Hotel Neue Post
9.0

Wonderful

100 Guest reviews

9.0
Wonderful
100 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.2/10
Comfort8.6/10
Condition8.6/10
location9.6/10
Neighborhood9.6/10
Amenities9.0/10

Hauptstraße 400, Mayrhofen, Austria. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

When you stay at Hotel Neue Post in Mayrhofen, you'll be in a shopping district, just steps from Congress Zillertal - Europahaus Mayrhofen and 8 minutes by foot from Erlebnisbad Mayrhofen. This family-friendly hotel is 0.7 mi (1.1 km) from Penkenbahn Gondola and 0.9 mi (1.5 km) from Ahornbahn Gondola. Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include multilingual staff, luggage storage, and a library. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 20

Pet max weight (per pet) in lb is 44

Only dogs are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
Special Instructions
The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Slovak

English

Italian

French

Hungarian

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Spa

Gym

Entertainment

Non-smoking

Childcare

Banquet facilities

Transportation services

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Fireplace in lobby

Hiking/biking trails nearby

Ski storage

Television in common areas

Arcade/game room

Library

Free breakfast

Health club

Multilingual staff

Front desk (limited hours)

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Pool umbrellas

Billiards or pool table

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 2

Number of meeting rooms - 1

Lazy river

Number of indoor pools - 1

Number of outdoor pools - 1

Bicycle rentals on site

Free self parking

Rooftop terrace

Number of bars/lounges - 1

Free ski shuttle

Ski passes available

Pool sun loungers

Electric car charging station

Books

Games

Table tennis

Foosball

Evening entertainment

Nature reserve

Banquet hall

Air hockey

Outdoor furniture

Children's games

Children's toys

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible van parking

Wheelchair-accessible path to elevator

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Handrails in stairways

Food and water bowls

Hotel reviews

9.0
Wonderful100 Verified Reviews
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Cleanliness9.4/10
Service9.2/10
Comfort8.6/10
Condition8.6/10
location9.6/10
Neighborhood9.6/10
Amenities9.0/10
10/10
Exceptional
matthew, 30 Jul 2024
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Up to now, after much travel, my favourite hotel is Coul House near Inverness. The Neue Post joins it at the top of my list. It is an elegant, wonderfully designed building..Two conjoined in fact. The whole place is gorgeous and elegant and the staff are wonderful. It must take a huge amount of skill and planning to produce such quality and attention to detail. They have succeeded. My room was lovely, with a view of the Ziller Valley. The way the hotel is designed is really clever, linking up the two pools, indoor and outdoor rooftop, which are both wonderful, as are the saunas. Food is mainly buffet and high quality. The fresh fruit for breakfast (a facet of any good hotel in my view) was ideal. Great selection of fresh breads. I was surprised...my tarrif included breakfast, late lunch and dinner. Good value. The English equivalent would possibly be a 5 star hotel in many aspects. The staff seem to take a great pride in their work, as they should do. I used some of my rusty German, but English was well spoken by the staff. The area is lovely. I was unable to walk far due to a bad leg, but got up the Penkenbahn Gondola for a drink at the top to watch the paragliders at 2000m. It was stunning and a pleasant 17 degrees at height. I know it will be very busy come ski season, but I'm sure such a well-organised place will cope well. If my leg recovers, I would like to try the Zillertal ski area. Thanks go to all involved in this marvellous business.

8/10
Excellent
Nicholas, 17 Feb 2024
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Good facilities and food

10/10
Exceptional
Teena, 21 Dec 2023
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A family ski trip with a non skier. Amenities at hotel were fantastic the location to Penken bahn was great with ski bus opposite. Food was fabulous and all staff were super friendly and helpful.

10/10
Exceptional
Elvira, 23 Dec 2021
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Wonderful pools, sauna and food at the restaurant. Service is great. Located close to the ski gondola. Will definitely come again.

10/10
Exceptional
Verified traveler, 11 Mar 2020
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Traditional and clean. Restaurant staff were excellent and extremely friendly.

10/10
Exceptional
Verified traveler, 17 Feb 2020
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The location was convenient for both the train station and the ski bus so you barely had to carry your skis at all. The hotel was spotless and the food was so good. Spa area is great with multiple saunas and a pool and relaxation area, I'd recommend it to anyone.

10/10
Exceptional
Verified traveler, 24 Dec 2019
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Nice hotel comfort for sport families holiday With good restaurant and bar

10/10
Exceptional
Sarah, 27 Mar 2019
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A wonderful, traditional, family-owned hotel that despite being large, offers very friendly and personal service. Nothing was too much trouble, the food was excellent, and you couldn't ask for more!

10/10
Exceptional
Emily patient, 15 Mar 2019
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Short family ski trip

Lovely friendly staff especially our waiters ferenc & darius food was very tasty and plenty of it only gripe need better pillows and thought the lounge area on 2nd floor could be utilised better by having bar in it

10/10
Exceptional
Oleksiy, 03 Mar 2019
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Don’t look elsewhere - book this one!

Well, it’s a family run hotel and the beauty of it is being close to all the ski activities in addition providing absolutely amazing meals and facilities.

10/10
Exceptional
Karen, 18 Feb 2019
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The food and spa area were fantastic. Also had a chill out lounge to sit in, which made up for the smaller but adequate room sizes.

10/10
Exceptional
Sean, 29 Jan 2019
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Best breakfast buffet

Spa are and breakfast buffet were the highlights, comfy bed great atmosphere and staff helped as well

10/10
Exceptional
Verified traveler, 27 Jan 2019
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Fantastic ski holiday at Neue Poste, great rooms, food and staff. Loved it

10/10
Exceptional
Hannes, 30 Dec 2018
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Junior suites are spacious and comfortable. Staff are courteous. Half board excellent (typically Austrian - lovely salad buffet, plenty of meat). Worst thing : no in-room coffee facilities

6/10
Fair
Verified traveler, 25 Mar 2018
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Hotel is very well kept, clean and tidy, but a little dated in places.

8/10
Excellent
JD, 11 Mar 2018
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Great hotel except for the smoking

I would make the bar and restaurant non smoking. Ruins the atmosphere for guests. Most people seems to go out to smoke. Swap out the bartender for someone a little less more personable. Wouldn’t serve us hot drinks at the bar.

10/10
Exceptional
Verified traveler, 04 Feb 2018
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Wouldn’t hesitate to stay here again!

Had a totally amazing stay. Friendliness of staff and food (half board) far exceeded our expeditions. Hotel was super clean and in a great spot on the edge of the main strip, across the road from the ski bus stop and a 3 minute walk to the train station. Our only complaint was the temperature of the pool which was far too cold for a spa pool. Wouldn’t hesitate to stay here again

10/10
Exceptional
Johnny, 19 Mar 2017
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Fantastic hotel!!

We loved our stay at Hotel Neue Post! Group of 3 couples in early/mid-thirties. Hotel in brilliant location and full of character. Stayed in room 406 which was beautifully decorated and very spacious. Also cleaned extremely well each day. Hotel Neue Post is a family run business and it shows - fantastically friendly staff and helpful. Restaurant is superb with everything you could wish for at breakfast and wonderful dinners. Ferenc served us for most of the week and possibly the best service we've had anywhere - thank you! Strongly advise booking a wine tasting in Hotel Neue Post's stunning cellar. We had no idea how much wine is produced in Austria nor how good it is! Thomas chose 3 whites & 3 reds for us and without hesitation we would say all we're very good wines. To summarise this place is not to be missed!

8/10
Excellent
Malcolm, 15 Jan 2017
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The hotel was very well appointed, with a delicious 5 course meal every evening served by an attentive waiter, and a plentiful buffet breakfast. The sauna facilities were excellent. I was surprised, however, that my single room was the same price as my friend's, yet his had an en suite bath (mine was a shower), a balcony (unlike mine), and his room was larger.

10/10
Exceptional
Janet, 23 May 2016
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Lovely Hotel

We loved this hotel from the moment we stepped inside. The staff was warm and welcoming and the lobby was charming. Rooms were comfortable and we had a nice balcony with an awesome view of the snow covered alps. The location is perfectly situated in town where you can walk to shops and restaurants and to the ski lift. The food was incredible! A 5-course meal perfectly prepared each evening. I would recommend this hotel to anyone and would love to go back someday!

8/10
Excellent
Verified traveler, 03 Feb 2015
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Solid town centre 4 star hotel with good spa area.

Solid 4 star hotel with good food close to the town centre. Rooms in the new building across the road are looking a little dated. Pool & spa area has all expected amenities. Bells mentioned in other reviews were not intrusive.

10/10
Exceptional
Barb, 08 Oct 2013
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Great for watching the cows come home!

Hotel was very clean, room was large with a separate sitting area. The food was great too! Right on the edge of town with a beautiful view.

8/10
Excellent
Rolf, 25 Jul 2013
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Nice staff, good place

Our stay worked out very well. We didn't even know that we had half-board. And the food was very good. Sometimes it was a bit noise because the band was playing. Nice fitness room also.

10/10
Exceptional
ROGER, 16 Mar 2012
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HOTEL NEUE POST BRILL PLACE TO STAY

I FOUND THE HOTEL NEUE POST TO BE ONE OF BEST HOTELS THAT I HAVE EVER STAYED IN, I HAVE STAYED IN QUITE A LOT OF HOTEL'S IN AUSTRIA THIS ONE WAS ONE OF THE BEST. I WAS WELL TREATED BY ALL THE STAFF, WITCH MADE MY STAY THERE A FANTASTIC EXSPERANCE .

10/10
Exceptional
Carina, 01 Mar 2024
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Mooie kamer, fantastisch zwembad met wirlpool op het dak, goede welness beneden, vriendelijk en behulpzaam personeel. Ontbijt en diner met veel keuze en alles heel lekker. Gezellig hotel met mooie bars in hout.

10/10
Exceptional
Hübner, 27 Jul 2023
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Top Hotel sehr sauber , sehr freundliche Mitarbeiter, sehr hilfsbereit. Würde immer wieder gerne hin fahren

8/10
Excellent
Dr. Danilo, 03 Aug 2022
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Alles sehr gut, ich werde mich nicht mit den vielen Vorzügen dieses schönen Hotels aufhalten. Nur zwei Hinweise: Check-out um 10:00 Uhr ist sehr sehr früh, zu früh. Ein Hotel dieses Niveaus sollte in der Lage sein, mindestens 12:00 Uhr anzubieten. Und eine Flasche Wasser für 6,20 € zu verlangen, wenn die tatsächlichen Kosten für Sie etwa 75 Cent betragen, ist etwas übertrieben.

10/10
Exceptional
Helle, 23 Jul 2022
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Kommer gerne igen

Et super lækkert hotel, med venligt og imødekommende personale. God beliggenhed. Et forslag kunne være en lille kaffemaskine på værelset, men ellers intet at udsætte 👍💪

10/10
Exceptional
ALEXANDRU LIVIU, 04 Mar 2022
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Die Hauptspeisseportionen hervorragend aber zu klein

10/10
Exceptional
Magnus, 27 Feb 2022
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Bra hotell

Ett bra hotell med bra mat. Takpoolen ett stort plus.

6/10
Fair
Pauli, 10 Aug 2021
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Under renovation

The Hotel was Under renovation and Quite a lot of noise, but still very good service. The cleaning lady was fantastic in Room 92

8/10
Excellent
Robert, 19 Sep 2020
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super Hotel

Schönes Hotel mit Gratisparkplatz und tollem Indoorpool, Sauna, Wellness, Ruheraum etc. Frühstücks- u. Abendbuffet (bzw. Abends Menüwahl) hervorragend. Wir hatten eine Suite, war groß uns tirolerisch eingerichtet. Bad, WC getrennt. Lift vorhanden. Personal sehr nett.

8/10
Excellent
Verified traveler, 31 Jul 2020
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Wir hatten das Zimmer Berglust, was sehr zu empfehlen ist. Ein großes, renoviertes Zimmer. Das Essen war sehr gut und die Angestellten sehr freundlich

10/10
Exceptional
Sven-Erik, 10 Feb 2020
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Best hotel in town?

Great location, close to ski lift and ski bus. Excellent service of friendly staff. Nice restaurant with good food, both traditional austrian and international. Lovely breakfast buffet. The spa is among the best.

8/10
Excellent
Verified traveler, 09 Feb 2020
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Hhhhhhhhhvvggggggggggggggggggggggdjdjdjdhxheuhxhdhxbhshshhsby

10/10
Exceptional
Verified traveler, 22 Jan 2020
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Die Unterkunft ist sehr groß und man hat überall viel Platz.

6/10
Fair
Armin, 17 Dec 2019
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„ Kleine“ Doppelzimmer schlecht, alt u. verwohnt.

Kleine Doppelzimmer sehr alt und verwohnt. Bad alt und sehr klein. Heizung ohne Thermostat und Zimmer kalt. Bett durchgelegen. Essen und Frühstück ist sehr, sehr gut und Wellnessbereich ist sehr schön.

6/10
Fair
Verified traveler, 28 Sep 2019
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Maten ej bra

Rummet var OK, vi bodde i nyare del över gatan. Spa var OK. Frukostmatsalen stank matos, var tvungen byta kläder efter varje frukost, vidrigt!! Vi hade halvpension, mkt dålig förrätt och huvudrätt, det var ett flertal bussresor på hotellet och man brydde sig ej om kvaliteten på maten, riktigt dåligt Kan ej rekommendera detta hotell!!

10/10
Exceptional
Juerg, 02 Sep 2019
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Feines Hotel mit Charme

Sehr schönes und freundliches Hotel mit einer sehr guten Küche und sehr sauberen und schönen Zimmer. Optimale Ausgangslage um die Umgebung zu erkunden.

10/10
Exceptional
Verified traveler, 11 Aug 2019
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Zeer vriendelijk personeel. Uitstekend ontbijt en een zeer goed en verzorgde warme maaltijd

6/10
Fair
Sven-Erik, 19 Mar 2019
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Ris och ros.

Trevligt och välbeläget hotell på huvudgatan. Bra frukost- och lite mindre bra middagsbuffé. Ouppmärksam service vid ett tillfälle vid middagen. Servitören luktade dessutom ordentligt av armsvett. Pjäxtorken i skidrummet verkar inte fungera, är gammaldags och har passerat bäst-före-datum. Ingen värme noterad i pjäxorna vare sig på kvällen eller morgonen. Duschhandukar alltför små och söndertvättade utan ett uns av mjukhet. Som att torka sig med ett sandpapper. I övrigt inget att klaga på. Trevlig personal i receptionen.

8/10
Excellent
Verified traveler, 06 Mar 2019
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Sehr zentrale Lage, alles vorhanden was man sich in einem Skiurlaub wünscht. Sehr gutes Essen, Wellnessbereich und Fitnessraum. Parkplatz am Hotel und Skibus vor der Tür. Für mich waren die Gäste leider etwas zu international.

8/10
Excellent
Verified traveler, 03 Mar 2019
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Das Hotel war sauber, das Personal sehr freundlich und hilfsbereit. Das Speisenangebot war üppig und lecker. 2 kleine Kritikpunkte: - Die Apres-Ski Tenne im Haus, Betrieb bis 00:00 Uhr - Die Lunch-Pakete, krümeliges Brot und nicht einmal Butter, nur 2 Scheiben Belag fertig

10/10
Exceptional
Magnus, 28 Feb 2019
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Vecka 8 - 2019

Mycket bra mat och trevlig personal.

8/10
Excellent
Verified traveler, 24 Feb 2019
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Sehr schönes Hotel im Zentrum von Mayrhofen. Die Küche ist erstklassig. Der Wellnessbereich und das Schwimmbad gehören zu dem Besten, was ich bisher in Hotels erlebt habe. Negativ: das Bad unseres Zimmers war uralt. Die Badewanne war unter die Dachschräge gebaut, so dass man nicht duschen konnte ohne sich den Kopf anzustoßen. Es war nicht einmal einen Duschvorhang vorhanden. Das WLAN war oft überfordert - ein Umstand, der in Hotels leider fast üblich ist.

8/10
Excellent
Verified traveler, 21 Feb 2019
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een aangenaam hotel met lekker eten en vriendelijk personeel

8/10
Excellent
Verified traveler, 11 Feb 2019
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Die Lage des Hotels war sehr gut. Das Hotel selber war gut. Das Essen war sehr gut. Beim Salatbüffet hätte ich mir eine wechselnde und größere Auswahl gewünscht.

10/10
Exceptional
Helga, 29 Jan 2019
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Das Hotel hat eine sehr zentrale Lage zu Skilift, Apres Ski. Wir haben uns auch nur für die eine Nacht sehr wohl gefühlt. Die Küche war hervorragend und der Service sehr freundlich.

10/10
Exceptional
Marco, 20 Jan 2019
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Einfach gut

Super Hotel mit allem was man für einen gelungen Skiurlaub braucht. Der Wellnessbereich ist teilweise etwas in die Jahre gekommen bietet aber alles und es wird auch Tee, Wasser, Obst und Nüsse angeboten. Das Essen und das Frühstücksbüffet ist richtig gut. Auch die Qualität der Zutaten klasse.

10/10
Exceptional
Verified traveler, 11 Jan 2019
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A truly fantastic hotel, great service, very clean and right in the centre of town. We've stayed there for 3 nights and loved our experience, we will be back for sure next winter.

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