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20 Apr 2025
Sunday
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21 Apr 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hotel Ortuella in Ortuella (Valle de Trápaga), you'll be within a 10-minute drive of Bay of Biscay and Bilbao Exhibition Centre. This hotel is 8 mi (12.8 km) from Guggenheim Museum Bilbao and 5.8 mi (9.3 km) from Port of Bilbao. Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotel policies

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Pets not allowed

Check-in from: 1:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Important information

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.
Special Instructions
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • This property accepts credit cards
Minimal age
18
Optional fees
  • Fee for continental breakfast: approximately EUR 2.75–5.60 for adults, and EUR 2.75–5.60 for children
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Non-smoking

Business facilities

Other

Elevator

Breakfast available (surcharge)

Multilingual staff

24-hour front desk

Business center

Meeting rooms

Number of restaurants - 1

Free self parking

Number of bars/lounges - 1

Terrace

Reception hall

Hotel reviews

8.2
Excellent62 Verified Reviews
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Cleanliness8.8/10
Service8.6/10
Comfort8.4/10
Condition8.2/10
Neighborhood6.2/10
Amenities8.6/10
8/10
Excellent
Stephen, 25 Nov 2024
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Convenient stopover

We have stayed here before. It is close to The ferry port. It is also close to the railway station for a trip into Bilbao

8/10
Excellent
Brian, 05 Oct 2024
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This hotel had a nice room in good condition. The property was clean and well kept. There’s parking in the basement and surface parking on 2 sides of the building. The hotel has a restaurant which we were unable to use due to closed dates. There are restaurants in the area but parking is at a premium and walking on the road (no sidewalks) is an adventure. Finding an open restaurant with parking was our biggest challenge. The hotel has an attached gas station and convenience store.

10/10
Exceptional
Susan, 27 Aug 2024
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A pleasant stay

Lovely clean rooms. Menu del Dia in restaurant was lovely and reasonable.

10/10
Exceptional
Dave, 11 Jun 2024
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Difficult to get to ,but staff very helpful and happy .parking small underground ,but easy to use .food excellent and reasonable .😎

10/10
Exceptional
Christina, 05 Oct 2023
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We had a good experience with this hotel. The room was clean and nice. It smelled like smoke around reception, which we did not like, but the rest of the hotel was not that way. There was a convenience store and cafeteria nearby which was nice. It was fairly close to the metro stop, which was good as it is pretty far from the center of Bilbao. The parking was also convenient and included, which we appreciated!

10/10
Exceptional
Verified traveler, 21 Jun 2023
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perfect

Clean spacious and very comfortable. Will certainly use the hotel again when travelling to Spain. Great value for money

10/10
Exceptional
Philip, 20 Sep 2022
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Good location

Good location on outskirts of Bilbao for overnight stop on way to ferry back to UK

10/10
Exceptional
Edward, 29 May 2022
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Great for motorcycle stopover before ferry

Great secure free garage parking. Basic but comfortable accommodation and clean. I would happily stay here again if taking a morning ferry from Bilbao

8/10
Excellent
Brenda, 21 Aug 2021
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Handy stopover for ferruginous

Very handy stopover for ferry next morning. Secure and safe underground carpark. Food was available but cannot comment as we did not partake. Bed a bit hard and pillow a bit lumpy for me. Very clean. Overall would use again.

6/10
Fair
N, 05 Aug 2020
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Not for us

The room was clean but smelt of drains and mosquito were an issue. All of us didn’t get a good nights sleep. It was a short stay, did the trick, but wouldn’t stay again.

10/10
Exceptional
Sophia, 17 Feb 2020
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I would recommend this hotel

Friendly service, good quality hotel and near Port but rather difficult to locate

8/10
Excellent
Verified traveler, 22 Jan 2020
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New, clean and friendly staff. Didn't like location in an industrial estate.

6/10
Fair
Steven, 08 Jan 2020
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Hotel is located on industrial estate, We booked this hotel as it was conveniently located for access to port for the ferry,

10/10
Exceptional
Verified traveler, 18 Oct 2019
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Underground locked free parking, fast efficient check in, nice quiet clean room, nice food available in site, and a good continental breakfast before the ten minute journey to the ferry! Thank you, Great service.

8/10
Excellent
Ingrid, 26 Sep 2019
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Hotel was in the middle of an industrial estate,it was a little difficult to find.

10/10
Exceptional
Carol, 08 Aug 2019
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Very good.

Very good hotel to spend a night before ferry. Clean, modern comfortable and efficient. Useful bar and dining room with reasonable prices. Would recommend to anyone.

8/10
Excellent
Ian, 08 May 2019
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Good for overnight before ferry.

On a poligono so nothing around and only restaurant open on Monday evening was the hotel. Food okay but not a lot of choice.

10/10
Exceptional
pamela, 22 Dec 2018
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would go again

very good service.

8/10
Excellent
pamela, 19 Dec 2018
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good quick stopover.

very nice hotel, bit worn in places but good overall. dinners good value, good service. Breakfast could better, not as good value as dinner.

10/10
Exceptional
Alfredo, 18 Nov 2024
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Sin el ruido de los camiones sería un hotel de 10

El hotel está muy bien. Habitación amplia, colchón y almohada cómoda, buena limpieza, un trato muy agradable, tanto en recepción, personal de limpieza y personal del restaurante, pero con un inconveniente: si tu habitación da a la parte de atrás, el dormir algunos días, se hace complicado ya que, la parte de atrás del hotel da al repostaje de combustuble para la gasolinera y se oye un ruido infernal de madrugada, durante dos o tres horas por los camiones cisterna al reportar el carburante.

8/10
Excellent
José Luis, 09 Sep 2024
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Buen sitio

Todo bien

8/10
Excellent
Alexandra, 16 Aug 2024
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Abbiamo pernottato una notte durante il cammino del nord per Santiago. La stanza era molto bella e pulita, silenziosa durante la notte, unica pecca e molto fuori dal percorso quindi bisogna camminare un po’ anche se si prendono i mezzi. A parte questo la consiglio vivamente!

8/10
Excellent
WALTER, 14 Aug 2024
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Di passaggio in vacanza

Esperienza positiva

10/10
Exceptional
felix, 12 May 2024
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Bon établissement,avec parking gratuit.Bon petit déjeuner,dommage pas possible de déjeuner le Dimanche

10/10
Exceptional
Nerlson, 07 Apr 2024
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Tout était parfaitement correct

10/10
Exceptional
Gema, 13 Dec 2023
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El servicio en general muy bueno. Ha cubierto mis expectativas. Muy recomendable. Gracias. Un saludo

10/10
Exceptional
Fabio, 26 Oct 2023
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Muy buena atención del personal. Buena seguridad para los autos. Muy recomendable si llevas auto!

8/10
Excellent
Claus R., 22 Oct 2023
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Alles bestens für den Zweck. Umgebung ist Industriegebiet

8/10
Excellent
juan manuel, 18 Oct 2023
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Le haria falta un minibar. Esta en una gasolinera.

8/10
Excellent
fabio, 14 Oct 2023
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Buon Hotel per essere vicini all'aeroporto di Bilbao e per visitare Portugalete . Ottimo il parcheggio. Struttura moderna e ben tenuta. Consigliato.

6/10
Fair
FERNANDO, 11 Oct 2023
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Triste noche

Toda la noche sonó una alarma , no pudimos descansar , nadie nos recibió y la habitación no tenía un seguro interior en la puerta

10/10
Exceptional
Alexander Emami, 10 Oct 2023
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Fint hotell litt utenfor sentrale Bilbao

Fin lokasjon, men litt utenfor Bilbao sentrum. Dette gikk helt fint da det var ca 5 minutters gange til togstasjonen som tar deg helt ned til sentrum og en kort gange videre til Guggenheim Museumet med mer. Kan være en fordel å ha bil om du bor på dette hotellet. De ansatte var vennlige og rommet var rent og stort.

6/10
Fair
Alvaro, 22 Aug 2023
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Hotel con estándares básicos, muy alejado de todo y con poca oferta. Personal de recepción muy agradable

8/10
Excellent
Stefan, 09 Aug 2023
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Gut für einen Zwischenstopp, gutes Restaurant gleich nebenan.

8/10
Excellent
Eric, 25 Jul 2023
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Hotel ortuella

Hôtel situe dans un endroit calme. Hôtel confortable. Hôtel calme à l'intérieur avons pu passer une nuit paisible.

10/10
Exceptional
Benoit, 18 Sep 2022
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Très bien pour le prix

Personnel très courtois. Belle chambre. Bonne literie. Seul point négatif, un manque de réparations du matériel ( support de douche et trace d'humidité sur les boiserie de l'hôtel)

6/10
Fair
Christian, 05 Sep 2022
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Schönes Hotel aber mit Mängeln

Schönes Hotel aber Badezimmer mangelhaft, Duschkopf lässt sich nicht in der Höhe verstellen (kaputt), Waschbecken rinnt nicht ab und Abfluss lässt sich nicht öffnen, beim Seifenspender ist die Abdeckung heruntergefallen. Zimmer in Ordnung, ziemlich hellhörig, gratis Tiefgarage, für den Preis hatten wir mehr erwartet.

8/10
Excellent
Martín J., 19 Jul 2022
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Solo una noche pero muy cómoda, todo muy bien y el personal amable. Tiene aparcamiento exterior, ascensor, es bastante limpio, la única pega que está un poco lejos de todo, pero eso ya lo sabía al reservar.

8/10
Excellent
Verified traveler, 28 Jun 2021
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Por algún problema no había agua fría. quemaba en las dos posiciones

8/10
Excellent
Paloma, 08 Dec 2019
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Totalmente recomendable

Buena trato, muy limpio y cómodo. Muy buena relación calidad / precio.

10/10
Exceptional
Verified traveler, 18 Nov 2019
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Fueron muy amables en el recibimiento. El hotel es muy nuevo, limpio y con buenas instalaciones. Como aspecto negativo, los horarios limitados del bar/restaurante, pero es normal siendo un polígono. No nos importó mucho ya que nos movimos principalmente por Bilbao.

10/10
Exceptional
Ricardo, 17 Nov 2019
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Très bon choix !je recommande

8/10
Excellent
Christian, 09 Sep 2019
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Sehr zufrieden aber keine Internetverbindung

Schönes Hotel, alles ok, nur der blinkende Rauchmelder stört.

10/10
Exceptional
pier luigi, 05 Aug 2019
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Appena fuori bilbao ma tutto sommato meglio.

8/10
Excellent
Evgeniia, 16 Jul 2019
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Ok to sleep

Pluses: Check-in starting from 12 pm is very convenient! Good mattress and pillow. Free indoor parking. The water doesn't smell of chlorine that is quite unusual for Spain! Aircon is quiet. Minuses: Our room faced a gas station for trucks and the south, so it wasn't possible to open the window. Gasoline trucks have their motors on the whole time and it was noisy even with closed windows on Thursday. Luckily on Fri, Sat, Sun the facility was closed, so it was very silent. Low shower pressure.

8/10
Excellent
J.Antonio, 14 Jul 2019
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Me gusto el buen trato, limpieza de habitaciones y cafeteria. Por contra un poco alejado de zonas habitables, pero con tren cercano, Echar en falta un pequeño frigorifico

10/10
Exceptional
Verified traveler, 04 May 2019
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Muy buen ubicado, la comida del restaurante es excelente y no es cara, el servicio de las muchachas es excelente también. Muy recomendable.

10/10
Exceptional
Verified traveler, 22 Apr 2019
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muy buena la atención del personal en Gral. Una estancia agradable cómoda y muy limpia las instalaciones, lo recomendaría

4/10
Poor
Verified traveler, 09 Dec 2018
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Nos querían cobrar otra , cuando lo había pagado ya en Expedia. La habitación que reserve era una cama de matrimonio y la que me dieron fue con dos camas unidas.

10/10
Exceptional
Miguel Ángel, 04 Nov 2018
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Hotel muy nuevo,silencioso,muy limpio y buen servicio por parte de los empleados. La estancia has sido satisfactoria. Aunque está en un polígono industrial es una zona tranquila y sin ruidos,con buenos accesos a carreteras hacia cualquier direcciónn.Voveria a repetir.

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