We exited onto our floor and it was pitch black. No lights at all in the corridor. We had to feel our way to our room which took a while. Having to exit in an emergency at night would be very scary. Our room was not clean. It wasn't that they had forgotten to clean but just that whoever cleans it is very lazy and does a very bad job. There was also exposed wiring in the room. We felt we had been completely mislead and that it was a dangerous place to stay so we left. The management begged us to stay and tried to make excuses but eventually agreed with everything we pointed out because it was impossible to explain away. The only good thing I can say about the hotel is that they refunded us but they really need to put some effort into cleaning the place up.

Great staff at a once better hotel

It is clear that this hotel was once in a much better condition. Maintenance and Housekeeping are lacking at this property. the staff were nice, friendly, and helpful and the Dining area was also nice. The hotel location could be a bit better, but it wasn't the worst. Everything overall was good, but more care needs to be taken to make repairs and perform detailed cleanings in the rooms. This hotel could easily go back to a much higher rating with some TLC.

Some thing better than nothing

Room key not provided till the end of my stay even after two time reminder, wrong info of location from airport , cheap mattress and dirty furniture..

Budget hotel with high pricing.

Food was the best part of my stay, rest of the things were not so good as they suppose to be. Poor bedding, old furniture, less friendly staff,etc.

Excellent value for money.

Hotel is situated in a quiet and decent area but close to Chandigarh's best Mall, which is a 15 min walk. Rooms were spacious, bathroom fairly good. Sumptuous Indian breakfast but could be more for western style. Staff were very helpful. Room clean and neat.

Location of the hotel from the railway station is good. Rooms were neat and clean. Services were good during our stay of one night.

Need more cleaning , surrounding neighborhood was disturbing . Room service and food is good , staff service was good, cleaning service was not consistent . Towel was wash but it was not white , its looks like wear out . All saff was very helpfull and they did great service .

Value For Money

Location was good, breakfast was good but the cleaniness was very very poor, lobby glasses were as if they are cleaned from diwali to diwali, artificial flowers kept in the lobby were with dust accumulated and the passage outside the room are not cleaned or swiped, otherwise rest was good and advisable for transit only.

Hotel management found extreemly receptive.

Location wise , being walking distance to two latest/modern Malls is distinct advantage. Very receptive accommodative management was a big advantage making our 2 days stay very good.

Executive

The room was not cleaned properly, fan noice really disturbed alot. Towels was in bad shape . Staff should learned how to deal with the cutomers.

Pathetic

The hotel is not at all as it looks in the pictures. To begin with, cleanliness of the rooms was not upto the mark. A.C. did not cool beyond a certain temperature. In between there was an electricity failure for about 15min; and to our surprise the hotel which claims to be 3 star did not have any back up. Our room was supposed to be honeymoon suite, but it was not even close to what we had seen in photos. Bathroom showers were very slow, so was tap in the bathroom. No wonder it took us 2hrs to fill the bath tub. There was no jacuzzi as the hotel had claimed. Complains to management yielded no response. What was surprising that even basic things like milkshakes and ice creams were not available inspite of being mentioned in the menu. For our every order, we had to remind the room service twice. Even the person who came to collect our luggage during check out came after 45 min and reminding twice. Luckily we were checking out early, else we would have missed our flights. They provide with only 3 sugar cubes when you order tea or coffee, so if you want extra sweetner, you have to contact room service and wait for another half an hour. Overall a pathetic experience, wont recommend this hotel to anyone.

Can / has to improve

It is new hotel and facilities are not fully operational, food is ok, need to improve a lot on the breakfast , the quality , the spread and the service.parking fascility has to be for drive in guests.

Average Beds

The stay was comfortable; but the bedding provided was not clean.

pleasant stay

room service needs more attention, bottled water was chargeble usually two are complimentry. LCD was going on and off . it is close to airport has pick up and drop facitily, also was not close to places of interest n sighting in city. overall it was pleasant. I stayed for two nights.