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19 Jun 2025
Thursday
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20 Jun 2025
Friday
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2 Adults - 0 Child
1 room

Hotel Cavendish
6.8

Fair

146 Guest reviews

6.8
Fair
146 Verified Reviews
Read all reviews
Cleanliness7.0/10
Service7.2/10
Comfort6.6/10
Condition6.2/10
Amenities6.8/10

75 Gower Street, London, United Kingdom. See map

Free WiFi
Bar/Lounge
Dining services
Concierge
Entertainment
Non-smoking
Accessible facilities
Concierge services
Fireplace in lobby
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Hotel Description

In the heart of London, Hotel Cavendish is within a 5-minute drive of The British Museum and Oxford Street. This eco-certified hotel is 1.4 mi (2.2 km) from Piccadilly Circus and 1.7 mi (2.7 km) from Big Ben. Stay in one of 33 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include express check-out, a 24-hour front desk, and luggage storage.

Hotel policies

No elevators

Green Tourism Program

Noise-free rooms not guaranteed

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 10:30 AM

Cleaning and safety practices

  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Minimal age
18
Spoken Language

English

Amenities

Most Popular

Free WiFi

Bar/Lounge

Dining services

Concierge

Entertainment

Non-smoking

Accessible facilities

Other

Concierge services

Fireplace in lobby

Coffee/tea in common areas

Garden

Free breakfast

Safe-deposit box at front desk

24-hour front desk

Express check-out

Number of restaurants - 1

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

6.8
Fair146 Verified Reviews
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Cleanliness7.0/10
Service7.2/10
Comfort6.6/10
Condition6.2/10
Amenities6.8/10
8/10
Excellent
MS H J, 08 Mar 2025
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Quiet and convenient

Nice and quiet room in good location. Enjoyed the breakfast buffet, which had good choice of cereals, bread, toast, yogurt, croissants etc. dairy-free and gluten-free options were available. Would stay here again.

8/10
Excellent
Magdalena, 28 Feb 2025
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Great for this money

I stayed in a single room and it was exactly what needed and what i paid for. A clean bed, tea, small tv, toilet and a shower. Nice smelling soap. Excellent location. A bit dated but for brand new amenities i would pay several times whar i did. It's clean and comfortable. And you gat a breakfast.

6/10
Fair
Gerry, 15 Feb 2025
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The 2 bed mattresses put together to make up one bed was a bad idea. My wife ended in the middle gap

2/10
Poor
Zahra, 10 Feb 2025
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Very small room . Different than pictures

8/10
Excellent
Erin, 01 Feb 2025
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Great Stay with a Few Noise Issues

I had a very comfortable stay at this centrally located hotel. The room was simple but well-equipped with everything I needed. It was spotlessly clean, and the bed was very comfortable, ensuring a good night’s sleep. However, my room was on the ground floor near reception and the entrance, which made it quite noisy due to guests coming and going. On my first night, I was woken at around 2am by loud conversations at reception. When I went to check, I found it was the night receptionist chatting with their counterpart from the neighbouring hotel. The receptionist apologised profusely, but as noise travelled easily, I decided to buy earplugs for my second night. Thankfully, this solved the problem, and I was not disturbed again. The continental breakfast was excellent, with a great variety of options, including toast, pastries, meats, cheese, eggs, vegetables, yoghurt, tea, coffee, juice, and water. The breakfast room itself is quite small, with perhaps one too many tables squeezed in, but as it wasn’t overly busy during my stay, this wasn’t an issue. The staff were very polite and professional. When my room was serviced after the first night, it was done beautifully. Overall, a very good stay, and I would consider returning—though I’d request a room away from reception next time!

8/10
Excellent
fleur, 24 Jan 2025
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Great Location

Cabin room so is very small but cosy & Warm ( was January) , I heard no noise. Breakfast was okay but avarage. I would stay again though as Great location .

10/10
Exceptional
Leigh, 20 Jan 2025
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Great little hotel

Missed the last train from Euston so needed a bed for the night. What a lovely little hotel. Very clean, great breakfast and easy to Euston. Had a lovely nights sleep

8/10
Excellent
Dina, 14 Jan 2025
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I stayed for 4 nights. Great location. You can walk to oxford street. The staff were very helpful.

6/10
Fair
Muhammad Sabeel, 10 Jan 2025
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Squeaky doors

10/10
Exceptional
Helen, 07 Jan 2025
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Very friendly staff, excellent breakfast. Would recommend! Great location for UCL

10/10
Exceptional
Sarah, 19 Dec 2024
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Lovely stay ay The Cavendish, bonus was the continental breakfast which was included in the price. Room & bathroom clean & spacious. Nice touches were biscuits on the tea/coffee tray, hot chocolate & decaff coffee were available from the breakfast room. Staff friendly & helpful, quick & easy check in, walking distance to stations & attractions, would definitely stay sgain.

8/10
Excellent
Elizabeth RACHEL, 13 Dec 2024
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Hotel generally a bit “scruffy” and in need of modernisation. Small but clean room. Rather hot but appreciated being able to turn off radiator. Had to improvise to prop window open though! Would have been nice to have a bedside lamp and a water glass. Instructions for boiling water in breakfast room would be good! Friendly staff.

6/10
Fair
Steven, 11 Dec 2024
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That’ll do

Service from front desk was nothing but great, and for a night after a business party it was great. The bed was very firm, which isn’t my preference and the breakfast disappointing

10/10
Exceptional
David, 11 Dec 2024
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Small, clean, convenient

The room was small but clean, TV and desk, lots of USB sockets and a kettle. All I needed.

8/10
Excellent
Gwen, 12 Nov 2024
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Good stay

Basic but comfortable

8/10
Excellent
Gwen, 12 Nov 2024
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Good stay

Good location. Room was basic but comfortable.

6/10
Fair
MOSTEFA, 03 Nov 2024
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Only choose that closer to where I work

4/10
Poor
Gillie, 02 Nov 2024
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The hotel was a great location and clean. However the hotel states it has 24/7 reception- there was no one there when I checked in or out. My window would not close and no hot water for a shower in the morning.

10/10
Exceptional
Grace, 05 Oct 2024
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The manager , Sala, was very kind and helped with my bags. He arranged for me to have a ground floor room. I use a cane and it is difficult for me to climb stairs. Hotel Cavendish is located across the street from Waterstones book store which has a very good cafe and wonderful books.

2/10
Poor
R, 29 Sep 2024
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The whole building needs refurnished. The windows are so old and single glazed, they’re crumbling. The net curtains were absolutely filthy. We paid for a double room and what we had was 2 singles pushed together, making for a very uncomfortable and restless trip for me and my partner. Breakfast was poor I do think at the price hot food should be available and if they refurbished it could be done. The only positive I could say was it was in a good location but that’s the only positive. The place needs refurbished and cleaned throughly.

6/10
Fair
Nathalie, 15 Sep 2024
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For a budjet London it was ok, the room was clean enough and it felt safe both in the hotel and around the area. Only access was with your key card which kept other people out. Staff were ok, but a little chilly at breakfast in their approach. Breakfast was basic, boiled egg, cheese, cereal and tea and coffee. Good choice of alternative milks though. I'm not one to complain as I appreciate I read the reviews before booking so wasnt overwhelming suprised. Not likely to be staying again.

2/10
Poor
Sayful, 28 Aug 2024
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The room is like a box room also its very dirty, I recommend hotel .com take this hotel off their list, I stayed in many hotels in London over the yeras but this hotel was horrible, the bathroom is very dirty the bed was dirty aswell.

10/10
Exceptional
Mohammed, 19 Aug 2024
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I had a wonderful stay at this hotel. The rooms were clean and comfortable, the staff was friendly and attentive, and the location was perfect for exploring the area. I highly recommend this place for anyone looking for a relaxing and enjoyable stay.

10/10
Exceptional
Verified traveler, 19 Aug 2024
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Very good Hotel

It is a very good hotel. I recommend you stay there. Staff great and service and decent continental breakfast.

8/10
Excellent
Emily, 01 Aug 2024
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Most of the staff was very friendly and helpful which made our stay more enjoyable.

10/10
Exceptional
Philip, 09 Jul 2024
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Overnight business stay

Small single room but very comfortable.

8/10
Excellent
Erin, 08 Jul 2024
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Great location. Nice room and easy to work with staff.

4/10
Poor
Aaron, 03 Jul 2024
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Very outdated

Room tiny could even put arms out stretched as touched both walls!!, very stuffy and hot with no air even though there was a fan that I had to have on constantly. Had to leave a day early as couldn't bear another night there. Would not recommend one bit

2/10
Poor
Bettina, 01 Jul 2024
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Disappointed

The hotel was very depressing and needs up grading and modernisation. We was in basement and the outlook was dirty steps leading up to the gate. Shower was impossible to use being so short. Was just box room. Tv never came on. The only odious located not far from theatre but I wouldn’t call it 3 star sorry but need redecorating carpet looked dirty and fading. Compared to photos this nothing like that

10/10
Exceptional
Phil, 29 Jun 2024
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Good stay.

We stayed for 1 night using it as our base. The hotel was clean, fresh bedding and towels. Staff were friendly. Breakfast was nice, just simple cereal toast ect. All fresh and plenty. For what we paid it was good.

4/10
Poor
Katherine, 28 Jun 2024
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When I first arrived, there was a sign directing me to the hotel next door to check-in. Apparently, there was only one person running reception for both hotels. If you were checking in at any point between 7am and 11pm, you had to go to the hotel next door. Both hotels were under renovation, which was not mentioned before. The advertised bag storage was an open closet that had no way to actually secure the bags there. Finally during check-in, the very pleasant receptionist said to drop my bag off and then come back to sign some paperwork - not a problem. Within five seconds of unlocking the door, I opened the door and it slammed into the table they placed behind it and stumbled over the flooring in the room. The flooring was installed without something to compensate for the fact that it sticks up enough to catch someone's foot. The room was unacceptable - the light's lampshade wasn't placed correctly and was skewed, the bed had no fitted sheet on it, the headboard was unattached, the bathroom had black spots on the wall, the cabinet holding the sink was deteriorating and was bubbled up from water damaged, the closet door was warped because of the safe that kept it from closing properly, and the worst thing was the door hidden behind a curtain. No where did it say on the listing nor was I told that my room would have a door leading outside; as a solo traveller, that's a huge security issue for me. I was only checked in for an hour before leaving for another hotel.

8/10
Excellent
BRIAN, 25 Jun 2024
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Everything ok

10/10
Exceptional
Georgina, 14 Jun 2024
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Lovely clean comfortable stay in central London

6/10
Fair
Luis, 09 Jun 2024
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Good price for a great location. Kitchen can be noisy in the morning if your room is close to that area

8/10
Excellent
Andrew, 04 Jun 2024
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Clean cheap and close to Euston

Hotel was good for the price. Seemed clean and tidy. Room was very small but adequate and had a TV and coffee/tea facilities. Bathroom was clean but possibly the smallest en-suite I’ve seen. Breakfast was limited but included in the price.

6/10
Fair
Lynne, 30 May 2024
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Suited my Purpose.

Average hotel, a bit dated and the bathroom needs updating. Breakfast ok, reasonable selection. Fine for a one night stay.

4/10
Poor
MOSTEFA, 30 May 2024
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the room, wasnt clear, no shampoo even second day they did supply it after retuning late evening

2/10
Poor
Cemile, 23 May 2024
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awful awful awful

Souless stay...no one speaking to you at breakfast. I use the term breakfast lightly...tinned peaches and a hard bolied egg and toast. That's your lot. Room was absolutely awful....too hot basement room with no view whatsoever...except the mop and bucket that the cleaner had left out in the rain. Trust me...give this place a wide berth...I will!!!!!!!

2/10
Poor
Scott, 21 May 2024
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NOT Recommended

Would not recommend this hotel. From the moment of arrival, the appearance of the hotel was old and dated. I had to go to the hotel next door to check in because there was no one at the desk. The room was small, which I am accustomed to when traveling in Europe but there was no desk or drawers and literally no place to put luggage. There was a small cubby (no closet door) with one hanger that didn't fit inside properly and a safe on the bottom, which was not attached to the floor of the closet. I was going to tolerate it but then I went into the bathroom. Old and dirty. To sit on the toilet, you had to sit sideways because the sink was in the way. The shower was so small, I could barely lift my arms and the worst part was the black mold on the walls in the bathroom. I stayed the first night and the next day went to the desk to check out. I told the clerk that I was checking out early, he looked at his computer, looked at me and said "Ok". Didn't bother to ask why or if there was a problem. I am in the industry and was appalled. I would not recommend this hotel to anyone.

6/10
Fair
Michael, 15 May 2024
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Great location - small rooms - lots of stairs

The hotel is fine. The rooms are small, which is to be expected. It's also hot and stuffy, which is something to bear in mind as summer approaches. They need to add plugs nearer to the bed and USB outlets would also be nice. The shower and bathroom are fine.

6/10
Fair
Angelo, 27 Apr 2024
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Great location, basic hotel

Stayed in a single room for a night. It’s a pretty small place really just for one person. Fairly clean and comfortable bed. Breakfast is pretty basic- cereal, yogurt, pastry. Don’t expect much from the hotel other than the great location.

10/10
Exceptional
susan, 25 Apr 2024
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Recommend 😊

Very comfortable and a great location

8/10
Excellent
Sharon, 22 Apr 2024
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Friendly staff breakfast average i found bathroom very small and big step up into it was not ideal TV had no basic channels

10/10
Exceptional
Philip, 03 Apr 2024
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Very good place for overnight stay!

6/10
Fair
Janine, 30 Mar 2024
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The room is the size of a shoe box and for the amount you pay it isn’t sufficient. I understand it’s ‘London prices’ but I could barely move around in my room. As a result I noticed the carpet needed a really good hoover and clean. Good points: the continental breakfast was yummy and there was nice coffee. Staff were helpful and friendly. The hotel is really close to the British museum and you can easily walk into the centre and explore. In the end the benefits outweighed the downside. Thank you.

8/10
Excellent
Jeremy, 21 Mar 2024
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Reasonably priced functioning clean hotel.

The hotel has minimum staffing and couples up with the hotel next door which at first was daunting. However the breakfast was laid out, the room was clean and the facilities were good for my requirements. Excellent location and a well functioning hotel. Some of the decor is tired particularly the carpets but generally a good hotel.

8/10
Excellent
P C S Reaman Selvam, 26 Feb 2024
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No lift.. and u need to carry urviwn luggages up..

2/10
Poor
Emmanuel, 20 Feb 2024
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My stay at Hotel Cavendish was terrible:

My stay was the most uncomfortable I’ve ever had in a hotel. The bed was literally a baby cot, completely insane, unfit and unjust for an adult guest. The room: oppressively tiny with poor ergonomics. I’m no giant but I could find leg room to do my toilet business. Ditto the shower cubicle. I stayed a whooping 10 days without a key to my room (the lock was down throughout and I had to 100% depend on the front office for access). For the price - it’s a mismatch - no value for money. What’s on the website is not what’s on site. #BuyerBeware

10/10
Exceptional
Catherine, 24 Jan 2024
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Easy to find, short distance from underground and short walk to the theatre. Staff extremely friendly and helpful. Room adequate for 2 night stay.

6/10
Fair
Maree, 15 Jan 2024
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Bat

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