You need to know

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately GTQ 65 for adults and GTQ 65 for children
• Airport shuttle fee: GTQ 468.00 per vehicle (one-way, maximum occupancy 2)
• Nearby parking fee: GTQ 125 per night (2953 ft away)
• Pet fee: GTQ 40 per pet, per day
• Service animals are exempt from fees
• Late check-out fee: GTQ 120 (subject to availability)
• Credit card charges are subject to a surcharge of 6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish