You need to know

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Pool access available from 10:00 AM to 10:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Special Instructions

The front desk is open daily from 6:30 AM - 6:30 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in. Information provided by the property may be translated using automated translation tools. Half board rate plans do not include drinks with meals.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit/debit cards
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Optional fees

• Fee for buffet breakfast: approximately EUR 12 for adults and EUR 8 for children
• Pet deposit: EUR 25 per stay
• Pet fee: EUR 25 per pet, per day
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: EUR 8.0 per day
• Rollaway bed fee: EUR 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

French

Dutch

Spanish