H15 Palace, a Luxury Collection Hotel, Krakow

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A stay at H15 Palace, a Luxury Collection Hotel, Krakow places you in the heart of Kraków, just a 3-minute walk from Main Market Square and within a 5-minute drive of Wawel Castle. This luxury hotel is 8.3 mi (13.4 km) from Wieliczka Salt Mine and 0.1 mi (0.1 km) from Florianska Street. Make yourself at home in one of the 70 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Kraków? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

You need to know

• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately PLN 180 for adults and PLN 90 for children
• Airport shuttle fee: PLN 170 per vehicle (one-way, maximum occupancy 3)
• Nearby parking fee: PLN 150 per day (656 ft away)
• Pet fee: PLN 200 per pet, per day plus PLN 540 one-time cleaning fee
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

Ukrainian

English

Italian

Polish

Spanish