Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: EUR 100
• Christmas Eve (December 24) Gala Dinner per child: EUR 50 (up to 10 years old)
• Christmas Day (December 25) Gala Dinner per adult: EUR 100
• Christmas Day (December 25) Gala Dinner per child: EUR 50 (up to 10 years old)
• New Year's Eve (December 31) Gala Dinner per adult: EUR 100
• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 October - 31 May, EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 10 years of age.
• A tax is imposed by the city: From 1 June - 30 September, EUR 1.50 per person, per night, up to 14 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

You need to know

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts major credit cards, mobile payments, and cash
• Cashless transactions are available
• Parties and events are allowed on site
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately EUR 5 per person
• Airport shuttle fee: EUR 99.00 per vehicle (one-way, maximum occupancy 6)
• Airport shuttle fee per child: EUR 20 (one-way), (from 1 to 8 years old)
• Pet fee: EUR 50.00 per pet, per stay
• Service animals are exempt from fees
• Crib (infant bed) fee: EUR 14.0 per day
• Rollaway bed fee: EUR 30.0 per night
• Hosted evening meal: EUR 38

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Czech

German

Slovak

English

Italian

French