Hotel Palacio Canton

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A stay at Hotel Palacio Canton places you in the heart of Valladolid, steps from Mercado Municipal and 5 minutes by foot from Cathedral of San Gervasio. This hotel is 24.9 mi (40.1 km) from Cenote Ik kil and 0.4 mi (0.7 km) from Valladolid Municipal Palace. Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property:

• 5 percent cleaning fee will be charged

We have included all charges provided to us by the property.

You need to know

• Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
• Contactless check-out is available.
• Enhanced food service safety measures are in place.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 72 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
• This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Bureau Veritas (3rd party expert - Global), and Ecolab (3rd party expert - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Apple Pay, Amazon Pay, and PayPal
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

15

Optional fees

• Fee for continental breakfast: approximately MXN 60 for adults and MXN 40 for children
• Airport shuttle fee: MXN 2600 per vehicle (one-way, maximum occupancy 4)
• Airport shuttle fee per child: MXN 0 (one-way), (up to 7 years old)
• Late check-out is available for a fee (subject to availability)
• Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish