You need to know

• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Guests are required to download the property's TTHotel Guest mobile app before check-in. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. Please note: The room layout and furnishings may differ from the photos shown.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• This property uses a grey water recycling system
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Fee for continental breakfast: approximately NZD 32 for adults and NZD 32 for children
• Airport shuttle fee: NZD 25 per person (one-way)
• Airport shuttle fee per child: NZD 25 (one-way)
• Covered self parking fee: NZD 30 per night
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Crib (infant bed) fee: NZD 20.0 per night
• Rollaway bed fee: NZD 75.0 per night
• Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Chinese (Cantonese)

English

Chinese (Mandarin)

French

Spanish