Hotel Palacio del Carmen, Autograph Collection

9.0

Wonderful

449 Guest reviews

9.0

Wonderful

449 Verified Reviews

Read all reviews

Cleanliness9.4/10

Service9.2/10

Comfort9.0/10

Condition9.0/10

location9.0/10

Neighborhood8.8/10

Value8.4/10

Amenities8.6/10

O

Bello, facil de llegar y serca de la catedral

Excellent

Excellent hotel! The staff is incredibly friendly and professional. Highly recommended!

Excellent service and close to the Cathedral for easy access.

Great

Great

Property and room was great. Staff were wonderful. Food un restaurant was outstanding. I didn’t like that the price doubled because there was a conference in town

Breakfast buffet is very good. Hotel layout, cafe and hallway are neat. Garden will be good to relax in warm weather.

Karel great help, a professional

Good location walking distance to the cathedral. Not as advertised as a 4 star.

Wonderful hotel in a quiet area but just 7 minutes walk to the amazing cathedral and square . Great room overlooking the gardens with a side view of the cathedral. Spacious room with great facilities and very comfortable bed. Staff were amazingly friendly and helpful. Great food.

Good

Celebrations in Santiago de Compostela

Comfortable stay and free parking in Santiago de Compostela on the eve of the Apostle celebrations. Hotel was well located - slightly outside the city with a 10 min walk to the cathedral. Room was comfortable - though a bit dated.

Property is nice enough with a good location, but for an autograph you would expect a bit more.

Santiago Short Stay

We stayed for 3 nights. The hotel had an underground garage for parking. The common areas including gardens were well presented and staff helpful. The room was average size. Short walk in to the centre. The only downside was the noise from the service stairs adjacent to Room 120.

Excellen

Wonderful people beautiful place

Excellent restaurant and drinks. Comfortable room.

Great customer service and nicely maintained hotel with lots of character. Very helpful staff

Muy bonito

Excellent location- intriguing/interesting historical hotel. Short walk to the town square and church.

Excellent staff, facilities and decor

A bit dated and worn but clean and friendly. Excellent breakfast.

Good location,quiet, nice rooms

We enjoyed our stay. There were a couple of touches missing for a 5 star hotel.

Less than 10 minutes walk from all the tourist sites yet a very quiet location right next to a peaceful river walk

Great and friendly staff. Good location. Great restaurant. Amazing service staff. Restaurant servers were amazing! Well done

Our room was beautiful and spacious with garden view, bed was very confortable, bathroom has everything you need including robes. Due to the weather we didn’t enjoy propriety grounds much, there are many restaurants nearby, and walking to Santiago de Compostela Cathedral was easy and beautiful.

Great property close to the Cathedral but not on the noisy areas

We have stayed here numerous times, and the quality of service and cleanliness has always been superb

Beautiful hotel, excellent service by the staff.

It’s was in a good location, safe & clean

Overpriced property

Overall, a tired property. Exceptionally hot in the hallways. Mold in the bathroom. A broken electrical outlet that did not recharge our phones. It was not worth the money.

Very nice stay after four weeks on the Camino. Highly recommend.

The staff was great.

Nice quality hotel in a great location to explore Santiago on foot. Very convenient to have on site parking.

Absolutely stunning hotel in great location in an old convent . Great room, swimming pool, garden and restaurants. Delightful breakfast buffet with local cuisine included in the price. What a nice surprise. Courteous staff. Recommend to every one !

Lovely hotel located very central. Staff were very professional and friendly. Rooms nice, quiet and cleaned daily. Only negative would be the pool was closed during our stay.

BEST PLACE TO STAY IN SANTIAGO DE COMPOSTELA!

Exceeded my expectations in every way. Great place to stay while visiting Santiago de Compostela.

Perfect location

Wonderful room and perfect location

Excellent breakfast buffet. We were upgraded to a suite, which was wonderful. Very helpful staff. Had a delicious dinner at their restaurant.

Fabulous

Great hotel and restaurant!

Beautiful property in the heart of Santiago. All staff were so very helpful. We loved our room with the view of the cathedral and a bonus full moon. Food was great in the bar/cafe. Couldn’t have been better.

Great Hotel and Staff

Very nice place with helpful and friendly staff. A 10 to 15 minute walk to the historic district. We didn't bother with the breakfast which did seem expensive. But a very nice hotel and highly recommend.

A hidden gem in Santiago

It was a beautiful, historical location. The decir is simple but comfortable. The location is well situated and accessible to the center if historic city. The hotel director left us a wonderful welcome letter, explaining the history of the hotel. Along with the letter we received a wonderful small “Tarta De Santiago,” the hotel’s special version of the local specialty. The staff is friendly and helpful with any request. The restaurant had a nice buffet breakfast. The dinner menu could use some daily variations.

The hotel have enough room to install pool tables or any other activities. The hotel need to get football tv rights to see the games feom la liga

Beautifull hotel Excellent service

It is a 5 stars hotel with excellent frontdesk staff. Friendly with welcoming smile. It is about 10 minutes walk from the cathedral which is not too bad as you will not have to worry about loud music that can happen some nights in the main square

Very disappointing stay, Hotel did not respond to requests made by Expedia, room allocated when arrived opposite from what I asked for and request to meet Manager to discuss never fulfilled. They did manage to wake us up later to offer a different room but too disoriented then to progress further. Dog mess reported in underground garage was not cleared up in 2 nights we stayed. Room was dated. A points Hotel aimed at high turnover guests not at all in keeping with its grand name (or pricing).

Es un hotel muy bien ubicado con muy servicios de primera y gente muy amable en todas sus areas

We didn’t enjoy our stay !

Positive : nice and friendly staff, nice view from the room. Negative: room too noisy, couldn’t sleep at all. Anyone walking in the corridor could be heared in the room, and even from other room can be heared very loudly. No 24hours room service, it’s not a five star hotel standard at all. Maybe good 4 star.

Very nice hotel located in a very quiet part of town but less than 10 minute walk from Plaza de Obradoiro. Attentive staff, not overly friendly but correct. Spacious room, nicely decorated, comfortable with sizeable bathroom. Overall a nice experience. I wished they would have been a bit more helpful when i asked for restaurant reservations. I would expect a concierge or staff to take care of that at a 5 star hotel. They simply provided some names.

Convenient location, good breakfast. Parking is available.

Good value.

Very nice. It’s just that they call themselves a 5-star hotel and it’s not. Good value though. Somehow, the decrepit furniture in the garden lounge gave us the impression that management doesn’t care. If you are driving, parking is very convenient and it’s only about a 10-minute walk to the Cathedral. We enjoyed going to dinner in modern Santiago which is very vibrant (take a taxi).

The location of Hotel Palacio del Carmen was so convenient for us. It was a short distance to the Pilgrim's Office and the Santiago de Compostela Cathedral. The staff was extremely nice and accommodating. Bravo!

Loved our stay here!

10 minutes from the cathedral Friendly helpful staff Would recommend

Nice hotel with good onsite parking

This hotel is in an old convent and brings a unique experience. It is in a good location slightly outside of the ring road, but still an easy walk. This is a great location if you are driving - the onsite parking is a great asset. It was pretty quiet when we were there, not a lot of activity on the property. Property is clean and well maintained.

Great Hotel in Santiago de Compostela

Terrific hotel. Would highly recommend it.

Very nice hotel

It was a very good and nice hotel! really liked it!

Everything was perfect.

Lovely old world vibe, but don’t use Google Maps!

Wonderful old world feeling. Very quiet and peaceful — just a lovely property. The free parking in a spacious on- site underground garage was awesome. WARNING: do not use Google maps to get here — you will think you are lost. Your car navigation or looking at a map before you come, would be better choices.

Lovely hotel

Very clean and comfortable rooms, friendly staff, great location

It’s so mediocre. No frills. Nothing was impressive or overly comfy.

Staff are very nice. Rooms are very roomy, clean and quiet. Less than a 10 minute walk to the cathedral.

We spent a good night at hotel. Helpful staff, lovely room, pleasant grounds and short easy wall to Cathedral and old town

Stay after the camino

We stayed here after completing the Camino. We went to use the indoor pool but it was freezing. Our stay was pleasurable otherwise.

A pleasant stay.

This former tannnery/convent has been converted into a very comfortable hotel with ample on-site parking and a great little restaurant. The local degustation menu is highly recommended. It is a bit of a walk to the cathedral and external restaurants but nothing too troubling for the able bodied. It is located in a quiet, residential area which is ideal for those seeking a measure of tranquility. Be wary of your car’s GPS directions to this location.

Lovely hotel

Lovely hotel in an excellent location only a 10 minute walk from the cathedral. Complementary parking was a bonus. Breakfast was very good too. Staff very helpful. Would definitely recommend this hotel.

Hotel was clean and looked very nice. Hotel staff was helpful and professional. The bath was a problem getting into. I think it has the potential to be a real risk. Breakfast was just fair.

The hotel was a nice distance from the city centre. It was an easy walk. The staff were all efficient and friendly and helpful. The 'fitness centre did not warrant the title. One exercise bike and a few weigh5ts do not make a fitness centre. The pool was very small, very shabby and the water extremely cold. There were not always large towels available. The staff seemed surprised that anyone one wanted to swim - I do so daily. We were told we could sit in the garden accessible by the pool but there were no seats there and it is not possible to get a drink whilst out there. Although it rains there is plenty of opportunity to sit outside.

Hotel Palacio del Carmen

Charming and quiet in a good location

The location is great,price compare to quality very good,all staff very friendly and always with a great attitude

All the comforts of a 5* hotel without being pretentious.

All was superb! Most helpful staff. Excellent location. Tranquil experience. Nice breakfast.

Nice peaceful place to stay very handy fiorwalking into old town

Close to the cathedral (10 min walk) and the main activity but away from the hustle and bustle.

Excellent hotel. Spacious room, great bed ,wonderful tub/shower , friendly and helpful staff, great choices for breakfast and quiet peaceful setting. Easy 10 minute walk to the cathedral. I would stay here again. Great value.

Beautiful

Beautiful converted nunnery 10 mins from the cathedral and 15 mins from the university. High quality accommodation and food. Pretty much perfect. I'll certainly return.

Great location, very nice hôtel

Excellent position and more

We booked this hotel for the position (only short walk to the city centre) and underground car park. The bonus was the hotel was lovely and staff friendly and helpful.

It is close to the cathedral and much less expensive that the one that’s by the side of Santiago church. The botafumeiro is a must see act.

The property is located in a quiet neighborhood that is just a short walk from the old town. The rooms were very nice and the hotel itself is in a very beautiful old building.

We had an excellent stay at this hotel. Service was excellent; food there was excellent; and the room was comfortable and spacious. The only disappointment was that it was located away from the cathedral and old town where we wanted to spend most of our time.

A little out of the way but still only 10 minutes walk from all the sites.

good

we were not there long it was nice

A wonderful property with significant history. Well located for exploring the amazing old town.

Well sited hotel, very comfortable retreat

The hotel is around a 7 min walk from the carheduof St James and Obraidero square, set in a quiet street so it is extremely peaceful. There are some very relaxing gardens out back and it is just near Almeda Park. Check in was swift and efficient and our room was really comfortable with such a fantastic bed! We ate at the hotel one night and that was a good meal, so don’t feel guilty about not being adventurous if you don’t want to walk to find a meal elsewhere. There’s also a cafe/bar and it was really pleasant to have pre dinner drinks there. There is a tiny gym; ie one treadmill, 1 bike and some free weights. Water and towels are provided which is a nice touch. There’s also a small, maybe 10m pool, ok for a splash but not really for serious fitness. Nice if you’ve had a lot hot walk perhaps!

Comfortable stay at walking dist from Cathedral

We arrived early but this was no problem. We met a very helpful Staff. The room was very. comfortable. The breakfast was very good.

todo excelente, servicio, alimentos, instalaciones, etc. solo un poco lejos del centro de la ciudad

Close to main attractions. Rooms need a definite upgrade. The food at the restaurant was excellent

Not an ideal place to stay in Santiago

A recent conversion. Rooms feel too dark and too small. Not enough parking space albeit parking is free. Really nice breakfast.

Very calm and clean hotel. I just regret that when i asked after 3 nights for twin bed, they downgraded me for my last 2 nights. Indeed the twin bed room are not so nice as the double bed room and this is a shame. So on my 5 nights stay, the first 3 were nice, the last 2 were overpriced.

High quality hotel 10minute walk from centre

This is a very nice hotel with top quality bedrooms and bathroom. A little let down by the spartan pool, and though a sauna was advertised, there wasn’t one when we stayed. However, if that isn’t important to you, everything else is very good. The breakfast was very nice and creatively presented.

Stunning hotel in a quiet area. Comfortable beds and pillows. Bedroom and bathroom both of a generous size.

Lovely Hotel

We really enjoyed our stay here . Lovely Hotel couldn't fault the cleanliness of Hotel and room. Fantastic comfy "Huge" bed. Service and amenities breakfast great selection. Spa fantastic. I would really recommend this Hotel if it was in a different location. We had to take taxis or the tour bus to get to all the attractions.

This simple, elegant, pleasant hotel is just outside the city walls, so is a short walk (about 10 minutes) to the centre. It has free parking, which is a huge bonus, and the rooms are very comfortable and well-appointed.

Great location with easy access to city centre and out of city walks.

This hotel is wonderful. It’s close enough to the cathedral to walk to what area but far enough away to be away from the crowds. The architecture of the hotel is very striking, and the restaurant is very good.

A lovely place to stay

The hotel was lovely. Our room was small, but comfortable. We were in walking distance of the cathedral. It was difficult to find the hotel without a GPS system, but when we got there, we were very pleased and would definitely stay there again. The staff was very helpful. Free parking but breakfast is extra.