An Oasis in Jaisalmer

Our stay at Hotel Helsinki in Jaisalmer was pretty fantastic! From the moment we stepped into the lobby, we were greeted with warmth and genuine hospitality. As we were traveling with elderly parents, comfort and accessibility are paramount to us, and this hotel exceeded our expectations. Firstly, the staff members deserve a special mention for their attentiveness and dedication. They went above and beyond to ensure our comfort and they were eager to assist us with any inquiries or needs we had. Their recommendations and thoughtful gestures truly made us feel like honored guests. The sunset at their desert camp was spectacular. Our room was an oasis, clean and tastefully decorated with a touch of Rajasthani elegance. The views from our window could be much improved by cleaning up the trash and adding landscaping with native desert plants. The hotel's rooftop restaurant was quite good with excellent service and a variety of authentic Rajasthani dishes. With great views of the fort, we would have enjoyed more comfortable outdoor furniture, but maybe next time! The hotel's location was in walking distance to the city's iconic landmarks and bustling bazaars.

1) There is an arrangement here that only 2 to 3 liters of water is available for bathing, in which both have to bathe. 2) There is no Elevator here and the location is not good 3) Hotel is not satisfactory for money minded

The Hotel Helsinki was a wonderful place to stay. The decor was beautiful and the staff was very kind.

Although the hotel inside looks impressive but Surrounding of hotel was dirty. Not well kept surroundings. Room was comfortable and spacey. But the mattress was too soft not suitable to my body and back. The breakfast kitchen was not clean and some sand particles in the paranthas (appeared filling was not thoroughly cleaned). Found a mouse in the room on the second night and this was a very disappointing part of my experience. I want to be honest so that people like me take proper care before Making bookings.

Maru and his team in Helsinki are wonderful hosts. We choose deluxe rooms and it was massive and we were lucky to get a wonderful view from our balcony especially sunrise. Although it was end of season and due to covid many guests were not coming, we did not find any issues related to service. It’s very close to Jaisalmer station and we were extremely surprised that maru picked us from railway station.

Nice hotel with great service and good food. Good views of the fort from the rooftop restaurant.

The room was not ready when we arrived even though we had called ahead of time and the fact that we came late in the day after a long road trip so already was not happy. They maid us wait in the front for 15min because the manager was having lunch. When he came he didn’t seem happy or welcoming to see us and was a bit snappy to his staff and to us. When we first made reservation we asked if there is accommodation provided for our driver they said yes. But when we arrived the manager was a bit rude and said we Don’t provide accusations for drivers, that there is a guest house nearby where he can stay etc... room was good except we had booked 3 rooms and we were provided rooms in different floors. Additionally the mattress in our room was let’s just say overused by a few years. Terrible mattress. Roof top restaurant is probably not safe for foreigners very basic therefore chances of trying GI infection is high. I wouldn’t rush it.

5 out of 5

It was an amazing stay. Everyone on the premises were very hospitable. Highly recommend this premises.

A decent place to stay

A decent place to stay. The rooms are basic, but sufficient and generally clean. The staff are very friendly and helpful, and made for a pleasant stay. It is just outside the town, and so offers good views of the countryside, and is still only a 20 minute walk from the Fort etc. in town.

Excellent Hotel

Very nice hotel with friendly staff. Only issue being the smell from the toilet/air conditioning. Overall we had a very nice stay and the food was really good.

Great hotel, welcoming staff !

Hotel is lovely and the staff are very attentive - the location is nice and quiet away from the busy town area but near enough to enjoy all it has to offer. All the food in the restaurant is freshly prepared to order and tastes amazing. Would recommend this place to anyone looking to stay in Jaisalmer !

The staff here are great. The hotel itself is ok, it's got a pretty classic feel to it. I was on the ground floor, it was 42°c, the a/c didn't work very well, so the room was really warm.As with most hotels in India, the tv and the cable selection was nothing to brag about. I had a very memorable camel desert safari scheduled through the hotel. To get to Jaisalmer Fort will take you about 15 to 20 mins walking, so the location is quite convenient. It was nice that they have their own vehicle to drop you off at the airport or train station. I had an evening flight, so they allowed me to keep the room for a late check out. I would definitely recommend staying at this hotel. My main complaint was that the room was uncomfortably warm, but I did travel during their hottest time of year.

The rich architecture of Jaisalmer is very much present in this hotel and so is the hospitality. The rooms are absolutely spectacular, specially the deluxe rooms and the restaurant at the top of the hotel has some really good stuff. The manager of the hotel was very kind and helped us plan our trip the right way. Not only that, we had a late train to Jaipur. He also allowed us to stay in the hotel and dropped us off to the railway station. I'd highly recommend the hotel to everyone travelling to Jaisalmer.

Awesome service, delicious food and very helpful staff.

Wow, what an absolute Gem

Wow, what an absolute Gem. It is situated literally on the edge of the city so wonderful views of the sun coming up and of Jaisalmer Fort from the rooftop which is also the restaurant. The food is good and very reasonably priced, local and International food available. The WIFI is great. All of the staff were extremely nice and helpful. It would be a pleasure to return.

Haveli staying in the desert...

Wonderful hotel with wonderful hospitality...good view from the room and from the rooftop restaurant...

Nice hotel but Jaisalmar is dirty

Jaisalmar is very dirty, the hotel is situated in a average area, though inside the hotel and rooms are nice.

Super Service und Personal Ausgezeichnete Küche Frühstück top Nur zu empfehlen

hola nos han tratado de maravilla, el encargado Maru es una bellisima persona., nos ha ayudado en todo aconsejo ir a este hotel , se va a pie al centro y al castillo 10 minutos y es preciosa HAVELI .

Una estadía increíble en Helsinki

Lo recomiendo totalmente, la habitación es grande, limpia y la decoración es agradable. El desayuno es variado. Tiene caldera con te y café en el cuarto. El dueño Maru es increíble ! Nos ayudó con todo. Compramos el safari con él y fue perfecto. También nos ayudó con la compra de los tickets del tren y bus. Definitivamente volvería a Helsinki House