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Hotel Gran Mariscal Quito8.8Excellent
31 Guest reviews
8.8Excellent31 Verified ReviewsRead all reviewsCleanliness9.4/10Service9.6/10Comfort8.6/10Condition9.2/10Neighborhood8.4/10Amenities8.2/10
Excellent
31 Guest reviews
Juan Leon Mera y Joaquin pinto, Quito, Ecuador. See map
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Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Non-smoking
Accessible facilities
Airport transportation (surcharge)
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Hotel Description
A stay at Hotel Gran Mariscal Quito places you in the heart of Quito, steps from Cuyabeno Lodge and Foch Square. This spa hotel is 7.8 mi (12.6 km) from Quicentro Sur Mall and 0.5 mi (0.8 km) from Museo Jacinto Jijon y Caamano. Stay in one of 17 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Hotel policies
No elevators
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We have included all charges provided to us by the property.
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
- Airport shuttle fee: USD 25 per room
- Early check-in fee: USD 10 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Spa
Non-smoking
Accessible facilities
Other
Airport transportation (surcharge)
Breakfast available (surcharge)
Laundry facilities
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
Full-service spa
Airport transportation - pickup (surcharge)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Hotel reviews
Traveller
TravellerThe room was basic and simple but met our needs. It was rather noisy at night, hearing echos in the lobby and street noise from nearby parties. The owner was very friendly and offered to help us make plans and arrangements around Quito. We didn’t need his assistance but he always wanted to stop and chat. He did sometimes lock the front door of the hotel which he said was for safety but was sometimes inconvenient as we could not get in ourselves. They let us keep our room for a very late check out, which was very generous!
TravellerControl excesivo de acceso en las salidas y entradas. No me sentia libre de salir libremente en las noches. Tenia que esperar que abrieran la puerta luego de las 10:00 y percibia molestia en el empleado luego al tener que levantarse para abrir.
TravellerIt's a small property but has a lot of charm. The manager is very accommodating friendly and helpful.
TravellerEnjoyed all of it. Would have liked access to WIFI and english speakimg staff, but i would definately recommend and stay here again. No real complaints. Great job!
TravellerThe Gran Mariscal is a small property and therefore somewhat lacking in amenities, my only complaint. The location is only two blocks from the bars and restaurants of Plaza Foch. The premises were immaculate, and the staff was wonderful despite having only one very kind lady with a rudimentary grasp of English. Everyone was eager to please and we were treated like royalty.
TravellerSo far so good. Staff are very helpful and accommodating. Friendly staff.
TravellerThe hotel is clean and staff is nice but located near plaza foch which has prostitutes and not decent people.
TravellerFor an older hotel it was maintained very nice. The hotel is close to a bar / nightclub. Music could be heard until late night.
TravellerProperty was extremely clean, the staff was super helpful.
TravellerQuito August 2019
A nice hotel in the Mariscal section of Quito, the owner/manger Fernando and his team went out of their way to be accommodating, responsive and helpful. A very warm and welcoming atmosphere from the hotel staff defines this hotel, and makes it worth booking for a stay in Quito
TravellerI really appreciate the early check in, allowed by the Manager. I like when a client call the management, explain the situation, and the Management give a prompt solution. This is called "Customer Service, Customer satisfaction". The new time I go to Quito, I won't hesitate to stay again in this Hotel. Thank you
TravellerNice place
We really enjoyed our stay, we didn’t check out the gym but it exists. Fernando was really helpful and helped us plan the rest of our Ecuador trip.
TravellerClean, good sized rooms and super-friendly, helpful staff.
TravellerGreat place to stay in the Mariscal.
Nice, comfortable, clean, Really friendly staff and good beakfast. Could cab to old town for a few bucks
TravellerThe owner is a gem and couldn’t have been more Helpful. Rooms at the front are noisy though. The area is perfect for exploring Quito.
TravellerConviently located. Facility was very clean and the staff was very helpful in arranging day activities. Only negative was the pump was broken on the hot tub.
TravellerThe Hotel Gran Mariscal Quito was a very clean and comfortable place to stay. The manager was very nice and eager to do anything to make sure our stay was pleasant. When we were there, they were still working on the gym/spa area, but it looks like it will be nice. We would definitely stay there again.
TravellerNice to stay in a hotel as clean as this hotel 🏨. Had to go all the way to Ecuador to find it.
TravellerThe towels and bed linen seemed unwashed, the breakfast didn’t exist, the lovely rooftop shown in the pictures was “private” and hence not available. The hairdryer didn’t work. Overall, the impression of the hotel shown in the pictures did not deliver and I have a hard time understanding the high score this hotel receives.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Fernando and Gustavo were amazing hosts, not only did we get a warm welcome, they shared city tips, recommendations, history and traditional food places. By far they exceeded our expectations.