Hotel Otrar

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A stay at Hotel Otrar places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Green Bazaar. This hotel is 9.3 mi (14.9 km) from Shymbulak Ski Resort and 0.4 mi (0.7 km) from Museum of Kazakh Musical Instruments. Make yourself at home in one of the 161 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Clothing is optional at this property.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards; cash is not accepted

Minimal age

18

Optional fees

• Airport shuttle fee: KZT 23000 per person (roundtrip)
• Rollaway bed fee: KZT 7000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

English