Hotel Chacá
Carretera Tulum KM 23.7, Francisco Uh May, Mexico, United Mexican States. See map
Hotel Description
With a stay at Hotel Chacá in Francisco Uh May, you'll be 12.3 mi (19.8 km) from Gran Cenote and 19.6 mi (31.6 km) from Tulum Beach. This hotel is 16.4 mi (26.3 km) from Tulum Mayan Ruins and 18 mi (28.9 km) from Playa Paraiso. Make yourself at home in one of the 4 individually decorated guestrooms. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and hair dryers. Featured amenities include a business center, express check-out, and luggage storage. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Noise-free rooms not guaranteed
Events/parties not allowed
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Individually-wrapped food options are available
- Individually-wrapped food options are available for breakfast
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Guest accommodation is sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Food service has been amended for enhanced safety
- Essential workers only - NO
You need to know
- 24-hour pool access
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Heating is not provided
- Onsite parties or group events are strictly prohibited
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Minimal age
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Garden
Safe-deposit box at front desk
Front desk (limited hours)
Business center
Express check-out
Wedding services
Wheelchair accessible parking
Number of restaurants - 1
Number of outdoor pools - 2
Snack bar/deli
Access to nearby outdoor pool
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Free pool cabanas
Terrace
24-hour pool access
Fully fenced
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Handrails in hallways