You need to know

• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash

Minimal age

15

Optional fees

• Fee for continental breakfast: approximately MXN 120 for adults and MXN 100 for children
• Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 5)
• Airport shuttle fee per child: MXN 100 (one-way), (from 12 to 13 years old)
• Early check-in fee: MXN 50 (subject to availability)
• Late check-out fee: MXN 250 (subject to availability)
• Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Spanish