Hotel Palmera Real

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Located in Bucaramanga, Hotel Palmera Real is a 4-minute drive from Acropolis Shopping Mall and 5 minutes from Santander Technology University. This hotel is 3.1 mi (4.9 km) from Center for Events and Exhibitions and 3.3 mi (5.3 km) from Provincial Viaduct. Make yourself at home in one of the 48 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, as well as phones with free local calls. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Property Alerts

You'll be asked to pay the following charges at the property:

• For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

You need to know

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately COP 9500 for adults and COP 9500 for children
• Airport shuttle fee: COP 35000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Spanish