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Hotel Description
Located in San Martín Zapotitlán, Hotel El Arco is within a 15-minute walk of Xetulul Theme Park and Xocomil Waterpark. This hotel is 1.1 mi (1.8 km) from Dino Park and 30.5 mi (49 km) from Quetzaltenango Central Park. Make yourself at home in one of the 33 guestrooms. Complimentary wireless internet access is available to keep you connected. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Hotel policies
No elevators
Property confirms they are implementing enhanced cleaning measures
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property follows sanitization practices of Safe Travels (WTTC - Global)
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: GTQ 300 per accommodation, per day
We have included all charges provided to us by the property.
You need to know
- Pool access available from 8:00 AM to 10:00 PM.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a smoke detector, a security system, and outdoor lighting
Minimal age
Spoken Language
Spanish
Amenities
Most Popular
Parking available
Concierge
Laundry
Non-smoking
Childcare
Other
Laundry facilities
Children's pool
Front desk (limited hours)
Number of restaurants - 1
Free reception
Number of outdoor pools - 1
Free self parking
Uncovered parking
Wheelchair accessible – no
Upper floors accessible by stairs only
Well-lit path to entrance
Hotel reviews
Traveller
TravellerBuena experiencia
Fue una estadía corta (de paso) pero todo bastante bien. Muy limpio y a la par de los parques del Irtra. Personal amable y eficiente. Nuestra reservación incluía desayuno que estaba muy rico. Volvería nuevamente.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Hotel bien ubicado a la par de los parques del Irtra, pero esperaba mas del hotel por el precio que pague por noche casi los cien dolares por noche sin impuestos. No inc. Desayuno, la habitacion muy basica, sin espejos, dos tablitas por closet, no muy buen aire acond. falta mueble en el baño donde poner los productos personales de higiene, puerta del baño mal ubicada, la internet inestable y lenta. No hay telefono en la habitacion y sin personal que apoye con llevar maletas desde un 3er nivel. La ropa mojada muchos huespedes la dejan en las barandas de los pasillos dando mal aspecto y los pisos mojados resvalosos. Hay hoteles al rededor con mejores tarifas y mas amenidades, ojala mejoren porque el lugar tiene potencial.