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15 Jun 2025
Sunday
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16 Jun 2025
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2 Adults - 0 Child
1 room

Hotel Kaiser in Tirol
9.2

Wonderful

43 Guest reviews

9.2
Wonderful
43 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.2/10
Comfort8.6/10
Condition9.4/10
location8.8/10
Neighborhood8.6/10
Amenities10/10

Dorf 11, Scheffau am Wilden Kaiser, Austria. See map

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
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Hotel Description

Located in Scheffau am Wilden Kaiser, Hotel Kaiser in Tirol is in the mountains, a 4-minute drive from Ellmau Ski Resort and Village and 6 minutes from Bergdoktorhaus. This all-inclusive hotel is 7 mi (11.2 km) from Hexenwasser and 10.2 mi (16.4 km) from Kufstein Fortress. Stay in one of 64 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets allowed

Only dogs and cats are allowed

Check-in from: 2:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night

We have included all charges provided to us by the property.

You need to know
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
Special Instructions
The front desk is open daily from 7:00 AM - 9:30 PM. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Pet fee: EUR 40 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Childcare

Banquet facilities

Transportation services

Accessible facilities

Other

ATM/banking

Gift shops or newsstand

Shopping on site

Fireplace in lobby

Hiking/biking trails nearby

Ski storage

Laundry facilities

Arcade/game room

Garden

Library

Free breakfast

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Free newspapers in lobby

Front desk (limited hours)

Porter/bellhop

Ski-in/ski-out access

Mountain biking nearby

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Billiards or pool table

Number of restaurants - 1

Number of meeting rooms - 1

Tennis on site

Number of indoor pools - 1

Number of outdoor pools - 1

Number of hot tubs - 1

Outdoor tennis courts - 1

Parking (limited spaces)

Bicycle rentals on site

Free self parking

Number of bars/lounges - 1

Free ski shuttle

Ski passes available

Pool sun loungers

Free parking nearby

Terrace

Babysitting or childcare (surcharge)

Children's club (free)

Supervised childcare/activities (free)

Electric car charging station

Banquet hall

Natural pool

Wheelchair-accessible path to elevator

Wheelchair accessible – no

Food and water bowls

Hotel reviews

9.2
Wonderful43 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service9.2/10
Comfort8.6/10
Condition9.4/10
location8.8/10
Neighborhood8.6/10
Amenities10/10
10/10
Exceptional
Mikkel, 01 Aug 2022
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Absolute brilliant!

Everything was excellent! We loved the nature, food, drinks etc. We drive an electrical car and the underground charging worked well.

10/10
Exceptional
Alex, 20 Jan 2020
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Amazing stay

We visited the Kaiser in January 2020 for the ski trip with kids. From the first moment we entered the hotel we were impressed by the interior, ambience and the size of the property. The check in process went very smoothly, we got a nice room, big enough to meet all our needs, it had a balcony and very nice amenities, including a modern bath and a separate toilet room. The room also had a safe deposit box and a small fridge. The beds were big enough with extremely comfortable pillows and blankets. The mattress could have been a little bit more comfy but we were so tired after a day of skiing that it didnt bother us that much. The kids used the kids play room, including a table tennis and pool games. The spa is very modern and in a superb condition. Its not the biggest or the most luxurious you will see but it definitely was a lot above the average. The food at the restaurant was also very very tasty with good variety from vegetables, meats, sweets and drinks. Overall our stay was amazing with plenty of great memories and that’s the only thing you need from your vacation.

10/10
Exceptional
Anett, 11 Oct 2018
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Perfect vacation with the kids, great team, and a family oriented

10/10
Exceptional
Ina, 02 Jul 2017
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Nice hotel and perfect for families

Clean and fresh rooms with a lot of space. Very good buffet. The pool outside is very cold but the one inside is heated and the kids could swim there for ages.

10/10
Exceptional
Verified traveler, 23 Feb 2017
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fantastic ski hotel

Excellent family ski holiday base. Warm welcoming friendly staff. Excellent food and facilities. Absolutely fantastic.

8/10
Excellent
Alexander, 11 Aug 2022
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Bon endroit pour les petits

Hôtel parfait pour les enfants - Kids Club, chèvres et poules, jardin potager, plusieurs aires pour les petits, deux piscines et même un mini spa pour eux - bref, le paradis des petits. L’endroit est remarcable aussi en hiver et à l’été. Cela décharge aussi les parents. Le principal bémol, est la literie - matelas trop mous et déformés. Oreillers à changer aussi (de plumes mais très souples). Côté nourriture, très correcte. Pas trop de choix, mais qualitatif et toujours avec des options « healthy ». Ils font des petits déjeuners et dîners à table et assez consistants. À midi vous aurez un buffet réduit mais complet. Dernier deux choses à savoir: - Si vous changez votre rdv spa avant les 24h il vous sera facturé dans sa totalité sans préavis. Cependant, si eux ils l’annulent… ben, rien. - Comme souvent dans la région, on parle allemand, parfois quelques mots de néerlandais et - un peu - d’anglais. Mais souvent les panneaux ne sont que en allemand (et ne pas en anglais). Conclusion: n’hésitez pas si vous avez des enfants et que vous connaissez un peu les différences entre la France et l’Autriche en matière d’hôtellerie.

8/10
Excellent
Roland, 06 Sep 2020
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Alles super 👍beim Frühstück hätte ich mir bei der Kategorie einen Koch gewünscht der Omelett macht gewünscht. Personal war sehr freundlich, Zimmer sauber

2/10
Poor
Gertrud, 03 Aug 2019
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Stämmer inte överens med information bilder på internet. Ej prisvärd

10/10
Exceptional
Verified traveler, 02 Mar 2019
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Klasse !!!! Super freundlich Essen sehr gut Angebot sehr gut

10/10
Exceptional
Michael, 02 Nov 2018
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Ein tolles Hotel. Frühstück und Abendessen waren sensationell!

8/10
Excellent
tina, 07 Sep 2018
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Tolles Hotel für kinder, super Spielmöglichkeiten innen u außen. Die kidsbetreuung ist super. Das Abendessen ist hervorragend. Sauberkeit im Zimmer war nicht optimal, aber ansonsten ist das Hotel sauber u gepflegt. Wir Könnens nur weiterempfehlen!!!!!

10/10
Exceptional
Simone, 23 Aug 2018
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Vacanza con tutti i confort

Hotel davvero per famiglie: ampia area giochi esterna e interna, cinema, piscina per bambini, possibilità di noleggio bici. Un autobus gratuito permette di raggiungere i laghi più vicini: per i bambini è stupendo il lago di Going. Pasti vari e ben cucinati (cucina tipica). Parlano inglese. Unica pecca (forse solo per noi italiani) è l’orario della cena dalle 18 alle 20 comunque giustificato dalle ore di luce per sfruttare l’area giochi esterna e le visioni di cartoni animati al cinema (ci sono sempre 3 visioni: una verso le 17, poi 19,30 e 21). Tutto ciò che abbiamo richiesto ce lo hanno fornito. Personale molto disponibile e gentile. Molto materiale informativo per i turisti. Per la prima volta posso dire che ritornerei sicuramente qui a fare una vacanza. Ci siamo fermati 4 notti ma avremmo potuto farne il doppio e non ci saremmo annoiati.

10/10
Exceptional
Daniel, 22 Aug 2018
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tolles Essen, tolle Umgebung

tolles Essen, tolle Umgebung

10/10
Exceptional
aurelie, 18 Aug 2018
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Très beau complexe avec de nombreuses activités pour les enfants! Buffet copieux et d’excellente qualité !

8/10
Excellent
Ben, 15 Aug 2018
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Top vakantie.

Kinderen (6 en 11jaar) hadden de tijd van hun leven. Wij een mooie mix van stille goede nachtrust met de ramen open, smaakvol eten, rust en mogelijkheid tot genoeg prikkels qua activiteiten in en rond het hotel.

10/10
Exceptional
Andrea, 25 Aug 2017
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Favoloso

Tutto perfetto . Siamo stati benissimo. Le camere sono ampie e funzionali gli ambienti relax sono stupendi. Cibo ottimo e abbondante. Il personale è molto gentile e affabile.

8/10
Excellent
van Vugt, 08 Aug 2017
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Keurig

Goed hotel, wel wat geluidsoverlast door de aanbouw van het nieuwe gedeelte

10/10
Exceptional
Ina, 24 Jun 2017
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Great family hotel

We stayed five nights with all inclusive. The food was really tasty! High quality and very fresh buffet. The kids loved the indoor pool. It was warm so they could bath for ages. The outdoor pool was cold and not a big hit. But they are expanding and hopefully the new bigger pool will be warmer for next summer. The family room was big and clean with a small refrigerator. I warmly recommend this hotel and we will come back.

10/10
Exceptional
Verified traveler, 08 Jan 2017
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Super schönes gehobenes Hotel

Waren hier mit 2 Kinder ( 2 und 5 ). Hotel und Ausstattung alles spitze, aber am besten war das Abendessen. Haben selten so ein gutes Buffet im Urlaub gehabt. Absolut der Knaller war das Silvester Buffet. Das war mit Abstand das Beste und einfallsreichste Buffet das ich bis jetzt gesehen habe. Das einzigste was mich etwas gestört hat, ist das hier bei Expedia das Hotel mit All Invlusive verkauft wird und im Hotel wird es als Halppension angeboten. Es gab Getränke nur zum Abendessen von 18-20:30 Uhr. Das ist für mich kein All Inclusive. Hier wird man meiner Meinung nach etwas geblendet. Da wir den ganzen Tag unterwegs waren, hat es mich nicht so gestört. Rest hat alles gepasst und den Kindern und uns hat es gefallen

8/10
Excellent
Vitalij, 16 Sep 2015
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