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Hotel Description
A stay at Hotel Astor places you in the heart of Retalhuleu, steps from San Antonio de Padua Church and 3 minutes by foot from Museum of Archeology and Ethnology. This hotel is 0.1 mi (0.2 km) from Museo de Arqueología y Etnología and 5.6 mi (9 km) from Dino Park. Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a first aid kit
Minimal age
Optional fees
- Airport shuttle fee: USD 10 per person (roundtrip)
- Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Banquet facilities
Other
Airport transportation (surcharge)
Laundry facilities
Garden
Free breakfast
Safe-deposit box at front desk
Free use of nearby fitness center
24-hour front desk
Designated smoking areas
Number of restaurants - 1
Number of meeting rooms - 6
Number of outdoor pools - 1
Free self parking
Number of bars/lounges - 1
Banquet hall
Wheelchair accessible – no
Hotel reviews
TravellerTravellerEl hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
TravellerThe people was very kínd and the location for out visit was great.
TravellerBusiness trip Hotel
Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
TravellerNice Hotel to stay
Very nice hotel, I would def stay here if I come back again.
TravellerNICE HOTEL
VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
TravellerOn the verge of scam.
So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
TravellerTardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
TravellerVery nice please the bar was amazing good service !!!
TravellerPESIMO SERVICIO
Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
TravellerHotel limpio y muy agradable.
Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.
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