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With a stay at Hotel Kapok Shenzhen Luohu in Shenzhen (Luohu), you'll be within a 5-minute drive of Luohu Port and Dongmen Pedestrian Street. This luxury hotel is 5.3 mi (8.5 km) from Huanggang Border Crossing and 13.6 mi (21.8 km) from Shenzhen Safari Park. Make yourself at home in one of the 166 individually furnished guestrooms, featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while video-game consoles and digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shenzhen? This hotel has 3767 square feet (350 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
No rollaway/extra beds available
Noise-free rooms not guaranteed
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Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets not allowed
Service animals not allowed
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Chinese (Mandarin)
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Concierge services
Conference space
Breakfast available (surcharge)
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Express check-out
Meeting rooms
Wedding services
Express check-in
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 3767
Conference space size (meters) - 350
Snack bar/deli
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Lockers available
Shopping mall on site
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
It’s a great place with a lot of convenience and style.
整體可以
Love the design here, solid with good textures. Self serve laundry room is very convenient and open to every guest for free.
Very clean, quiet. Slightly far from local shops and restaurants.
Pleasant surprise. Hotel room is spacious and clean and with state of the art facilities in the room. Although quiet surroundings, but the nearest train station is right next to the hotel. Five mins walk to the nearest shopping mall and about 15-20mins walk to the old street and Dongmen Pedestrian Str. Highly recommended.
Not worth the price
The bookstore with the cafe as the lobby entrance was really cool. It was what attracted us to the place, along with the good reviews. The location was good near two metro. The room was spacious and comfortable. The hotel staff barely spoke English. The breakfast was below average. The area is quite ugly and all of the construction around there did not help. We should have stayed at the Grand Hyatt next door for the same price.
Location, designb, quality of hotel fittings, restaurant
Overall and affordable hotel with spacious rooms, very comfortable bathrooms and excellent in-room amenities (safe, fridge, big tv, video game options). A decent breakfast with international and local options; however the breakfast staff was not too friendly. The gym is awkwardly placed in a glass room area on the 3rd floor. It needs more free weights, and a full circuit system with more exercise options. Overall, the staff was friendly and willing to help. Downsides: A major gripe is that the hotel has no ATM machine / cash point. The WiFi was very intermittent and lacking in streaming capability and stability. A WiFi upgrade is sorely needed for today’s traveler. There was No 24 hour or late night room service options. For an international hotel with guests arriving from different time zones and late into the evening, there needs to be a 24 hour in-room dining option. In closing, a much more affordable option to Western brands in the same area. With some simple upgrades and a deeper bench of English speaking staff and this hotel would be perfect. Either way I’d gladly stay here again and recommend it to travelers to Shenzhen.
Loved this hotel. Very clean, new, stylish hotel. It was within walking distance of a large mall, and a 5 minute taxi to the train station. The area itself is very
Clean undercarriage
Nice hotel, interesting style and a great room with some nice gimmicks - a gun, talking mirror, decent wine glasses, and perhaps the best fully automatic toilet ever (perhaps worthy of a review itself!). I would describe the décor as modern and slick with a hint of corporate hipster, so the infra-red-fully-automatic-grenade-launching-pump-action-everything-assault rifle that was covertly stashed in a draw was a bit incongruous but a welcome diversion nonetheless. One small fault is that the hotel is lacking an strong international outlook, so communication was not always easy - otherwise the service would be top tier. Hotel is conveniently located in a quieter area but near to the down town hustle and bustle and near a MTR station. Quick turn of the main drag and ample street food can be found.
Exceptional hotel
Great value for short stay. Facilities top condition since it's a new hotel.
One of the best hotel I've ever stayed in Shenzhen
The hotel interior is awesome upon the major refurbishment, many details are user-friendly.
Everything was clean. Great staff. They are always friendly and smiling to you.
Great beautiful new hotel. still working out the bugs as it was only open 1 week but was a beautiful and great location.
冷氣機溫度不能調校,廁所缺乏掛衫地方
理相的選擇
很好的酒店,服務及整潔都可給90分。
it'd be better if you could clean the beds trouughly
酒店職員蔡和英小姐服務水準優越、體貼、關心客人、讚。
酒店整體優越,只是所在位置附近沒有食肆及店舖,最近要到萬象城。
房內有好多蚊
Nice bath room
地點鄰近商場及地鐵站,仍然寧靜舒適, 服務人員十分有禮,房間整潔,整體都十分好。
酒店早餐強差人意
早餐食品沒有選擇,沒有人收拾桌子,服務員服務態度不積極,廚師也是這樣,非常失望。最後一天我倆付了錢也沒有去食了。
用作旅遊深圳最佳選擇的落腳點
整體上是一間不錯的酒店,鄰近有大型商場-萬象城(步行大約5分鐘),酒店右手邊就是地鐵站(鹿丹村C出口) 的入口,用來作深圳旅遊的落腳點是一個不錯的選擇,唯獨是早餐款式較少選擇。
Foi incrível a estada neste hotel num bairro tão bom (Luohu) depois de uma exaustiva viagem. Próximo do hotel encontramos bons restaurantes e um shopping center também cheio de alternativas. O ambiente é calmo e seguro, perto da fronteira com Hong Kong. Ah, tem uma livraria no térreo, próxima à recepção com um barzinho simpático.
前檯及後勤的酒店員工,一直保持微笑有禮貌,亦不過多提問,沒做成煩擾。很舒心
-般
非常好,房間很大,近購物中心。
環境舒適,設計具文青風格
完美
酒店非常漂亮,而且走廊外面有很多沙發及休憩空間,十分欣賞 工作人員十分友善及有禮,工作很有效率
Excellent
Room is spacious and clean. Hotel is close to MTR and shopping mall.
Facilities shown having swimming pool on Expedia but turned out having swimming pool nearby is the fact but that was totally misleading. Claimed to be 5 star hotel but no swimming pool is not acceptable. The 1st room check out was smelly and requested to change but same issue. Will never pick this hotel again
住宿位置一般,早餐有待改善。
Hôtel calme, des mall à quelques minutes à pied avec beaucoup de choix de restauration. Environnement de qualité, en face de Park Lane Manor et des boutiques de luxe. Chambre propre et calme. Réseau parfois lent et pas de choix de restauration dans l'hôtel.
Nice design
非常好
空間大 裝修新 房間整潔
10/10
Wonderfull hotel in center of Shenzen. Close to CC . Breakfast OK ( as in China ) Brand new very comfortable, clean.
房間舒適
酒店外觀和內部裝修遠比想像中好,但浸浴缸泛黃,有头髪,清潔度扣少少分。但房間整體乾淨,冇異味。值得一讚。
非常好的飯店,舒適漂亮,出大門就是地鐵站鹿丹村C出口,離萬象城也很近逛逛吃東西都很方便,以後到深圳還會選擇木棉花
デポジット2重で取られてしまったと投稿ましたが、 そのあと直ぐにスタッフの方が丁寧に迅速に対応して返金手続きしてくれて、言葉が喋れなくても不安なく過ごせました。 ありがとうございます。
非常好。
The morning breakfast is fantastic. The room facilities are very high tech and innovative.
值得推薦
酒店地理位置很好,距離地鐵站步行2分鐘,大型商場萬象城步行5分鐘。酒店裝修新穎,設備高科技,一個遙控幾乎控制整個房間的電器。早餐種類不多,但用料新鮮。
很好的體驗
很好的酒店
近地鐵都幾方便,環境舒適
정말 괜찮은 호텔임.
Good service Good service Good service Good service
Adjacent to MTR line 9, just 2 minutes walk from the hotel to the station! Massive mall within 8 minutes walking distance with lots of restaurant options. Friendly and helpful front desk staff. Room is clean and spacious. Over-all a 5 star rating residence.