Hotel Montera Madrid, Curio Collection By Hilton

9.6

Exceptional

116 Guest reviews

9.6

Exceptional

116 Verified Reviews

Read all reviews

Cleanliness9.6/10

Service9.6/10

Comfort9.4/10

Condition9.6/10

Amenities9.4/10

Wonderful experience. Beautiful hotel, comfortable rooms, great staff. The location was very convenient for walking and public transportation.

Great place to stay at, in the heart of gran via everything is a walking distance.

Excellent location! Loved the place, great food and amazing stuff

Lovely staff, lovely and warm hotel. Special regards to Vangelis, who was exceptional, helped us beyond his job description.

Lovely staff, lovely and warm hotel. Special regards to Vangelis, who was exceptional, helped us beyond his job description.

Great hotel in the center of Madrid, very centric, however very crowded. The hotel and staff were fantastic!

Excellent stay!

Fantastic location - very central: off Gran via. Chic decor. Comfortable, spacious and well appointed suites. Outstanding service. A wonderful experience for the family.

This is a nice property but we didn’t feel the housekeeping standard was anywhere near 5*. Most days during our stay we had to phone reception to have the coffee, milk, etc replenished and on another day we had no towels. Small things but shouldn’t be happening at a 5*. If we stayed again we’d try to get a larger room (we didn’t pick a low category but ours was very small for 2 adults), I’d also want to avail of the beautiful views from the higher floors. Overall a good property but there may be better for the price in Madrid.

Centrally located, walking distance to shops and restaurants and points of interest The hotel room was beautiful, breakfast at the restaurant was delicious with made to order items and buffet choices. Parking is separate in a public parking for a separate charge. We were very satisfied with our stay.

The hotel was magnificent and magical. The view was spectacular and you right in the middle of everything Madrid. Shops and restaurants are right outside the door, plus the hotel roof top was equally lovely. From the very moment we arrived, the concierge staff Esther as well all the staff was friendly, polite, helpful and thoughtful even leaving us a check out note which was a special touch. I highly recommend this hotel to anyone visiting Madrid.

Excelente hotel con un staff sensasional ! Muchas gracias a Santiago (Bellman) por su especiales atenciones

Everything was excellent except one. Light in toilet turn offs in 2 minutes. Hard to turn them on . They are movement sensitive but doesn’t work

Great hotel, beautiful decor. The staff was very friendly and well educated, perfect service on their behalf. The facilities were beautiful, the restaurant was really good and it had a great rooftop with lovely views of Madrid. Definitely would stay there the next time we visit Madrid.

Excelent

A very convenient location for our quick stop in the city between traveling.

Friendly staff, great location

Very nice, great rooftop

Great service, high quality property and beautiful room with high ceilings. The terrace was not really what we expected (you had to go out through the bathroom and there wasn’t room to sit on it) but the rooftop wading pool was very nice and uncrowded (granted we went at 7:30 PM and it closed at 8 PM) but we had it to ourselves and the views were wonderful.

Was one of the best hotel experiences ever. I highly recommend staying at this property

Fantastic 3 night stay. Hotel was great, staff very helpful and welcoming and the breakfasts were amazing. Would definitely recommend.

Everything you’d ever want and more! Perfection at its very best!

Beautiful property in the heart of Madrid

This hotel is right in the city center and fairly busy shopping area of Madrid. It’s very easy to find tours, shopping and places to eat right outside the hotel. Although it’s in a busy area, the hotel is quiet once in your room. The hotel also has an amazing roof top bar and pool. It’s a great spot to have a home base in Madrid if you’re seeking to stay in a convenient area close to most major attractions.

What a beautiful hotel. This hotel is located in a very central location. There are plenty of walkable restaurants, shopping and entertainment nearby. The beds are extremely comfortable, the shower is large with amazing water pressure. They provide a hairdryer and a clothing steamer. The staff members were so friendly and accommodating. I love the rooftop bar, great cocktails and beautiful sunset views I would definitely stay here again! I truly loved this hotel.

The shower room was the highlight of our stay! The water pressure was amazing. The bed was super comfortable with amazing pillows. The room was small but we made due with our 4 bags for 2 people. We would definitely stay there again!

A beautiful hotel with faultless service, excellent dining and a perfect location. When my husband and I return to Madrid again, we will be staying here.

O

Beautiful property and rooms, but sveltenti service. Very convenient location close to everything but just around the hotel quite dirty and noisy through the night

Perfect!

10/10 Experience

Amazing experience. Excellent staff and service. Kind and considerate staff from front desk, doormen, and restaurant. Rooms were spacious and clean. Loved my stay and would happily return.

Hilton’s Curio Collection, Hotel Montera located in Madrid was exceptional. The hotel’s ambience, amenities, and staff met every expectation. The slight inconvenience of walking to the taxi stop from the hotel’s entrance did not interfere with the overall experience, which included the best of hotel mattresses and elegant quiet rooms with extraordinary cuisine located on site. I highly recommend this property.

Staff was absolutely fabulous.

Excellent location, friendly staff, amazing room and good breakfast! One of the best hotels we visited. Also child friendly. Highly recommended to everyone

Staff and Location was excellent, including Reception, Concierge, Bellboys...etc. What I did not like was the House Keeping, extremely clumsy, never vacuumed the floor, never wiped the coffee table, nor the cupboards, never washed the cups, glasses...etc.

Gorgeous property with wonderful staff

Staff checked us in early, the room was spotless and the welcome drink was wonderful to enjoy on the rooftop at the bar. The rooms are extremely quiet for being so close to a major city area. Property felt very safe and secure. I would definitely recommend.

Excellent location and excellent staff

Great property in an incredibly convenient location. While small , the property is up to date ,has great rooms and excellent staff. We had a small issue but they were very fast to correct it and take care of me and my wife. I would absolutely recommend it for anyone staying in Madrid.

Loved loved loved this charming boutique hotel. It’s super stylish, very well maintained and so much attention to detail. The team was very welcoming, warm and absolutely loved it.

Good and nice room, the only thing was a weird odor inside....

Amazing

Amazing stay hotel so nice . Staff were so good . Location was perfect. Madrid is a great city for a long weekend .

Nice hotel

Beautiful room - SOOO convenient - right off Grand Via so easy to get to everything.

Hotel Montera Madrid was excellent !!

The people that work there are fantastic! It is obvious they want you to enjoy your visit & help in every way to make that happen! A delightful experience!

We absolutely loved this hotel. Our room was ready right away, which was great because of the time difference and we were tired and wanted to sleep. The staff was super friendly and kind. The only thing to note, is that the cars don’t reach the hotel, it’s on a pedestrian only street. But it wasn’t too bad, just rolled our luggage for about 1/2 a block. Angel, the bellman was extremely helpful, he went the extra mile to help us with the luggage when it was time to go, since the car couldn’t make it all the way to the property. The restaurant and roof top bar were also fantastic.

The hotel overall is very nice. The location & rooms and service of them are perfect I try it two times the last month. They upgrade my room as a gift ( loyalty)😍

Wonderful staff, completely renovated hotel with gorgeous decor and design. Everyone is friendly and ready to help at any time! Will definitely stay next time I'm in Madrid!

amazing staff

This Botique hotel is more than what the pictures show. You need to be there to experience it. The customer service exceeds all the levels of excellence. A big thank you to all the staff from bellmen, concierge, front desk, and restarurant.

Most of the rooms in this property are small so I paid for the King Esperanza Plus Room. The second night the toilet flush stopped working and they moved us to a smaller room. Um, why am I paying for the rate for the King Esperanza Plus Room and receiving a smaller room instead? In addition, the water stopp3d working for a few hours on one of the afternoons as well, and on another afternoon there was a lpud alarm bell throughout the hotel. The hotel is also not soundproofed adequately and walls are thin so you can hear what is going on in the hallways as well as outside in the plaza.