Hotel Playa Encantada

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Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal. Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Pool access available from 8:00 AM to 10:00 PM.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• Property Registration Number 008-007-004906/2025

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Portuguese

Korean

Japanese

English

Chinese (Mandarin)

Italian

French

Spanish