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H15 Palace, a Luxury Collection Hotel, Krakow
ul. Sw. Jana 15, Kraków, Poland
Most Popular
Other
ul. Sw. Jana 15, Kraków, Poland
Hotel Description
With a stay at H15 Palace, a Luxury Collection Hotel, Krakow, you'll be centrally located in Kraków, steps from Royal Road and 3 minutes by foot from Main Market Square. This luxury hotel is 1.2 mi (1.9 km) from Wawel Castle and 2.1 mi (3.4 km) from Oskar Schindler Factory. Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
18
Optional fees
- Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 150 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Ukrainian
English
Italian
Polish
Spanish
Amenities
Description
ul. Sw. Jana 15, Kraków, Poland. See map
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Hotel Description
With a stay at H15 Palace, a Luxury Collection Hotel, Krakow, you'll be centrally located in Kraków, steps from Royal Road and 3 minutes by foot from Main Market Square. This luxury hotel is 1.2 mi (1.9 km) from Wawel Castle and 2.1 mi (3.4 km) from Oskar Schindler Factory. Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Essential workers only - NO
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property uses eco-friendly cleaning products
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children
- Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
- Nearby parking fee: PLN 150 per day (656 ft away)
- Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Russian
Ukrainian
English
Italian
Polish
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Airport transportation (surcharge)
Conference space
Bicycle rentals nearby
Breakfast available (surcharge)
Laundry facilities
Scooter/moped rentals nearby
Safe-deposit box at front desk
Multilingual staff
24-hour front desk
Mountain biking nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Sauna
Ecotours nearby
Number of restaurants - 1
Conference space size (feet) - 1184
Conference space size (meters) - 110
Number of indoor pools - 1
Access to nearby indoor pool
Number of bars/lounges - 1
Segway rental/tour nearby
Number of coffee shops/cafes - 1
Pool sun loungers
Boat tours nearby
Water dispenser
Proposal/romance packages available
Banquet hall
Eco-friendly cleaning products used
Distance from property (ft) - 656
Distance from property (meters) - 200
Health or beauty spa nearby
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Visual alarms in hallways
Food and water bowls
Secured bicycle storage
Bicycle parking available
Bicycle tour information
Vegetarian breakfast available
Locally-owned & organized tours & activities
Showcase for local artists
Guest education on local ecosystems and culture
Double-glazing on all windows
Energy-saving switches
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Comprehensive recycling policy
Bulk dispenser for toiletries
No single-use plastic soda bottles
No single-use plastic stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable tableware only
Water dispenser use by guests actively encouraged
No accessible airport shuttle