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Hotel Description
With a stay at Hotel ELMI Surabaya in Surabaya, you'll be within a 15-minute walk of Tunjungan Plaza and Balai Pemuda. This hotel is 0.3 mi (0.4 km) from World Trade Centre and 0.5 mi (0.7 km) from Sharp Bamboo Monument. Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Hotel policies
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
Important information
You need to know
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
Minimal age
Optional fees
- Late check-out fee: IDR 200000 (subject to availability)
- Rollaway bed fee: IDR 250000 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Indonesian
Amenities
Most Popular
Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Transportation services
Accessible facilities
Other
Elevator
Concierge services
Conference space
Laundry facilities
Garden
Safe-deposit box at front desk
Free newspapers in lobby
24-hour front desk
Business center
Express check-out
Sauna
Designated smoking areas
Free area shuttle
Number of restaurants - 1
24-hour business center
Number of meeting rooms - 7
Conference center
Free self parking
Free valet parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Terrace
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Hotel reviews
TravellerTravellerwill coming back shortly
TravellerFeel at home
TravellerOld but comfortable
Nice enough. Great pool. Convenient location. Hotel is older and in need of a make over but it’s still comfortable.
Travellercomplek of the hotel is looking green cause lot of trees. What i do not like this hotel are the furniture and fixture ... are too old already
TravellerLooked fancier in pics
Old hotel room had roaches and lizards but restaurant had great breakfast buffet
TravellerA worn hotel, but still nice, pool and gym lovely good location
Travelleran awesome stay
an excellent place to stay as one feels at home surrounded with very friendly staff from dining to kitchen even bellboys help out making Grab calls.good breakfast spread. special mention for ms hanifa (waitress) n lady chef who prepared a special dish Rawoan for us
TravellerFeel at home
My favorite hotel in Surabaya
TravellerGood location the retaurant menu's is complete and cheaper
TravellerAmazing stay!
Awesome!
TravellerGreat hotel to stay, friendly staff and good food
we enjoyed staying on this hotel, and friendly staff.
TravellerOld but good vale for money
An older hotel, on a busy 6 to 8 lane boulevard with constant traffic. That said, the hotel was an easy 20 minute walk from train station, had an excellent breakfast, and was comfortable. Good value for money.
Travellergood service
located in between 2 malls (walking distance 15-20min) free one way shuttle from hotel to mall everyday 7pm. friendly and english speaking staff. facilities are old but usable. room with centralise aircond, kettle, strong water pressure and hot shower. lot tv channel in english. room space is big and quiet. lastly free one way shuttle to airport but limited to 10am everyday. hotel is under renovation but did not disturb.
Travellergood place to stay.
1. the location in the website's map is wrong it is not beside surabaya plaza. 2. walking distance to the mall (around 15-20mins) 3. although the facilities are old (gym. sauna, swimming pool) but there are fit enough to use. 4. breakfast is good. lot of choices. 5. staff are friendly and english speaking. 6. free one way shuttle to the nearby mall everyday at 7pm and to airport at 10am. 7. room is comfortable. 7.
Travellerpls up grade u aircondational not very cool
A good time to stay at elmi hotel
TravellerHuge swimming pool + confortable hotel
Very confortable and good hotel
TravellerHotel connu près du centre d'expo Grand City
Hotel nettement plus vieux que sur photo. Grande chambre mais moquette sent. Bon petit dej. Grande piscine!
TravellerWir haben uns wohl gefühlt
Außerordenlich serviceorientiertes Personal!!! Sowohl check-in, als auch check-out waren ruckzuck erledigt. Zimmer sind mit allem ausgestattet, was in dieser Kategorie erwartet wurde. Sehr umfangreiches Frühstücksbuffet mit asiatischen und westlichen Köstlichkeiten. Großer, erfrischender Pool. Bahnhof GUBENG ca. 20 Minuten Fußweg, mit Taxi (unter 2 Euro) 10 Minuten. Das Hotel bietet ein sehr gutes Preis- / Leistungsverhältnis.
TravellerHeel mooi, groot en schoon hotel
Ruime kamers, zijn schoon. Personeel Is super vriendelijk. Tv met verschillende Engelse zenders. Echt aan te raden
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Fashionably “mature”
The hotel is nice. It is very well maintained and reasonably prices. However it is old. Sooner or later it will have to undergo massive refurbishment. It’s been a while since i have seen aircon control by flip switches. Not that i mind. It just shows it is old. Yet very well maintained. And the breakfast is ok.