Hotel Juma Ópera
8.6

Excellent

92 Guest reviews

8.6
Excellent
92 Verified Reviews
Read all reviews
Cleanliness9.2/10
Service8.6/10
Comfort8.6/10
Condition8.6/10
Amenities7.4/10

Rua 10 de Julho, 481 - Centro, Manaus, Brazil. See map

Free WiFi
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Banquet facilities
Accessible facilities
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Hotel Description

With a stay at Hotel Juma Ópera in Manaus (Manaus Centro), you'll be steps from Teatro Amazonas and Palacio da Justica. This hotel is 0.1 mi (0.1 km) from Ivete Ibiapina Music House and 0.1 mi (0.2 km) from Galeria do Largo. Make yourself at home in one of the 41 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available

Important information

You need to know
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
18
Optional fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Spa

Gym

Entertainment

Smoking areas

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Garden

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Steam room

Designated smoking areas

Pool umbrellas

Number of restaurants - 1

Number of outdoor pools - 1

Rooftop terrace

Number of bars/lounges - 1

Pool sun loungers

Lockers available

Banquet hall

Outdoor furniture

Wheelchair accessible (may have limitations)

Hotel reviews

8.6
Excellent92 Verified Reviews
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Cleanliness9.2/10
Service8.6/10
Comfort8.6/10
Condition8.6/10
Amenities7.4/10
10/10
Exceptional
Charles, 09 Mar 2025
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The food was delicious, staff was helpful and very clean property

10/10
Exceptional
Ron, 08 Mar 2025
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Perfect

10/10
Exceptional
Dale, 20 Jan 2025
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Had a lovely time at this hotel. Staff was very helpful - location was great - included breakfast was delightful. Would definitely recommend! (Directly across the street from the Opera House - be sure to take a tour!!)

10/10
Exceptional
Toni, 16 Jan 2025
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Amazing Stay in Prime Location

Beautiful property with an amazing view from the squeaky clean rooftop pool. The hotel breakfast is excellent with familiar items for US/European travelers as well as local favorites to try. The fruit is amazing. We had a great view of the famed Opera House and enjoyed happy hour on the square nearby. There are a variety of restaurants and shops nearby but don't overlook the hotel restaurant and bar. We enjoyed cocktails in the lobby bar and a wonderful dinner. But all of these things were topped by the wondeful staff. Everyone was unfailingly warm and helpful.

8/10
Excellent
Bruce, 14 Jan 2025
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Enjoyed our stay.

2/10
Poor
Verified traveler, 28 Dec 2024
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Shower no WARM(they dont have Hot water in shower)

Shower no WARM(they dont have Hot water in shower)water. Warm water just drips ( no pressure). I’ve stayed here more than ince and they always have this same problem. ( sometimes NO WARM WATER IN SHOWER). Smart move is to pick other hotel

10/10
Exceptional
Neil, 14 Dec 2024
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Classoc

8/10
Excellent
Catalin, 10 Jul 2024
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Hotel and staff are pretty nice. Restaurant and spa are not on par.

10/10
Exceptional
David, 17 Jun 2024
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Pleasant hotel in the best part of the historic center of Manaus near the Amazon Theater/Opera and some very nice restaurants, including the hotel's. The staff were friendly and helpful

10/10
Exceptional
Robbyne, 16 Jun 2024
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It's a lovely hotel and we enjoyed staying here! there were a couple of issues with our room but the staff were very accommodating and made things right with no problems. We'd stay here again gladly. Great location, easy to find taxis and use Uber.

10/10
Exceptional
Matthew, 02 Jun 2024
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The staff were great and the hotel was pristine!

10/10
Exceptional
Dino, 27 May 2024
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Property very good and just beside the Teatro Amazonas. The surrounding is not very safe at night

10/10
Exceptional
Marybel, 12 Apr 2024
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Having staying at both the 2 top Hotels in the center of Manaus I would recommend and choose Juma Opera only next time

8/10
Excellent
Verified traveler, 26 Mar 2024
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Great stay

Great hotel. Had a bit of an issue with the air conditioning during my first stay but my second stay was great. No issues. The staff are very helpful and friendly and the accommodations are perfect. Also the food at the hotel is very good.

10/10
Exceptional
chris, 24 Mar 2024
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The staff are incredible. Don't know the area and being safe is the most important thing.

10/10
Exceptional
Keren, 17 Mar 2024
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Overexcited expectation

Very difficult to contact and speak to someone in English prior to arrival… so we were a bit concerned. However it might be one of the BEST boutique hotels we have ever stayed at and we travel the world. I must mention ALICE at the front desk who booked for us two incredible trips with a very knowledgeable and perfect English speaking Charles & Ed the driver… couldn’t have been in better hands. Incredible nature and the Hotel Juma Opera the MOST BEAUTIFUL PROPERTY WITH A TRULY FABULOUS STAFF

10/10
Exceptional
Anthony, 29 Feb 2024
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Stay near Opera House

Nice stay in good area, very good restaurant

2/10
Poor
Nelson, 18 Jan 2024
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No hot water. Ac broken

No hot water. Ac broken. Stay somewhere else. Took a super cold shower today. NO FUN.

8/10
Excellent
Curtis, 12 Nov 2023
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Comfort with excellent location in Manaus

The Hotel Juma did everything they could to make our stay comfortable. A large group of us had dinner in the restaurant 1 evening with a violin and cello played in the background, highly recommend the food was excellent! Food and drinks may be ordered and delivered to their rooftop swimming pool which we used several times during our stay. Only negative their bar area in the lobby is quite small, although plenty of seating on the terrace.

2/10
Poor
Joseph, 24 May 2023
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No hot water and constant hammering and drilling by workmen

10/10
Exceptional
Dr jerry, 20 May 2023
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Beautiful boutique hotel. Clean. Excellent staff. Great restaurant .

8/10
Excellent
Dr jerry, 16 May 2023
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Charming historic boutique hotel. The staff was outstanding.

8/10
Excellent
Sarah, 27 Oct 2022
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Very lovely hotel, clean, comfy bed. Lacked a few little luxuries for an expensive hotel thought. No complimentary water, no robes etc... still very nice though.

10/10
Exceptional
Allison, 03 Jan 2022
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Wonderful stay here while in Manaus

Perfect location for our 14 hours in Manaus. Beautiful views from hotel rooms and very clean.

10/10
Exceptional
David, 23 Nov 2021
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Great place to stay. Staff are incredibly helpful and the location is excellent. They contacted someone to come to hotel and do COVID testing before our flight, immediate results. I'd say it is probably the nicest place in Manaus! Don't go anywhere else.

10/10
Exceptional
Elisabeth, 06 Jun 2021
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Great retreat and location

My son and I stayed here before and after a very rugged trip into the amazon. The staff were amazingly friendly and gracious with our language barrier. They helped to arrange tours and transportation, as well as gave us some great help with visiting Manaus. The food was great in the restaurant, and again the meal service was very good. The location across the street from the opera house was close to most of the things we were doing in Manaus and the view was beautiful. Lastly the room was perfect. There was a paid bar in the room with great items to purchases. The linens were high quality and everything was clean and sanitized. Everyone was very clean and cautious with COVID restrictions. Overall this hotel was amazing and I would stay here ten times over!

8/10
Excellent
Tiago, 14 Jan 2025
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Razoável

Tivemos que mudar de quarto no meio da noite devido ao mau cheiro do ar condicionado. Providenciaram outro quarto e nos acomodaram. O BOX do banheiro do primeiro quarto era MUITO pequeno. Não conseguia abrir os cotovelos sem bater nas paredes. O do quarto seguinte era um pouco maior. Hotel caro para não ter boxes adequados de banho.

10/10
Exceptional
Renata, 25 Oct 2024
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Estadia sempre incrível!!

4/10
Poor
Thierry, 04 Oct 2024
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Duur en onprofessionneel

Totaal onprofessioneel, amateuristisch hotel. En dan nog duur

2/10
Poor
anderson, 13 Jul 2024
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O quarto dado estava bagunçado. A recepção não sabe dar informações corretas e o gerente não faz nada.

2/10
Poor
Luiz A P, 25 Jun 2024
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Quer pagar para ficar mal hospedado: é aqui

Sem internet, Depois sem ar condicionado, depois sem televisão e ainda trocaram de quarto para ver se resolvia.

10/10
Exceptional
Luana, 02 Jun 2024
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Muito bom mas dá para melhorar!

Necessita melhorar atendimento do café da manhã, itens do cardápio em falta! Alguns funcionários não param de varrer enquanto você passa ao lado, na área externa!

4/10
Poor
Gabriel, 26 Nov 2023
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Atendimento deixou mto a desejar, o ambiente do hotel parecia abandonada. Mtos locais sujos e falta de atenção dos profissionais

10/10
Exceptional
Brenda, 04 Feb 2023
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Hotel incrível!

Um dos melhores hotéis de Manaus, se não o melhor. Instalações novas, tudo muito limpo, hotel lindo, restaurante delicioso e staff impecável.

8/10
Excellent
Carla, 07 Dec 2022
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Bom. Café da manhã razoável . Atendimento bom .

10/10
Exceptional
Renata, 29 Nov 2022
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Piscina maravilhosa!

Hotel extremamente bem localizado, muito confortável e bem decorado, com uma piscina maravilhosa no terraço! Mesmo não havendo um bar na piscina, o atendimento é excelente pois a equipe está sempre de prontidão para atender o hóspede! O café da manhã , servido no lindo restaurante Ópera é uma delícia e muito variado! Fomos sempre muito bem atendidos pelos jovens Thiago, Larissa, Lidiane e Beatriz! Voltando a Manaus, pretendo me hospedar novamente aí!

6/10
Fair
José Fernando, 08 Nov 2021
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Decepcionante…..

O Restaurante sofrível, o serviço ruim, muito ruim O quarto na noite de sábado foi impossível dormir, música alta e gritaria, algazarra a noite toda….

6/10
Fair
Angela, 08 Oct 2021
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Bom mas, pela classificação deveria ser melhor.

O hotel é EXCELENTE, porém alguns aspectos deixam a desejar, e o principal deles é o atendimento da gerente Yara que faz distinção dos hóspedes pela roupa, nacionalidade etc etc Tive um problema com a reserva, que não foi concretizada, e ao invés de tentar resolver o problema de forma diplomática ela ficou desconfiada (NÃO SEI DO QUE) e de “cara virada” a hospedagem toda. Depois tive problemas nas configurações do aquecimento da água e com o ar condicionado. Os funcionários sempre prestativos porém a gerência sempre com a mesma cara amarrada… enfim… outra coisa que deixou a desejar foi a limpeza da piscina, que, pelo nível do hotel, deveria ser IMPECÁVEL e nao foi o caso, e o café da manhã que, apesar de muito bem servido, e realmente gostoso, (nos dois dias as frutas cortadas não estavam frescas) . Enfim, o hotel é muito bom, vale a pena a hospedagem, masssssss ainda tem muito a melhorar.

6/10
Fair
Andrey, 06 Oct 2021
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Hotel lindo, mas pontualmente não valeu a estadia.

Para uma estadia de 3 dias e 2 noites foi MUITO ruim o fato de que durante todo o período a água quente do meu chuveiro não funcionou, pois o registro aparentemente estava quebrado (solto). Foram feitos dois pedidos p/ solucionar o problema. No momento do checkout, quando questionei sobre não terem resolvido o inconveniente, simplesmente me foi dito que no dia anterior enviaram uma pessoa, mas que não resolveu. No mais, diferentemente das fotos, a área da piscina não possui ombrelone, então a depender do horário é impossível ficar por lá fora d’água com o sol rachando. Ao questionar sobre isso, me foi dito que é por conta dos ventos, o que não faz muito sentido, pois existem várias soluções p/ isso.

10/10
Exceptional
ÁLEX, 01 Oct 2021
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Hotel excelente

Excelente ! Irei recomendar. A melhor localização.

10/10
Exceptional
sinara, 13 Sep 2021
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Boa estadia

Hotel aconchegante, elegante e moderno. Vista incrível do Teatro Amazonas. Piscina nota 10!!!

8/10
Excellent
tayanna, 28 Aug 2021
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Estadia agradável, mas poderia ser melhor.

O hotel é muito agradável, quarto bonito e confortável, restaurante maravilhoso, atendimento excelente. Porém deixou a deseja com o sistema de ar condicionado. Passamos muito calor no primeiro quarto que ficamos e solicitamos a troca. O novo quarto foi um pouco melhor, mas ainda assim quente. Agosto é um mês de muito calor em Manaus, vimos outros hóspedes reclamando dos quartos. Creio que o hotel precisa dar essa atenção para a melhoria no sistema de refrigeração. A noite de sono não foi boa como esperado.

10/10
Exceptional
Artur, 21 May 2021
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Calmo, reserva, discreto.

Hotel muito bem decorado, cuidados com limpeza, a equipe é cordial, restaurante bom porém necessita mais sofisticação e menu mais atraente.

8/10
Excellent
tiago, 19 May 2021
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Excelente hotel no coração de Manaus

Hotel com excelente localização (em frente ao Teatro Amazonas) e com um quarto com muito conforto, além de café da manhã excelente. O único problema foi com relação aos equipamentos da academia que precisam de manutenção urgente.

10/10
Exceptional
andrea, 11 May 2021
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quarto confortavel ..limpo..infelizmente nao ha estacionamento disponivel. e o cafe da manha pode ser melhorado .

8/10
Excellent
Rachel, 15 Feb 2021
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Ótima localização

A localização do hotel é ótima, mas o quarto (premium vista teatro) é pequeno, falta lugar para colocar as malas. A janela antiruído bloqueia os sons de fora do hotel mas a porta do quarto não veda bem dá pra ouvir tudo o que acontece no corredor. Banheiro espaçoso e super limpo.

6/10
Fair
Marcos, 07 Jan 2021
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Quarto muito cômodo e agradável. Funcionários simpáticos. Piscina suja

10/10
Exceptional
Audrey, 03 Jan 2021
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Acordar com o melhor cenário!

Não existe melhor localização na cidade para quem quer ver a Manaus mais bonita e acordar com a visão do teatro Amazonas! Tudo isso com um serviço excelente.

10/10
Exceptional
FABIO, 16 Nov 2020
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Excelente

O hotel é lindíssimo, restaurante excelente, voltarei mais vezes.

8/10
Excellent
Verified traveler, 05 Nov 2020
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Ótimo hotel, com má experiência no restaurante

Hotel muito novo, mas ponto negativo para o restaurante que estava mal organizado, mesmo com horas de antecedência solicitando o aditamento de mais 2 pessoas para a reserva, não nos atenderam. Entretanto na hora do jantar o local não ficou lotado em nenhum momento. As carnes ainda vieram muito "queimadas"

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