Don’t make any mistakes, they will not forgive

Unfortunately I would have liked to stay here but their reservation department was completely unreasonable. I called to fix an error in booking less than 5 mins after the reservation and they did not bother to help. Wasted all that money.

Excellent hotel. Amazing amenities. The location is convenient but at night it can be a bit rough looking

Enjoyable, but more run down than photos suggest

Very cute, trendy hotel but the photos online are a bit misleading as to its condition. There was mold on the wall above the shower/by the ceiling, maybe because there was no bathroom fan. The rooms were clean overall but there were many scuff marks on the walls and chipped paint that could be easily fixed. It was definitely more run down looking than the beautiful photos would suggest. Also, the standard room is much smaller than photos would depict. We asked to be moved to another, slightly larger room due to its condition and were for an extra €45/night. I think it should have been free given the condition of the room. Anyway, lots to like about it as well! Very cute decor, beautiful bathroom (despite the mold) and very convenient location, right next to the metro. I would still recommend this hotel. One more thing to know, is that if you want an extra pillow or blanket, you are not able to do so after 4:30 pm. They say housekeeping is closed after that time. But realistically… surely the one person working at the front desk could access a clean blanket and bring it to the room. But we were told it wasn't possible. Not sure why they wouldn’t have extras on hand? I would rate this hotel a 6 out of 10.

Incredible vibe, lovely rooms, and great service! So convenient for solo travellers & when you will be traveling to/from Gare du Nord or Gare l’est. Highly recommend!

Great room! Great concierge at front desk - available 24 hours

Dempsey and Alisha from the U.K - Our initial reason for booking Hotel Les Deux Gares was purely aesthetic, the photos we viewed online perfectly fit our romantic image of a chic, turn of the century Parisian hotel, and although it more than lived up to that image in the flesh, the biggest impression that wemre left with as we depart is not one of aesthetics but of warm welcome and exemplary customer service. A fantastic hotel, in a great location, staffed by good people. The only problem we encountered during our stay was an issue with shower, which was swiftly rectified.

Walking distance to train stations

The location between Gare du Nord and Gare de l’Est made both train stations walkable for us, which was perfect. The area itself isn’t the most beautiful (areas near train stations rarely are!) and we were mindful to keep our wits about us around the station area. But the hotel itself was very nice. The rooms are small but fine for single travellers, very pretty decorated bathrooms, and comfy beds. The Receptionists were friendly and were happy to tolerate our awful French! There are a few nice coffee shops within walking distance, if you don’t choose the breakfast package.

A unique property which was incredible value for money. Design-led but with character and all the touches of a high level hotel without the price-tag. Friendly staff & a brilliant bistro over the road whose chef worked in a Michelin star restaurant. The area is a bit gritty but also more interesting and away from the tourist hordes. Would highly recommend.

Loved this. Would def stay again. It’s quirky and really well decorated/ furnished - the design details are great. The views (over the station ) are actually really good. Expanse of sky. 👍liked the closeness of the stations.

The property was quirky, which is interesting and thought has been put into it. The bathroom was very clean and the most spacious we have had in Paris (this is not a high bar sadly). The whole hotel is very very dark and eerily quiet (we were staying during the Olympics). Our room was so dark that we had to open the door (during daytime) to locate the light switch as we couldn’t see. The place has an unfortunate Hitchcock vibe - from the staff who don’t acknowledge you (made us wonder if they could see us) and the lift that you fear may have an unfortunate destination at the top. The downstairs area has potential but again was eerily quiet. The snacks in the room are extortionate which one would expect but entirely undesirable. The area is bustling at best; I would never choose it again and I would actively encourage any lone travellers, female travellers and families to avoid if at all possible. It felt unsafe as night fell and we rushed to get back to the dark dark room. It’s such a shame that the location is so poor as there isn’t much they can do about that. I definitely wouldn’t stay again I’m afraid and it’s such a shame that the staff can’t say hello as they are helpful once they looked away from his computer. It has Wes Anderson inspiration so if you are into that I think you may like it. It was clean - and that is a huge plus - the room and toilet were clean and looked after. Would be good for a flying visit next to station.

Will definitely be considering to stay here again when in Paris! It’s a great location in between Gare du nord and l’est. Lovely staff, very polite and friendly - nothing was a trouble. Great size of the room, comfortable bed and great facilities in the bathroom. Loved the colour scheme through out the hotel. Able to leave our bags after checking out and picked up before our on ward travels. Can’t fault this hotel at all. If you want to stay in Paris, definitely book a room here!

Boutique and afforable

Second time staying. This is a joy of a hotel. Beautifully decorated with great attention to detail. Rooms are small but have everything you need (kettle, Nespresso, robes etc) and want (Diptique toiletries). Staff are fantastic. An easy walk from Gare Du Nord and Gare De L’est. the Cafe Les Deux Gare is also fantastic and well worth a visit.

Nice hotel with friendly staffs

The hotel located neat Gare du Nord, about 5 mins walk. Though the room is small, but it is clean and nice. The air conditioning is excellent and works very well, Paris is getting hot, with the air conditioning we had a very good sleep. The staffs are nice and friendly, even the cleaning lady. The check out time is 12noon, which a bit surprise me, as most of the hotel check out time is 11am. Again, thanks for your hospitality ! See you next week 😉

Loved the decor! Great breakfast

Very charming decoration, fantastic bath room, but little space in room and no closet

Wonderful hotel with great decor in very handy location

Good little hotel. Can’t fault anything really. Hence the 5 stars. Good location. Friendly staff. All ok!

I love the ultra deco concept by famous British interior decorator Luke Edward Hall. The experience of my stay there was Nostalgic

Very convenient, easy walking distance to Gare de l'Est & Gare du Nord. Fantastic interior design, well kept & clean. Advise against rooms with balconies = over train station = noise. Rooms are small with lots of up-charge items for sale; less generous than other hotels of same star rating in the area.

Very nice staff

Okay

Loved my stay at Hotel Les Deux Gares! The interiors are fun and quirky and the rooms are a joy to come back to after a day exploring the city. Staff are polite and helpful and always around. Perfect location for the Eurostar and Montmartre neighbourhood. The Diptyque toiletries were a treat! I didn’t get chance to use the gym or sauna but would love to try it next time. Will definitely be revisit on my Parisian trip.

Staff was great

Amazing hotel, lovely staff. V nice breakfast

We stayed for two nights in a superior double room. The size was just right for two people - the bed was comfortable, the room was very clean and quiet, the decor was fun and the addition of diptyque bathroom products was lovely. A number of people have commented on the safety of the area around the hotel. We ate out each night we stayed and felt safe walking back to the hotel after dark, though were sure to stay aware of our surroundings.

Great hotel

Hotel is conveniently located to trains and metro. Room was spacious. Cleaned every day with fresh towels. Did not try the breakfast but a great cafe across from the train station.

A Wes Anderson delight

The Hotel Deux Gares is a fantastic small property walking distance from Gare Du Nord and Gare L’est. it’s has a Wes Anderson style with immaculate rooms curated from bold green walls and pastel blue toilets. The bed is wonderfully comfortable, the rooms are small but perfect and quiet. The staff were warm and welcoming. I can thoroughly recommend. I will be back.

Nice comfortable hotel and staff and great central location but of course central city locations also have the noise and dirt that comes with a central city location

The hotel is great and staff are friendly and helpful. Unfortunately not the best area as it is between the 2 stations.

Unfortunately, would not be staying there on my next trip.

Very nice hotel, really friendly staff. Interesting decor. Very close to two main train stations, lots of good bistros around.

This hotel was ver misrepresented online. The area seemed unsafe. It was just me, a mom, and my young son. . When we first arrived, I asked the receptionist yes, there was another hotel entrance one we entered, seemed like it was in a very sketchy area, and he told me not to worry because they have someone there 24 hours a day which suggested to me that they knew it was not safe. There was a concert DIRECTLY outside our window that sounded like it was INSIDE our room. It was represented as a family friendly hotel online with a friendly staff, accessible snacks and drinks, etc. . We had little to no supplies in our room. No water. We were told we had a full mini fridge and had 2 beers and a coke. I went downstairs and asked reception to buy a water and he argued with me and told me I had a full bar despite my telling him otherwise. I asked if I could buy some water and he angrily said no and go to my room and look again. We felt too unsafe to leave the room. We had an international flight the next day and music was blaring until 11. I asked to move to another room and was told no. At 11, I went down and told them I was checking out and going to another hotel and they refused to refund me and told me I actually owed THEM $5. I said I was not paying anything else and the reception guy tried to lock me in the hotel by locking the main door which they apparently operate after a certain time at night. I insisted he let me out as I had another hotel booked and an Uber outside.

A beautiful renovation ruined by very poor maintenance. Our room had an overwhelming smell of mould, damp and cleaning products. There was visible water damage and bubbling paint work. Fortunately we could open the window to air out the smell. Convenient locations for the stations but not much else. You wouldn't like Paris if you spent your whole time here. The TV has a streaming connection box but it doesn't work and the receptionist didn't even know what I was talking about. Bed was comfortable and everything was clean.

Great looking hotel, too bad for the service

Hotel is conveniently next to Gare du Nord and Gare de l’Est, looks great but staff were not very professional.

A busy location with lost of passers by but a brilliant location for getting around Paris (located between Gare du Nord and Gare du L'est). Rooms are beautiful and very comfortable. Staff were polite and helpful.

Beautifully designed hotel. You feel like you’re in a film set. Close to Canal Saint Martin and the 2 stations of course

The hotel offers everything you need for your stay in Paris, a comfortable, clean place to stay with beautiful decor, polite, cheerful and very helpful staff that make you feel welcome and the hotel is placed a short walk from the two main train stations in Paris making getting about a breeze.

Adorable and quaint. Very clean. Friendly staff. Tiny room but comfortable. In-room tea and coffee delish. Breakfast available but schedule didn't allow us to partake.

Love this place and always come back

Not worth the 'Instagrammable' hype ⏤ save your money, which we wasted (during our honeymoon at that). We were pulled in by the website photos and that Luke Edward Hall designed the rooms, but the reality is far from chic. Quite surprising he'd lend his name to a forgettable hotel. The property is located near two train stations, so there's a lot of transient people and neighborhood bustle. There was minimal staff present and the hotel energy felt a bit off; creepy and quiet. The elevator is teeny tiny and sounds and feels like it's on its way out, so we chose to use the stairs except upon arrival and departure with our luggage. The hallways are extremely narrow with dim lighting. Room quality is poor with marks on the walls, a stale and musty smell and zero soundproofing between rooms. Anytime our neighbor left the room we could hear the door open and shut and when water was turned on we could hear it running. Staying at this hotel was such a bad experience, we booked another hotel (Kimpton St Honoré) within four hours of checking in. Although we paid for five nights and weren't going to get a refund, it wasn't worth trying to 'tough' it out. We mentioned to the front desk how our allergies started bothering us shortly after our arrival and we were told it wasn't the hotel's fault. Interesting given our allergies weren't a problem at any other point during our two-week trip, which included two countries and five hotels. Do not stay at this hotel or in the neighborhood

It was very long before getting my room. Excessive waiting

WARNING - this hotel is unsafe.

This hotel is unsafe. Keys to our room were issued to another guest at 12 midnight and they were allowed to come up to our room and enter it whilst we were in the room asleep. It was terrifying. The front desk gave a watered apology. They said they contacted management about the incident by email but were unable to provide even the full names of the management team. There did not appear to be any procedure with dealing with such an incident, nor an explanation of how a double key could be issued without a back up warning. A hotel should as a base line offer safety and security and should preserve the dignity of its guests - it has failed on all counts. There has been no reply to my emails and an refund has been refused. I am appalled

The hotel itself is fantastic but the location was far from a lot of the things to do in Paris. It was a bit loud at night, but expected for a train station hotel.

Great stay for one night.

Really beautiful aesthetic. The area around it is very dirty but surprisingly in the Indian part of Paris which was great. The staff wasn't clear enough that we had booked a different type of room on the last day and we lost that opportunity. The gym is very beautiful but smelled not great. Same with the room the smell of humidity was not great. Other than that really beautiful hotel.

Very comfortable and clean room, well stocked mini-bar. Despite the proximity of Gare de l'Est - my room had a good view of the platforms - my room was very quiet. Staff were pleasant and helpful. My only criticism is the high price of breakfast (16€).

Brilliant stay

Beautiful hotel, lovely staff, gorgeous comfy room, v nice little extras, fantastic location. Would highly recommend.

Really quirky little room nice decor and friendly staff only five mins walk from station

Very good hotel, not in the best area but very convenient for train station and easy to get to great locations in Paris

Overnight gem

My visit to Les Deux Gares was too short, just overnight, but I'll certainly visit again on my next trip to Paris.