Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN

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A stay at Hotel New Otani Tokyo EXECUTIVE HOUSE ZEN places you in the heart of Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 3 mi (4.8 km) from Tokyo Dome and 3.1 mi (4.9 km) from Shibuya Crossing. Make yourself at home in one of the 87 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

• The seasonal pool will be open from July 20 to August 31.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 3 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's health club and spa will be closed from February 1-3, 2026.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Children under 12 years old are allowed in the Executive Lounge until 5:30 PM.
• Guests have access to the onsite health club (The Golden Spa New Otani) at no charge. The health club offers a gym, indoor pool, and sauna. Guests must be 18 years old to access this facility.
• Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Minimal age

20

Optional fees

• Airport shuttle fee: JPY 3600 per person (one-way)
• Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English