Wonderful
235 Guest reviews
Paseo de los Cocoteros, Nuevo Vallarta, Mexico, United Mexican States. See map
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When you stay at Hotel Mio Riviera Nayarit Unique & Different- Adults Only. in Nuevo Vallarta, you'll be in a shopping district, within a 5-minute drive of Bay of Banderas and Nuevo Vallarta Beach. This hotel is 9.2 mi (14.7 km) from Cruise Ship Terminal and 12 mi (19.4 km) from Malecon. Make yourself at home in one of the 138 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Minimum guest age is 18
Caters to adults only
LGBTQ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Spanish
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities
Elevator
Coffee/tea in common areas
Breakfast available (surcharge)
24-hour front desk
Meeting rooms
Wheelchair accessible path of travel
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 1
24-hour business center
Number of outdoor pools - 3
Free self parking
Rooftop terrace
Number of bars/lounges - 1
Number of swim-up bars - 1
Pool sun loungers
Nature reserve
Off-street parking
Wheelchair accessible (may have limitations)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Food and water bowls
Well-lit path to entrance
Pool hoist on site
Team work will be better
Everyone of the staff was good and helpful, BUT one of the night guys at front desk, we didn't have the 4 towels for the 4 people in the room I asked him for the other two, he totally ignored. The restaurant food wasn't good, the servers need more training.
Very nice new property. Only issue is you can hear everything/everyone in the halls while you are in your room. You hear the flushing of toilets and running showers from other rooms.
Beautiful place , and its quiet.
Great location convenient to all
There’s some rooms with a window with no shade sunlight will come in the morning and point toward the beds
Great place. However there were times that people were partying till the wee hours on the morning which made sleep a little disrupted. Every now and then there was a sewage type smell coming from the sink. Everything else was great. I recommend this place. There is a building being constructed on the other side of the building from where our suite was, so we felt lucky to not have to face it. Pools and hot tub were great. Food was good but a little pricey compared to other parts of Puerto Vallarta. Could use a little more selection. Drinks were good, but a little on the pricey side as well comparatively. But we enjoyed our stay.
Hotel Mío was in a safe and walkable area. Our initial room was noisy due to the gym being above us and upon informing the front desk, Daniel the manager moved and upgraded us to a room with a panoramic view. The bell boy, Ricardo was very attentive at all times and Andres our waiter during breakfast was amazing! Thank you Hotel Mio. We would definitely come back.
Loved my stay! Overall the room was beautiful, it did have a smell coming from their sink that was obviously designed by a amn haha cause theres no space for toiletries. But the hotel staff took care of the smell sonehow. I did get injured on my second day in Mexico at the hotel pool deck, i was walking to the daybed and slipped and hurt my back and cut my left toe pretty bad which resulted in me being super limited to any activities i had planned while in Mexico so that really sucked. But the hotel staff helped bandage it up a couple times. I will definitely be going back. Oh the hotel food was honestly just meh.and very limited in my opinion.
This property has great marketing but when you visit it’s a different story. The food and service was atrocious. I would never stay here again nor would I ever recommend it to my friends/ family. Very underwhelming experience.
One of the controllable parts of guest experience is the customer service. While staying there, I had a poor experience at the restaurant/rooftop dining area and bar. I had a friend join me for dinner, and we went for one drink. Ramon was my server ( greeting me, took my order, delivered my order and brought me my bill). It was 140mx and I gave Ramon 200mx and told him I didn't need change. He was a good server. When leaving towards elevator, I heard a woman screaming 'Miss!! Miss!! You didn't pay!!!' . She was running and yelling though restaurant at me. I was shocked and told her I had already paid Ramon. Her name tag said Josselin. I was upset and embarrassed and told her I didn't appreciate being called a thief. She said it was a mistake but did not apologize. I suggested she ask the server first before chasing a customer and yelling for all to hear, and left. I still had two days of a 5 day stay left, and told both front reception how upsetting it was, as well as the day manager the next morning. I was never followed up with at all. Customer service is completely within Mio's ability to impact, and I left disappointed.
I have been coming to nuevo vallarta for 25 years and have stayed in most properties near the beach. And in this time, i have never ever received worst customer service in my life. The management are rude, aggressive and unwilling to answer questions. We checked out early 20 mins after being berrated by the desk manager infront of other clients. They refused to refund our money stating that it their policy to not issue refunds. Ridiculous treatment.
This new property recently opened so obviously it is in excellent shape. The rooms are a great size with comfortable beds and pillows. The staff are very friendly and always willing to help. The rooftop pools are amazing with incredible views. There is the main pool, a smaller pool and a hot tub. I'll definitely be coming back to stay here!
Good location, friendly employees and excellent front desk people 😁👍 Thank you!
Pool was beautiful
Amazing brand new hotel. We picked this hotel because it is adults only. Only downfall is that it is dog friendly....and the dog in the room across from ours barked all day and night.
Was just what we needed. Great staff
awesome place
There is 2 hotel mios so be careful your booking the correct one. As we did not. Next door is construction so it’s kind of loud if you’re looking to relax. The food is okay, the service is kind of slow. But for how cheap it is to stay it’s worth the value.
The view
Loved the staff and the rooftop pools.
Construction aide just beside
The hotel is really nice and the service is excellent, however there’s a big construction just beside the hotel and is extremely loud that you can’t relax in the pool or in your room from 7am to 6pm every single day. One of the night we stayed, the construction crew was working till 9pm, hammering and making a lot of noise till the point we had to ask for a se one change of room. The staff is very friendly and they helped us with these issues. The service of the staff at the rooftop is excellent.
Service rooms are great Omar at bar is great bartender
Rooms were cleaned better 9 am and 5 pm. Sometimes not at all. Elevators need to be cleaned, not much for food choice and expensive for quality. For a newer hotel starting to get very rundown. Not enough maintenance.
Nice clean room and great rooftop pool. Mostly friendly staff but some not able to speak English. Unfortunately the location is too far from everything and has unpleasant odor throughout the hotel. Rental car needed for this area.
Great location, comfortable rooms, amazing staff
Another lovely stay. Can’t say enough good things about this hotel. It’s our favourite hotel in the area. Easy to walk to beach, restaurants and bars.
Love this brand new Hotel Mio in Nuevo Vallarta. It's brand new and you get the great Mio experience with friendly staff with great drinks and music! A great property with walkable dining options. Quiet and safe with lots of parking. I'll be back!
Staff is representative of all Mexican citizens. Polite, super friendly and accommodating!
This was the perfect getaway for us. Spent 2 weeks at the Mio. The rooms were clean and modern with decent house keeping. They have purified ice and water machines on every floor so you can keep your bottle topped up. Free secure parking, very friendly and helpful staff. Initially, we had the room 347 right under the gym, some users got there very early in the morning and was very loud banging from dropping dumbbells or stacks, the front desk promptly moved us to a better room. I would recommend they delay the gym opening until 8am for the sake of the guests below. The gym is nice and air conditioned btw. The roof top pool is amazing, plenty of room to get a good spot in the morning. We opted for the breakfast which usually was a very good buffet but a few days were a-la-cart. Not as many options but still excellent. To get to the beach you do have to walk a block or so down to public access but that is ok, a walk will do you good. short walk to the mall and Starbucks at Paradise Village. A few good restaurants next door. Overall, for the good price, it is excellent value and experience.
A find! Clean, with helpful staff, a lovely rooftop pool and lounge area, and a great buffet breakfast -- all for a reasonable price. Great surrounding area, safe, walkable.
Service was not great at pool and restaurant
Inconvenient to the beach and the beach was pretty dirty
Great hotel! Staff was super friendly and helpful specially Ramon. Enjoyed the pool and hot tub a lot. Only would recommend more maintenance on the pool. Few days main pool was a little dirty. Breakfast was super!
Amazing stay
Amazing place to stay. Roof top pools and hot tubs are fantastic along with the resturant. Beach access is a little ways away. The views from the balcony and roof top are so grand!
Newness, Hotel is only 8 months old. Excellent roof top pools and hot tubs. Ocean beach is a 15 minute walk. A shopping mall is a 15 minute walk. Excellent restaurants close by.
The hotel is very clean and quiet. The room was clean and comfortable. I particularly enjoyed the shower area.
Nice and clean place. Very quiet I will comeback
Service and food were great
Overall, a very nice stay with rooftop pool providing nice bay view.
I like the place but it’s too far from the beach
Really, the major issue to the space is the location and the utter lack of restaurants nearby. To get anywhere worth being at, you will need to take a cab or Uber. The staff is kind, knowledgeable and helpful. The rooms clean and mostly functional. There is no coffee maker in the room so coffee must be gotten from outside the restaurant where they don't supply lids so you can't take it to go.
Lovely but disappointing
My room was described as "tropical deluxe" but it faced a massive active construction site. Very noisy and viewless. The hotel was not busy and there were plenty of rooms available overlooking something else but only if I paid an upgrade fee. Not impressed.
Enjoyed the location and the Hotel was great !
Great Hotel and excellent location
This was our 3rd stay at Mio in Nuevo. We really enjoyed the area for access to restaurants, the beach and walking. Room is very spacious and clean. The view from the rooftop is beautiful.
Great place to stay ! Very safe and friendly area with restaurant's near .
Breakfast is very sub par.
Angel was an angel. He gave me very good service and even took me to the airport when I lost my Uber.
The property was lovely, but the staff is what really made the stay wonderful.
Distance to other venues
Roof Top Fun in the Sun
We really enjoyed and appreciated our stay for the adult only fact. However adult only hotel should be more lenient with the roof top hours. The rooftop is a nice tranquil feature with pools and hot tubs a bar etc. They say if you got it flaunt it.
Great little Hotel. Nice staff, nice pool on roof with food and drink !
Nice hotel, bed was awful built on what looked like a wooden box frame and made a crashing sound each time you moved in it. Room was otherwise nice and very clean. Be aware construction is happening close by so be sure to ask for room facing away from it. I was facing it about the noise didn’t bother me. Rooftop pool was nice, good staff. Pools are ok, shallow. 2 jacuzzi’s. Gym is good.
We had an excellent stay at the Mio. The hotel is quite new and in great shape. There are lots of awesome food options nearby and beach access is a short walk. The breakfast on site was great and well worth the additional cost. Service from all the staff was great but I’d make special mention of Victor the Bellman - he was super helpful in providing local recommendations, was very friendly, and took every opportunity to make our days extra awesome! Thanks to Victor and all the staff
The room was very spacious, clean. Rooftop pools were heated, hot tubs were nicely heated and in working condition, gym was nice with adequate equipment. The staffs were very friendly and helpful. Breakfasts were excellent.
Super friendly staff, clean property, and great price.
Staff was excellent , helpful and friendly. Very happy our room was on the north side of the building. Large construction site on the south side. Bad smell coming from the toilet area that staff tried to address in various ways. Pool area is beautiful , restaurant is expensive and from what we tried not very good.
Highly recommended!
We enjoyed our stay at the hotel. Staff do a lot to make you stay great. The place is brand new and the staff just need some training on housekeeping as you can tell they are hard workers. Great food both breakfast and room service.
I enjoyed the property that the rooftop cooling hot tub and restaurant is really cool with great views. Everybody is laid back and helpful that the hotel
Property was clean and had nice amenities. Restaurant has a very limited menu but the food is good.
It's a great property. It's a little bit off the beaten path. Ubers are pretty cheap from here. If you have done an all inclusive and are ready to step out a little bit into more of a real Mexico vibe without having to worry about safety concerns and the hustle of PV this is probably your place.
Roof top pool!!
This is a fantastic property. I will stay again. This is our second stay here, and the second time we were promised a bottle of wine that we did not receive. And on the second visit, we told them we didn’t get our first one and they promised to get us one this time. We did not receive it.
It was really nice that it is only 6 months open. We were right below the motors that heat up the pools, so we had a loud first night. The staff was nice, but in the pool we waited a long time to receive the food we ordered, especially at night.
Great choice for a stay in a beautiful area
A very comfortable and accommodating hotel.The place is new and spotless. The staff, in every department are friendly, helpful and very efficient.Only drawback is there is only one access to the beach around 20 to 25 minutes away. Not the hotel's fault but maybe the Nayarit government could reach some agreement with any one of the local resorts to provide public access
location, size if bedroom and staff
We enjoyed the location and the staff were very friendly. The only downside was that we like to sleep with the window open and the road noise is too loud for that.
Great new hotel. We switched/ upgraded our room upon arrival to avoid constructions nice. Beautiful and serene amneties. Food was really good as well. No complains. Would definitely come back
Great place for me little weekend getaway as a solo traveller! Loves the rooftop pools and gym and the staff was very friendly. I wasn’t a huge fan of the evening DJ, it was only two hours and yes added a fun vibe, but at the time I was there, there were just a few of us at the pool trying to enjoy the peace and quiet reading- so it felt out of place. I did find the noise transfer from the hallways quite disruptive, but kind of expected with large mainly tiled spaces. Luckily other guests were generally respectful. The food wasn’t spectacular but not disappointing there were two great restaurants right next door too. Bed was so comfy and room was large and spacious Overall, I’d recommend and would return!
Really impressed with this hotel. Staff were amazing, very attentive and helpful. Remembered every detail. Super clean hotel and room. Very comfortable bed. Large shower. Great roof top pools and an actual hot tub. Very quiet area - picks up on the weekend but certainly not a party place. Little fridge in room, no microwaves or coffee maker. Coffee is very good from a machine in the lobby available from 7-11 am. Water dispenser to fill up your bottles. Food and drinks good and reasonably priced. Not amazing food but good. Unfortunately, there is construction right near the hotel so you listen to that all day on roof top - not the fault of the hotel. Also tropical “view” is a view of the construction site - again - no fault of hotel. Despite this - I would stay here again! Thank you for an amazing stay.
Excellent hotel.
The music from the roof top bar was so loud that I could hear it from the 6th floor room.
Modern, clean, professional and inviting
The facility is newer, clean, standard size North American room, with a large shower, and amenities. The bed is firm and extremely comfortable. The rooftop is quite nice, new, clean and with good views. The young professional, welcoming, and helpful staff make this hotel. Santiago and Daniel were particularly helpful and listening to my poor Spanish while they spoke perfect English.
Super friendly staff esp Viktor. They have an ice machine but no ice buckets. They list an mini bar that should be mini fridge.
You will need a car for this exeptional hotel.
You need a car to get around. It is close to LaJoya Hospital. Very confortable stay. I had a bit of an issue with the ac as I couldn't set it. The bellman came and set it. I think I actually had heat as it is very cold in the am. Super comfortable king size bed. There is construction on one side but it i didn't hear it. I would rate this as a 4.5 star hotel. They could benefit from a concerige.
We loved our stay at Hotel Mio! Food was excellent, service outstanding, everything was terrific!!
This is an excellent hotel. The room was squeaky clean, had marvelous views and great amenities including a Rooftop Garden with restaurant, several jacuzzis and swimming pools, etc. The staff and service were exceptional. We will definitely stay again. Thanks so much for everything!
Nice room, quiet and comfortable. The rooftop pools and bar is a fun place to spend the day.
Hotel moderno, limpio , personal muy amable todo el tiempo.
This is a newer hotel with very friendly staff
Loved the rooftop pools and hot tubs
Beautiful new property. Pool area is magnificent as well as the staff. This place is a little gem.
Several small pools and jacuzies on roof top
N
Very good. Clean new hotel with excellent friendly service
Room and property were nice and clean. Room service isn't 24 hours as advertised. Staff were friendly. Overall, a great experience and would stay here again.
Very nice hotel staff was very friendly and helpful overall great place to stay again
The staff were helpful and friendly! The breakfast buffet was just beautiful, and delicious! The rooms were clean and comfortable!
Amazing hotel.5 star pool.Restaurant not great limited selection and small portions for the price.Love the hotel will be back
Clean and survived a 6.2 earthquake. Staff very helpful and friendly.
Awesome would come back soon
Excellent brand new and very clean!
We loved it and will most probably be back very soon.
The place is brand new, clean and fancy
I loved this property. The staff is second to none. The pool area is great. They are very attentive and friendly. We will definitely return.
Great Rooftop - Simply elegant rooms
Hotel is new and modern. The rooftop area is by far the best feature. Great poolside service and food was amazing. I was in a deluxe tropical room but it was like a standard hotel room that has a balcony overlooking the river. The layout of the room is very open - the bathroom sink and shower are in the same area as the bed which makes for limited privacy if you are travelling with someone else. Overall a great property, great value, I will be back and would recommend to others!
Clean and modern with friendly staff.
Friendly and helpful hotel team
Found the hotel to be very clean and safe. But two of the staff members were not very helpful. I met a friend and the staff made the whole situation uncomfortable. Treated her like she was coming to perform a service when she had just visited me to go grab a drink. And another ignored my order. I had to wait almost an hour only to leave the hotel to get something to eat since I was starving. Other than that my stay was fine.
Excellent hotel. 10 minutes walk to a public beach. Amazing rooftop pool and nice breakfast.
Excellente en todo
New hotel roof top restaurant and pool area amazing. Large resorts block access to the beach. Not cool. Streets are amazing treed bike paths in centre between both lanes. Locals have lost access to their beaches thanks to mega resorts.
An absolutely lovely place to say. We’re looking forward to a return trip
Hotel Mio Riviera Nayarit Unique & Different- Adults Only. | Hotel in Nuevo Vallarta | Travala.com
Great service