Hotel Casa San Rafael

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A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. This hotel is 0.3 mi (0.5 km) from New Cathedral of Cuenca and 0.4 mi (0.6 km) from Civic Plaza. Stay in one of 13 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

You need to know

• Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Alcohol is not permitted at this property.
• Parking height restrictions apply.
• Contactless check-out is available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Minimal age

18

Optional fees

• Airport shuttle fee: USD 20 per person (roundtrip)
• Airport shuttle fee per child: USD 10 (roundtrip), (from 6 to 12 years old)
• Nearby parking fee: USD 13 per day (66 ft away)
• Credit card charges are subject to a surcharge of 8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish