The Property owner was very nice & informative. The hotel was private & the accommodations were charming. Will stay again soon!

Jose is a most gracious and helpful host. We spent a comfortable night in a pleasant atmosphere with good value. Sad they're not serving breakfast any more.

It is a small property without the bells and whistles of a large chain which enhances the experience. Very friendly service, room has everything you need and the location is very convenient. Jose had great suggestions for things to do and we wouldnt hesitate to stay here again.

I like that the hotel is completely enclosed with locking gate. Although I arrived at night and wasn't sure where to find the entrance. Look for the doorbell! The pool is very small, the courtyard is beautiful. Room was clean with everything you need; bottled water, soap, shampoo, AC. Highly recommend.

Very quiet

I have stayed multiple times and locations around Tulum and this is a very clean and quiet location with excellent staff. Will definitely return in the near future. 👍👍👍

We really enjoyed our stay at Casa Sofia. It was perfect for our diving trip. It is centrally located within two blocks of the dive shop we operated out of. Keep in mind that my kid and I went there with the purpose of diving in mind. This, it was a pretty rustic trip with few frills involved. We dived almost everyday and really looked at our hotel as a place to crash. It is within walking distance of everything in the center of town. For visiting the ruins, a taxi is easy to catch. Staff are friendly and accommodating. For travelers looking for the “all inclusive experience”, this is not your hotel. For those wanting a more traditional stay in the heart of a rapidly-expanding small Mexican city, it is perfect. I would and probably will stay at Hotel Casa Sofia again.

good value

the bed was not great, and the shower was poor at best. but still good value

best bang for your buck

clean place and air conditioner worked well. great place to stay and cost was very cheap

Pretty Nice

During the day the hotel looks beautiful, they have a rooftop which is gorgeous and the pool is very calm and tranquil. The bathroom was great and huge, the room was a little old style. Close to restaurants and main street of Tulum town.

Excellent location in the center of Tulum. Two blocks from the main street, restaurants and shops.

Avoid this hotel. The owner is not very forthcoming or honest. They will upcharge you.

Very nice room, comfortable, everything working perfectly.

Tranquil, while being conveniently located near restaurants and public transportation.

Hotel Sophia is an authentic and charming place to stay. Friendly staff, clean rooms, great location.

Staff was great place was extremely clean and safe walking distance to everything

Clean, walking distance to restaurants and shops. Friendly

Cute Rustic Hotel

Really cute, traditional style hotel, dont expect a big fancy resort, but great for what it is, a real boutique hotel run by locals. Breakfast was basic, would have appreciated slightly hoter water in the shower but otherwise great.

Great Value in Tulum

Great value hotel. Very clean and lovely staff. Is in a fabulous location to Tulum centre, and easy bike or cab ride to beach or ruins. The breakfast was very basic, we really only had a wake up coffee before heading out to find something more appetising. I like a firm bed, but found it a little too firm. The plunge pool was great for cooling off and the rooftop terrace lovely. We usually stay at slightly higher grade hotels but was happy here for a few nights, was great to save the $s for experiences other than accommodation:-)

Great Place!

Awesome quiet little Inn with a courtyard and small outdoor pool.

Nice place, helpful staff, good area, breakfast not the best but ok, can get collectivos to the local attractions, rooms clean and quiet, authentic Mexican building

Friendly staff. Very welcoming. Street looks a little tough but seemed safe. Had almost no hot water for shower, tepid at best.

The staff is so lovely and helpful, and the hotel is very charing. The rooms were always really clean, and the pool and rooftop are great. The location is great; it is very close to local restaurants and markets and just a few blocks from the bus station. However, there was no hot water, the pool strictly closes at 7:00 p.m., the bed and pillows were not very comfortable, and the free breakfast had extremely limited options. I would stay here again because of how nice everyone was, plus the cleanliness and great location, but for the price they should really think about fixing the hot water, expanding pool hours and improving the comfort level and breakfast.

Loved Casa Sofia

Amazing place to stay. Quiet and perfectly located. Staff was friendly and very helpful.

Perfect spot to explore Downtown Tulum!

The hotel is perfect for those wanting to explore the Tulum area. The owners were friendly and made us feel right at home. They gave us recommendations for some local spots that aren't as touristy which were fabulous. Walk to other bars/restaurants in less than 5 minutes. Small pool and rooftop were perfect for relaxing with a cerveza after checking out cenotes or the more "busy" beach bars. Their complimentary breakfast was also perfect to start the day with some fresh fruit, carbs, protein, and caffeine!

Great staff & cute hotel! Middle of town.

Great little hotel and staff! Rooms were on smaller side, but clean and there was also a safe. Breakfast served each morning which was perfect before heading out to ruins (less than 10 mins away) or a cenote (couple within 20 minutes), or the beach (10 away). Jose had some really good recommendations if you want a more local, non-touristy feel. Walk to everything downtown and after running around during the day it was nice to come back and jump in pool then head up to the rooftop solarium for the view and a cerveza. Highly recommend if you are ok with staying in town instead of on the beach.

Good, clean value for money hotel with car parking

We had 2 nights at the Casa Sofia ....parking was round the corner and good. Room was average size....ground floor outside small pool courtyard. Bathroom seemed quite new. Slight plumbing problem on immediate arrival as when used hot tap, water gushed from pipes onto floor!! However main man, who checked us in and did breakfasts etc immediately on hand to sort. Breakfast continental but plenty choice---juice/cereal/breads/cheeses. 5 minute walk onto main Tulum shop/restaurant street. Beach towels given on request, as was hairdryer. Good value for money....only key decision is do you stay in Tulum town, or beach strip? As we had 5 beach nights to come at Playa Del Carmen, we stayed in town. However, we drove along the hotels and coast, and as I wasn't that bothered about Tulum town, would probably opt for staying on the coast. It took us about 10 mins in car to the archaeological site.....take your beach towels with you as you have access from the site to a lovely beach!

Great location, helpful staff

We stayed here in the peak season for 2 nights. It is a very small hotel with about 6 rooms, Room size is a bit smaller than expected. The owner was kind and helpful.

Nice boutique hotel in Tulum Pueblo

Nice helpful staff and owner. Easy on street parking.

Great hotel!

Hotel Casa Sofia is friendly, clean and a beautiful hotel. I would definitely recommend it and would stay there again!

A Hidden Jewel in the Town of Tulum!

I give this location a WAO with Ten Stars. We were welcomed late night by the owner and he was very welcoming, gave us some instructions, and walked us to our comfortable rooms. I mean, this is a hidden jewel in the Town of Tulum. The towns were super clean, the beds were super comfortable and the air condition will freeze you up. I will stay back anytime with friends and family.

Perfect location in town.

We had such a lovely stay at Casa Sofia. Jose the owner was very accommodating at every opportunity, extremely informative and generous with his time. It was ours favourite experience so far on our travels. I would highly recommend!!

GREAT PLACE

A LITTLE HARD TO FIND BUT ABSOLUTELY BEAUTIFUL ONCE YOU ENTER THE HUGE FRONT DOOR. THE OWNER WAS VERY PERSONABLE, THE HOTEL, POOL AND ROOF DECK WERE PERFECT FOR A RELAXING 3 NITE STAY.

A diamond in the rough

This is a very lovely small hotel, hidden behind some small side streets. It is very charming and super clean. Would definitely stay there again and is a great alternative to the larger brand name hotels.

I LOVED this hotel!

Very charming, visually pleasant and comfortable experience. The owner and staff were very helpful with information. Location was handy for being right in tiwn. Just wish it were on the beach. It's about a 15-20 minute drive to access a public beach. The room was spacious and clean, beds were firm and very comfortable. Showers were hot. I stayed for a week. Last night they put a half bottle of chilled sparkling wine in my room and two roses on the windshield of my car, parked out front on the street.

Charming - but overpriced

Charming B&B. New, clean, and very friendly staff. Despite the aesthetically pleasing courtyard and room, it is honestly overpriced (perhaps we paid more just before New Years). It doesn't quite make the cut for hotels in this price range (please upgrade the cheap, flimsy toilet seat). Nevertheless, we enjoyed staying here.

Outside doesn't match inside

This hotel looks quaint on the outside and has a nice cafe/restaurant inside. The rooms, however, are more Mexican "3-star" standard than US "3-star" standard. While the rooms do have AC, it's an older box-model AC with the knobs broken off which you operate by flipping on a switch on the wall. The mattresses are not padded and are covered by a plastic mattress cover. The sheets were clean, but so threadbare you could see the outline of a person through the wear and tear. There is a swimming pool and a restaurant, but they are right outside the door if you are staying in the front of the property and definitely add to the noise if the room. The included breakfast was really good and had a lot of local specialties worth trying, and the location was superb! Right in the middle of town facing the zocalo. One thing to note is that on some nights, there is a live, amplified band playing tango music in the Zocalo which is really loud and doesn't stop until 10pm. I don't think it's possible to sleep in this location until after 10pm given the tango music, swimming pool and bar. That said, what a fun, lively place! If you are adventurous and are seeking a local experience in an amazing town, this place fits the bill.

Beautiful and cozy

This turned out to be more like a Bed & Breakfast than I was expecting (and I'm definitely not a B&B person), hence the lower marks for some aspects. The pool is more the size of a very large hot tub, so the pictures on the website were a bit mis-leading (couldn't do my laps). This would not be a place I'd bring young kids, but as a home-base from which to travel it worked out nicely.

E.g. Nice hotel close to the beach

Quiet enclave in the middle of a somewhat rundown urban area in Tulum. Safe, clean, and quiet enough inside. Pool area is very small and breakfast was very light in terms of choices, but the location is very accessible to the downtown and the ruins of Tulum. Angel, the owner/manger, is very courteous and helpful.

Perfect location and Great value for Money!

Excellent location in the middle of Tulum, just 2 blocks from downtown Tulum. It's GOOD to keep a short distance from the non-stop music. Many restaurants around, not a problem for breakfast, lunch or dinner. The ADO bus station is on the Right of the main street, 10-15 mins walk; A taxi service center is on the Left of the main street, 5 mins walk. Room is small but cozy and clean. Wifi is smooth, Air-conditioning works well. The Hotel host, Mr. Jose Antonio very nice and helpful, he always make us feel warm. I would recommand this place if you would like to stay in town of Tulum.

Hôtel au centre de Tulum Pueblo, bien situé pour le petit dej et les restaurants. Hôtel simple, charmant, très propre. Petite piscine pour se rafraîchir et beau toit terrasse. Patron très aimable, toujours prêt à nous renseigner. Très bon rapport qualité prix.

Hôte extrêmement sympathique. Maison charmante. Piscine qui est un régal après une (trop) chaude journée. Seul défaut inévitable en centre ville : un peu de musique arrive de la rue principale jusqu'assez tard dans la nuit. Les collectivos et les bus ADO pour les attractions locales ne sont qu'à quelques blocs de distance. Nous retournerions probablement dans cet hôtel si nous devions à nouveau visiter Tulum et ses environs.

excelente trato

We had a lovely stay at this place. The location was perfect, the room was nice and the owner was very helpfull.

Hotel med charme

Hotellet er lille og charmerende og jeg synes godt om det, men der er nogle punkter som er mindre gode. Prisen er god, og det er beliggenheden også. Det ser ikke ud af meget fra gaden, men inde i gården er det flot og ret imponerende. Men det var lidt svært at finde, og parkering er på gaden. Værelset var ikke så stort så det kan være svært at finde plads til sine ting. Vandtrykket i bruseren var meget lavt, så det er ikke der man står og får varmen. Internettet havde udfald og var nogengange meget langsomt. Men alt taget i betragtning, synes jeg godt om dette hotel.

Muy bien servicio, cómodo las personas que te atienden son muy amables

gracias

buena ubicación, muy lindo ,limpio y cómodo

HOTEL CERRADO

MUY MAL, EL HOTEL ESTABA CERRADO LLAME Y ME DIJERON QUE NO TENIA NINGUNA RESERVACION A MI NOMBRE, NIO ME RESOLVIERON. TUVE QUE IR A BUSCAR OTRO HOTEL

Super freundliches Personal. Immer pünktlicher Zimmerservice und alles sehr sauber. Zudem ist das Hotel sehr zentral gelegen, sodass man alles in Tulum zu Fuß erreichen kann.

Bien

Petit hôtel très sympa situé en ville à environ 5km des plages. Personnel accueillant