Hôtel Palais De Chaillot

9.0

Wonderful

413 Guest reviews

9.0

Wonderful

413 Verified Reviews

Read all reviews

Cleanliness9.2/10

Service9.2/10

Comfort8.2/10

Condition8.8/10

location9.8/10

Neighborhood9.2/10

Amenities8.6/10

Good location

The hotel is in a great location, walking distance to Eiffel tower and metro and other attractions. Beautiful neighborhood. The staff are great, very friendly and helpful.Breakfast is great and there are many options. I wish the rooms were a little bit bigger! Otherwise everything else is excellent.

Friendly staff, easy check in

Very good location

We were there while they were doing construction so being woken up to that was annoying staff was nice and welcoming the room was to small for me and the twin bed didn’t help much

Location is great. Good restaurants close by and 5 minutes from Eiffel Tower, we went every day. Staff are phenomenal and go above and beyond to take care of guests.

Good

Service that went above and beyond.

Amazing stay with fantastic host!! The gentleman who checked us into our rooms and assisted us throughout our stay went above and beyond!! I would highly recommend this hotel, the location is perfect for all the sights.

If you enjoy scaffolders waking you up at 7am, having to have your curtains drawn all day and the hotel staff not willing to help you then stay here. Paid for a superior double room and was surprised how shocking small it was. Rooms look nothing the picture. Good location. Would not stay here again

Great stay with my mum

Great stay. Staff welcomed with kindness and the place is lovely. Very clean and modern feel. Would definitely stay here again when I return to Paris in the future. Beds are very comfortable. Location is great and near lots of attractions and all walkable distance. Metro is. Very short 3 minute was down.

Unfortunately, this hotel was very subpar. We did get a room upgrade, but to the first floor where there was an incessant loud banging outside of our window all night. The bed was also so hard, my back and neck are now in serious pain. We hardly slept at all. The rooms were also very tiny but I suppose this is common for Europe. Lastly, our room looked like some of the pink walls had holes in them, which were then patched up with white plaster. The woman at the front desk was nice. The man who worked there was incredibly rude and unhelpful. The hotel (or the building next to it) was under construction. Scaffolding everywhere. Including outside our windows so the views were lousy. Overall, I would neither stay here again nor recommend it to a friend.

Very nice area and safe

The staff are amazing here! It felt like hanging out with friends because of the friendliness here! If I come back to Paris I am staying here once again! Rooms are a little small, but this is coming from an American who is used to bigger spaces. Highly recommend to anyone traveling!

Very pleasant hotel with very nice staff.

Customer service was excellent I would stay there again

This is a great place to stay!

Very chic and small hotel nearly walking distance of the Eiffel tower and Arc de Triomphe. Staff was very kind.

very close to what i needed to see or visit

Excellent location, near metro station and great dining area.

I did not like that you cant conteol de A/C and they set uo de temp that they want, room and pillows are very small, location and staff is great

Tight space

The space in the room was very tight. Not much space in the bathroom to place stuff. Tight toillet seat area. Shower, on the other hand, was good. The room.was somewhat muggy and the temperature control was not working.

I really enjoyed my stay . The property was clean , great location and very helpful stuff . The room was a little bit of small.

VERY SMALL BUT VERY NICE HOTEL

Had a great stay and the staff is very friendly!

Desk service was very friendly and helpful. Rooms were clean. A very nice area.

Wonderful staff and the location was perfect!

This was a great place to stay. The staff was remarkable and accommodating. So friendly every time we walked in. The location was perfect, so close to the Eiffel Tower. We would definitely stay here again!

Great location, friendly staff room was tiny no fridge in the room for cold beverages. Near by nice restaurants and bakeries.

The staff was excellent! Adele gave us early check in and Charlotte made dinner reservations for us.

Everything is exelent, the guy on front desk is very good, polite and friendly

Amazing place, I strongly recommend !!

Very accessible to everything!! Amazing customer service!!

Staff was wonderful and very help with an abundance of information

Very nice no-thrills hotel. Very small.

Place is convenient to all the attractions. it’s safe. The staff is super friendly. It’s great for family.

Great little hotel! The staff was really nice!

Great

I love this hotel, all the staff is so nice and attentive. Charlotte at front desk was amazing, not only she answered all our questions but she always went out of her way to help us out. Thank you so much to everybody.

the receptionist girl was exceptional. I cannot remember her name. Also on the last day, Adel was super nice.

We only stayed in Paris for 2 nights, this hotel made us want to stay longer, it's in a very convenient location with easy access to the metro and very close to the eiffel tower. The hotel rooms were nicely sized for Paris and extremely comfortable. The staff was amazing and very helpful! We will stay here again!

Best Team

The hotel was very cute and quaint and a 5-min walk from the Eiffel Tour; however, the staff made this an unforgettable stay. They were so warm and welcoming and just an absolute pleasure to be around. This is the only hotel I'll be staying at for any Paris trips. They made it such a beautiful experience.

Love it ⭐️⭐️⭐️⭐️⭐️

We had an amazing stay - the staff were so friendly, kind, & helpful. They had amazing recommendations not just for Paris but for our entire trip. They helped make the hotel feel like home & made us feel very welcome. Adel always greeted us with a smile, shared his amazing recommendations as a local to the area, & was just the nicest person I’ve ever met. Alexander had so much knowledge about Nice & was able to let us know what to do when we arrived here. I know the next time I am in Paris, I will be trying to stay here.

Booked this for our kids. The rooms were a bit small but that’s to be expected in Paris;). Wonderful staff! Great location!

Great location very friendly staff

Nice and clean. Good location

Staff was very helpful

Place was lovely and I found relaxing with pleasant staff only small complaint was that I would have to keep reentering Wi-Fi password once I would re enter place or wake up.

Great stay

Fantastic hotel with friendly and really helpful staff, we were made to feel welcome and comfortable the moment we arrived. Room was clean tidy and comfy. We would definitely stay here again it’s great.

Except hotel, in the center of everything. Stuff are very friendly and helpful, breakfast is very good. Would stay again and recommend it.

Convenient hotel

Convenient location next to a great bakery for breakfast and not far from the Trocadéro metro, nice staff but despite a recent renovation there was no separate bathroom in my room: the shower and the sink were right next to the bed, decorated with old-looking tiles.

The hotel is in one of the best locations for walking to many attractions. We had a memorable vacation because we choose this location.

We recreated by an amazing house and entered a lovely environment, rich in color and style. The rooms are small, but clean and comfortable. Definitely a boutique, hotel experience, walking distance from the Eiffel Tower and the Arc de Triomphe.

Nice location, walkable to many places. Very friendly staff, warm welcoming.

I would suggest that they put small refrigerators in the rooms.

Cute and cozy, great staff

The staff were wonderful and as accommodating as possible.

The front desk guy was amazing! Friendly, helpful & accomadating to all my requests. I would definitely stay here again.

It was an easy walk to all attractions via the metro or walking distance. Staff very accommodating. Place very small and kinda dark, but very lovely stay I would recommend Going back to visit Paris but will try another hotel for the experience of a larger room

Property is rather small however located in a lovely, walkable area! Staff is absolutely lovely and so very welcoming!

Me and my fiancé stayed at this hotel for 5 nights and it was great. I do not speak French much at all but my fiancé understands it really well. Adele at the front desk was amazing with dealing with both of us and getting us situated with anything that we requested. All of the staff were fantastic. The room was lovely and quaint. Showers were super nice with the rainfall shower head. Breakfast in the morning can be added the day of and it’s nice to have the option. The food selection was good too. Mostly baked goods and other small food options. Would definitely stay here again as it’s very nice and convenient to an excellent view of the Eiffel Tower, as well as metro stations with access to line 6 & 9.

Fabulous location, excellent Braserrie, Boulangerie and restaurants just around the corner. Fantastic staff especially monsieur Adel at the reception

2nd time here and the front desk were amazing (again). This time we had Charlotte and she was very pleasant and informative about what to do in and around Paris. The room was small, but the bathroom was huge!

Excellent, will be back again

The hotel was lovely. Gorgeous wee room with a lovely view onto the street outside. Staff were very friendly and as helpful as could be. Room itself was very clean, beds were comfy, pillows excellent and mattress not worn. Weird issue with the plumbing but didn't affect our stay

Rooms where small

We spent a couple of nights at this wonderful hotel and wished we could have stayed longer! The staff were SUPER helpful and friendly. Adel, Alexander, and Patricia were all amazing and really made us feel at home! They were awesome and we enjoyed meeting them. Amenities were excellent. The breakfast was tasty. Rooms are clean and comfortable. And it was pretty quiet in the building. The hotel is in an excellent location. It is super easy to get around, with the Trocadéro metro nearby. Lots of sights are within walking distance, including the Arc de Triomphe and the Eiffel Tower. There are also many shops and eateries nearby. We were really surprised at how conveniently located everything was! We will stay here again the next time we’re in Paris!

The hotel is very close to metro and Eiffel Tower.and yet it’s on the quiet street, comfy bed and good size bath tub

The staff here was exceptional. Very friendly and helpful.

The staff was soooo nice!!! We had most experience with the amazing Charlotte!!! So lucky we had Charkottes assistance. This hotel is quaint and near so many good restaurants. Amazois!

Excelente me encantó, muy buena ubicación y el personal muy amable. Lo súper recomiendo

Loved our stay there. Adele ( the man at the front desk) and the other gentleman at night were both SO friendly, helpful, and welcoming! Camille was very quick to respond to my questions when I messaged. Great location, clean, and would highly recommend!

We had a lovely stay for five nights, everyone was very friendly and helpful there!

Friendly and helpful staff.

Pareeeeeee

Staff was delightful, helped with dining suggestions and secured a large airport shuttle for us/ couldn’t have been better!

OMG where do I start, words cannot describe how satisfying our stay was. THE ENTIRE STAFF was delightful.Thank you so much to the staff Charlotte,ADEL, RONiDUL, Namadou, ALEXANDER and karium ! The hotel was near everything. Cafes , metro, pharmacy, restaurants The Eiffel Tower , grocery stores. I can’t wait to visit again. I miss the staff already ( sad face). Thank you thank you thank you !!!

Everything was just wonderful. We had the best stay and the staff are just the best. Adel and Charlotte are very helpful, courteous and so friendly. We can only say they are the best. Not to forget Alexander also 🤗 Thanks to the three of you for making our stay such an enjoyable experience.

We truly enjoyed our stay, the hotel was in a great location easily accessible and we particularly enjoyed our chats with Adele .

Short walk to the Eiffel Tower, but room was small, NO A/C. We were told by the receptionist to open the french doors to get cool air, but it rained and soaked carpet.

Staff were all very lovely, room was clean and beautifuly decorated.

Loved the look of the hotel and the room! I was checked in by Adel, who was so lovely, as were the other front desk attendants. My room was clean upon arrival and the one time the staff came into clean my room during my stay, they organized my things with care. An added bonus was the location’s proximity to the Eiffel Tower and the Trocadéro metro station, which was free to ride. If there are rooms available the next time I’m in Paris, I will definitely be staying here again!

Staff at the hotel were absolutely fantastic, very friendly and helpful. Room was modern, clean and in the perfect location. Would definitely stay here again.

Great stay

We have been upgraded to a bigger room. The front desk receptionist, Charlotte, is very friendly, helpful and giving us tips how to get around the city. The other guy at the reception is very friendly too but unable to get his name. The hotel is very clean and the location is great…very close to the Eifel Tower and the Big Bus stop. I will recommend this hotel to anyone.

The WiFi is as good as them not having wifi…smh

Great

Quaint and literally around the corner from the Eiffel Tower. Breakfast is nice. Room clean and comfy. I loved it!!

My with and I were pleasantly surprised with this hotel considering the price point. The staff was friendly and accommodating, the location is great, less than 15 minutes from the Eiffel Tower and Arc De Triomphe by foot. I opted for the breakfast option at the time of booking and it saved us quite a bit, I strongly recommend opting for it when booking.

Receptionist are helpful, locations is convenient to see Eiffel Tower, very save surroundings

Friendly staff, clean room and bathroom, and great location. It is perfect for a solo traveler. I would recommend it.

Location extraordinaire

It’s a small room but most in big cities are and the location and restaurant choices walking distance away, hop on hop off stop more than made up for smallness of room. We didn’t have to take a taxi anywhere everything was right there. Adel and the night guy were top notch. Breakfast was good. Loved the stay. Highly recommend.

Hotel was amazing! Very close to trocadero to see the eiffel tower. Staff are very friendly!

Our stay was wonderful! Wish the hotel had more amenities, such as a gym and a fridge in the room.

Nice for a night or two

It's a nice hotel located centrally near the major attractions. The rooms are small but that is common across Paris/France (in my experience). The heat was off and not turned on ahead of time and it took a while for the room to be normal temperature. I would advise the hotel to have heat/cooling in room turned on BEFORE people check in so the room isn't unbearably cold or hot. We did not partake in the continental breakfast but saw the setup and it should be complimentary because it is nothing special and definitely NOT worth the 14 euros/per person price tag. Considering how expensive the hotel is to begin with, complimentary breakfast is a perk the hotel can afford and should have.

Alexander was a great person! Absolutely gave the best recs. This hotel is central to everything. 5 mins to the station , 5 mins to the Eifel tower. Stay was great breakfast was amazing. Try the reserve delicious pastries.

The hotel was spotlessly clean. They staff were super friendly and helpful. Breakfast was delicious. So close to metro station and sights. Will definitely be returning x

very nice property centrally located, room was good and the staff friendly and helpful.

Absolutely amazing hotel and the staff was fab location was great

Walk to Trocadero

Strong 4/5 hotel. Great location

Absolutely superb hotel in a wonderful location, with excellent staff. Good points: overall cleanliness was 5/5. Our bedding had a couple of marks, as did a towel stained, but nothing concerning. The decor was fresh, the hotel wasn't dated. The bathroom was funky yellow (a couple of bits of tired grout and cracked tiles, but nothing dangerous or concerning). The AC didn't work, but we had a window and it's January so we weren't fussed. Plenty of room in the room The hotel was in a great location with some local amenities. Would I stay here as a solo traveller, couple of group or adults? Absolutely. This will be our go to. What would I change? Probably the cracked tiles and the marks on the bedding, the AC. But it wouldn't put me off returning knowing this.

Not far from Metro. Easily walkable to main attractions.

Room did’t prepare for customers, no heat dusty all over , no lotion……