Hotel Los Itzaes by 5th av

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With a stay at Hotel Los Itzaes by 5th av, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.4 mi (0.7 km) from Playacar Beach and 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 16 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts major credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately USD 7 to 10 for adults, and USD 7 to 10 for children
• Airport shuttle fee: USD 130 per vehicle (roundtrip)
• Nearby parking fee: USD 15 per day (16 ft away)
• Pet deposit: USD 100 per stay
• Pet fee: USD 10 per pet, per day
• Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish