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Hotel Citadelle
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Hotel Description
Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.6 mi (10.6 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac. Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Important information
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 2024-07-31, 063070
Minimal age
18
Spoken Language
English
French
Important information
You need to know:
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 2024-07-31, 063070
Minimal age:
18
Spoken Language:
English
French
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Hotel Description
Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 6.6 mi (10.6 km) from Quebec Cruise Terminal and 7.2 mi (11.6 km) from Château Frontenac. Make yourself at home in one of the 36 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 48 hours
Professional property host/manager
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Masks are compulsory at the property
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
You need to know
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 2024-07-31, 063070
Minimal age
Spoken Language
English
French
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Concierge
Entertainment
Non-smoking
Accessible facilities
Other
Elevator
Coffee/tea in common areas
Free newspapers in lobby
24-hour front desk
Free reception
Free self parking
Number of coffee shops/cafes - 1
Free long-term parking
Vending machine
Uncovered parking
Uncovered parking
Wheelchair-accessible path to elevator
Wheelchair accessible – no
Well-lit path to entrance
