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Hotel Description
Located in Palma de Mallorca, Hotel Metropolitan Playa is within a 10-minute drive of El Arenal Beach and Parc de la Mar. This hotel is 7.7 mi (12.4 km) from Basilica of St. Francis and 8.5 mi (13.7 km) from Cathedral of Santa Maria of Palma. Stay in one of 110 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Hotel policies
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 6
Pet max weight (per pet) in lb is 13
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Pets cannot be left unattended
Cleaning and safety practices
- Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
You need to know
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Minimal age
Optional fees
- Fee for buffet breakfast: approximately EUR 10 per person
- In-room safe fee: EUR 15 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
German
English
French
Spanish
Catalan
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Transportation services
Accessible facilities
Other
Elevator
Concierge services
Hiking/biking trails nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Library
Children's pool
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Mountain biking nearby
Meeting rooms
Pool umbrellas
Area shuttle (surcharge)
Number of restaurants - 1
Number of outdoor pools - 1
Outdoor tennis courts - 3
Snack bar/deli
Bicycle rentals on site
Number of bars/lounges - 1
Number of poolside bars - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Free parking nearby
Terrace
Newspapers in lobby (surcharge)
Vending machine
Street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Hotel reviews
TravellerTraveller3 stars hotel! The staff was amazing and the room was pretty clean but the property conditions could be much better. A lot of young people stay here so it can be a bit noisy but in general everything was fine. The breakfast was a plus with delicious food.
TravellerGreat location to the beach and restaurants. Hotel is clean, staff friendly and helpful. Additionally, it was great to be able to store luggage and have access to separate shower/changing rooms within the hotel after check out and prior to our flight. The only thing to note, due to the nightlife the area offers, sadly noise levels from larger group bookings disrupted our sleep at times during our stay.
TravellerEasy acces to shops ane beach
TravellerGood value for money
Enjoyed our stay, good value for money. Was disappointed not to be able to use the gym, which was one of the reasons we chose the hotel.
TravellerFrühstückt jeden Morgen das gleiche, Gekochtes Ei Rührei Spiegelei, Bohnen Würstchen. Aber es ist immer was zu finden für die Gäste keinen Anspruch haben. Hotel ist sauber, Zimmer klein in der 5 Etage, Gerüche im Badezimmer nach Kanalisation. Für Ballermann Fans ist das Hotel 👍
TravellerWe waren hier slechts vier nachten eind oktober begin november. Uitstekende ervaring. Geen last van "zuipende en herriemakende" lieden uit Duitsland en Nederland.
Travellerla estancia en general ha sido agradable, el personal del hotel muy amable.
TravellerWir waren mit 7 personen 3 tage für einen kleinen partyurlaub dort ,alles super geklappt . Zimmer waren sehr klein ,aber zweckmässig und sauber,haben ja nur dort geschlafen .frühstück war für das preisleistungsverhältnis gut .strandnah bis zur schinkenstrasse und dem megapark waren es auch ein weg von ca 10 min
TravellerDie beste Unterkunft wenn man an den Ballermann möchte. Schöner Pool zum verweilen tagsüber und sehr nahe am Bierkönig und das zu einem fairen Preis. Im angezeigte Preis bei der Buchung enthielt sogar schon die Kurtaxe. Die Hotelbar bietet alles was das Herz begehrt zu fairen Preisen
TravellerHotel molto bello il personale bravissimi e gentilissimi. Soprattutto nella reception brave persone Il cibo ottimo. Se ci ritornerei a Palma sicuramente andrei lì.
TravellerDie unterkunft war im großen und ganzen Angemessen! Hab für den selben preis deutlich mehr ausstattung in Ibiza bekommen! abends muss man leise sein selbst musik hören im zimmer ist nicht gestattet! Der servicekraft braucht man nicht hinterherlaufen wenn das zimmer abgehakt ist gibt es keine handtücher mehr! Der Pool ist deutlich kleiner als auf den fotos und ab einer bestimmten uhrzeit nicht mehr zugänglich für einen urlaub in spanien ist es leider ziemlich streng deutsch! Die läden sind sehr leicht und direkt zugänglich aber auch um ca. 22 uhr geschlossen wie im rest der gegend. abenda kommt man nicht ins hotel wenn der pförtner nicht an seinem platz ist da muss man immer warten!
TravellerUnfair prices, tiny rooms, poor breakfast
The room was incredibly small, making it quite uncomfortable to move around. To make matters worse, the breakfast offered was basic and monotonous, with the same options repeated daily. The personnel seemed quite unhappy and unresponsive, which added to the overall negative atmosphere. What struck me the most, however, were the exorbitant prices for such subpar accommodations and services. It felt like an unfair trade-off, paying so much for an underwhelming stay. I would strongly advise against choosing this hotel if you're looking for a pleasant and comfortable vacation experience. There are definitely better options available in Mallorca that offer better value for your money.
TravellerSchöne Unterkunft, für einen Kurzaufenthalt optimal. Ca. 7 Gehminuten zum Strand und ca. 10 Gehminuten zur Schinkenstraße.
TravellerOkay
Das Frühstück war okay. Man ist satt geworden. Obst war Solaranlage bis gar nicht vorhanden. Zimmer klein und hellhörig. Für dass das es in Ballermannnähe ist doch ruhig. Es gibt bessere Hotels in der Lage.
TravellerKeine 3 Sterne!
TravellerTrevligt hotell med fräsch standard
Fräsch standard, fint rum om än lite litet, bra städning. Fint poolområde. Trevlig personal. Sängarna är inte jättesköna. Det enda vi saknade var kylskåp på rummet samt aircondition. Vi uppskattade allra mest att hotellet var lugnt. Med lite högre medelålder på gästerna och inte bara stora ungdomsgäng i form av hotellgäster som festar. Nu fick vi sova på nätterna.
TravellerBon accueil, même si le personnel ne parlait pas français. On s’est débrouillée en anglais, par contre, ils parlent parfaitement allemand , très nombreux à l’hôtel. Pas de chaîne française du à un problème d’antenne pendant tout le séjour. Hôtel agréablement situé avec arrêt de bus à proximité ainsi que la plage
TravellerSchöne Unterkunft mit sauberen Zimmern und Balkonen, freundliches Personal und gepflegte Außenanlage. Speisen sind leider nur durchschnitt....ansonsten ein Stern mehr wert.
TravellerEs war alles perfekt
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Unfriendly staff, some were fine however expectation of not getting floor wet while having a pool and jacuzzi at the property is far fetched. Was told check in was 12 but when arrived it was actually 2pm. The did get the room ready by 1 though which was appreciated d breakfast is great