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Hotel Hospedaria Provençal9.2Wonderful
41 Guest reviews
9.2Wonderful41 Verified ReviewsRead all reviewsCleanliness9.0/10Service9.2/10Comfort8.6/10Condition8.6/10Neighborhood8.8/10Amenities8.0/10
Wonderful
41 Guest reviews
Rua Theobaldo Fleck, 461, Canela, Brazil. See map
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Hotel Description
Located in Canela (Vila Suzana), Hotel Hospedaria Provençal is within a 10-minute drive of Hollywood Dream Cars Museum and Palace of Festivals. This spa pousada is 5 mi (8.1 km) from Gramado Covered Street and 5 mi (8.1 km) from Sao Pedro Church. Make yourself at home in one of the 14 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Children not allowed
Professional property host/manager
Pets allowed
Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: BRL 9.00 per accommodation, per night
- Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.
We have included all charges provided to us by the property.
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the pousada prior to arrival, using the contact information on the booking confirmation.
- Set meals are served in guestrooms only (no menus or public dining).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Airport shuttle fee: BRL 1000 per vehicle (one-way, maximum occupancy 4)
- Pet fee: BRL 70 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: BRL 50 per night
- Administrative fee: BRL 62.40 per night
- Spa fee: BRL 200 per night
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Accessible facilities
Other
Airport transportation (surcharge)
Coffee/tea in common areas
Garden
Free breakfast
Health club
Safe-deposit box at front desk
Front desk (limited hours)
Full-service spa
Spa treatment room(s)
Designated smoking areas
Wheelchair accessible parking
Parking (limited spaces)
Free bicycles on site
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Lockers available
Art gallery on site
Private winery tours
Proposal/romance packages available
Uncovered parking
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible spa
Handrails in stairways
Food and water bowls
Secured bicycle storage
Bicycle parking available
Bicycle tour information
Upper floors accessible by stairs only
Well-lit path to entrance
Hotel reviews
Traveller
TravellerHotel e SPA incrível
TravellerHospedagem muito boa
No geral gostei bastante da estádia, o café da manhã é muito bom e bem farto. A localização é boa. Recepcionistas atenciosos. Notei que a hospedaria sofre com problemas de energia que faz com que equipamentos como tv, modem de internet entre outros sejam danificados e demoram para ser trocados. No segundo dia em que eu estava lá choveu e caiu um raio perto da hospedaria, e fez com que o sinal de tv acabo fosse cortado e o modem que servia para o quarto em que eu estava queimou, portanto fiquei sem tv e sem wifi no quarto, porém ao solicitar a troca de quarto (para um que chegasse o wifi) eu fui atendida. Chuveiro e torneira a gás, muito bom. Poucos canais na tv. Quarto limpo, arejado. Cama confortável (embora a de casal sejam 2 camas de solteiro juntas). Recomendo e voltaria a me hospedar lá.
Travellerexcelente👍👍👍👍
foi tudo ótimo limpeza ok,atendimento foi excelente principalmente a Rose da recepção muito atenciosa,o café da manhã maravilhoso concerteza indicarei aos meus amigos.amei chuveiro!
TravellerAtendimento dos funcionários excelente. O hotel precisa de uma reforma e melhorar as condições do chuveiro.
TravellerExcelente custo benefício!
Ótimo hotel, um excelente custo benefício!!!
TravellerExperiência agradável
Muito boa, atendimento familiar e pessoas simpáticas !
Traveller:)
Esqueci um objeto no hotel, voltei 2 dias depois e lá estava meu pertence esperando na recepção!!! Obrigado
TravellerFoi ótimo,ambiente limpo e aconchegante e um ótimo café da manhã.
TravellerRecomendo
Lugar agradável, condições de preço e hospedagem mais que adequados. Recomendo para quem for a Gramado e região.
TravellerMelhores dias ❤
Hospedaria aconchegante , muito limpa e cheirosa, café da manhã maravilhoso, tudo caseirinho, os bolos deliciosos são feitos na própria hospedaria, ótimo atendimento dos proprietários e funcionários, super recomendo e volto em uma próxima oportunidade😉
TravellerHospedaria Provençal
Segunda vez que fico na Hospedaria, muito boa!
TravellerHotel confortavel, bom cafe da manha
TravellerCusto benefício
Ótimo custo benefício , bem localizado tb
TravellerCusto benefício ótimo...😊
TravellerTranquilidade
Achei muito confortável a hospedaria e super indico. Ambiente familiar. Café da manhã muito delicioso.
TravellerÓtimo custo beneficio
Confortável, limpo e boa localização
TravellerExcelente experiência
Ótimo local, próximo a Catedral de Canela, de fácil acesso, funcionários cordiais. Ambiente famíliar. Recomendo e voltarei.
TravellerNão ficamos felizes. O bairro super agradável.
As fotos sempre aparenta o que não é na realidade. Portaria poderia ser mais gentil. Má vontade imperava. Só para identificar o porteiro, chegamos às 21 horas. Wifi não funcionava no quarto. Caia a toda hoira.
TravellerÓtima opção de pousada tranquila e aconchegante
Ótimo atendimento e cordialidade por parte dos funcionários. Café da manhã muito bom e instalações muito boas.
Crypto-friendly Bookings
Your money’s good here.
Muito bom. Local calmo e charmoso, fica perto dos centros comerciais de carro.