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Hotel Description
With a stay at Hotel Isla Real in Cartagena, you'll be on the beach, within a 5-minute drive of Blanca Beach and San Fernando Fort. This beach hotel is 24.3 mi (39.2 km) from Bocagrande Beach and 3.4 mi (5.4 km) from Neo-Gothic Church Ruins. Make yourself at home in one of the 10 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No cribs (infant beds) available
No elevators
No hot water onsite
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: COP 350000.0 per stay
- Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.
We have included all charges provided to us by the property.
You need to know
- There is no hot water on site.
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
Minimal age
Optional fees
- Airport shuttle fee: COP 55000.00 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Other
Concierge services
Airport transportation (surcharge)
Laundry facilities
Television in common areas
Arcade/game room
Garden
Free breakfast
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business center
Mountain biking nearby
Full-service spa
Number of restaurants - 1
Number of meeting rooms - 1
Number of outdoor pools - 1
Snack bar/deli
Bicycle rentals on site
Number of bars/lounges - 1
Pool sun loungers
Beach towels
Terrace
Ballroom
Banquet hall
Reception hall
Bicycle parking available
CRYPTO-FRIENDLY BOOKINGS
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