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24 Feb 2025
Monday
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25 Feb 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Hostería Pionero in Torres del Paine, you'll be 22.1 mi (35.6 km) from Lake Sarmiento and 31 mi (49.8 km) from Amarga Lake. Make yourself at home in one of the 9 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Hotel policies

No elevators

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: 11:00 PM
Minimum check-in age: 16
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know
  • No pets and no service animals are allowed at this property.
Special Instructions
The front desk is open daily from 7:00 AM - 11 PM. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
Minimal age
16
Optional fees
  • Airport shuttle fee: USD 338.00 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Transportation services

Other

Concierge services

Laundry facilities

Garden

Free breakfast

Safe-deposit box at front desk

Front desk (limited hours)

Area shuttle (surcharge)

Number of restaurants - 1

Free self parking

Number of bars/lounges - 1

Free parking nearby

Terrace

Uncovered parking

Distance from property (ft) - 328

Distance from property (meters) - 100

Wheelchair accessible – no

Hotel reviews

8.2
Excellent37 Verified Reviews
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Cleanliness9.0/10
Service9.0/10
Comfort8.0/10
Condition8.0/10
Neighborhood9.0/10
Amenities8.2/10
2/10
Poor
Beny, 24 Mar 2024
hotel-logo-v2.pngTraveller

No hot water. The tub is unsafe. The rooms were freezing cold. We left after the first night even though we had to pay for two nights in advance.

8/10
Excellent
Rongrong, 15 Mar 2024
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The owner is very friendly. But the facilities in the room are very simple and lack necessary furniture. The room only has a very small bedside table, a soft chair and a long stool. Water sprayed out from the faucet joint in the bathroom. Even calling the owner could not solve the problem. I had no choice but to wrap a strong napkin issued on the plane around the faucet connection to direct the fine water sprayed out into the bath basin to prevent the water from flowing to the shower room floor. In addition, the heating in the room is only supplied regularly in the evening and morning. When I get up in the middle of the night, the room feels cold.

8/10
Excellent
Jo Ann, 21 Feb 2024
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It’s an odd place. The house is lovely. Huge and beautiful living room, which we thoroughly enjoyed. Our own room was big, and the bathroom, while small, was new and clean. One of the comments here said that the hot water didn’t work, which we did not experience. But it did take a couple of minutes for the hot water to come in, so just be patient. The dinner prices are a bit high, but you can order a la carte, and the dining room is beautiful. We bought our own bottle of wine at El Ovejero in town, and that seemed to be no problem at all. The food quality was pretty good, not great. Breakfast was skimpy, but if you ask, they will cut up some fresh fruit for you. And if you don’t like this sort of arrangement, try the brand new hotel in town, which also looks nice.

10/10
Exceptional
Robert, 01 Feb 2024
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Beautiful

8/10
Excellent
Shujie, 16 Jan 2024
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Staff is nice and friendly. Dinner was good.

4/10
Poor
B, 22 Feb 2023
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The staff was very friendly, but there was often no hot water for showers and the rooms were very cold. We were disappointed with the food as well.

10/10
Exceptional
Verified traveler, 04 Feb 2020
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Very cute and old but very up to date and clean. Friendly nice staff

8/10
Excellent
David, 07 Jan 2020
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An unpretentious friendly, clean and enjoyable place to stay. However the town outside which it is located has very little going for it and the road to Torres del Paine is in a very bad state of repair, noting however a new road appears to be being built.

10/10
Exceptional
Verified traveler, 02 Jan 2020
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What a jewel of a place! We stayed there for 2 nights to include New Years Eve, and we loved it. A great B&B feel in a gorgeous setting run by warm and welcoming Chileans. We feel like we got lucky finding this hotel.

10/10
Exceptional
Richard, 17 Dec 2019
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A wonderful, comfortable place with great service and good food.

6/10
Fair
Verified traveler, 13 May 2019
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Lack of gas station at the village made it difficult to commute to and fro Torres del Paine. The staff , service and internet poor.

8/10
Excellent
Verified traveler, 21 Apr 2019
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We stayed for two nights because it was close to Torres Del Paine NP so we could drive in and out each day and didn’t pay $$$$ to stay inside.

10/10
Exceptional
Verified traveler, 06 Apr 2019
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Staff were super helpful. Very nice room, enjoyed the fireplace at night.

10/10
Exceptional
Verified traveler, 22 Mar 2019
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I liked the location, especially the staff, the room was very pleasant and very clean.

8/10
Excellent
Verified traveler, 19 Mar 2019
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The staff were great! The house had a lot of character as it is 100 years old. Too far from Torres del Paine. 90 min drive to get to the patk

6/10
Fair
Aditya, 01 Mar 2019
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The water is brown

The tap water everywhere includong the sink was brown. The flush took like 10 minutes to refill. The room itself was fine and the location good. And chilean people are super wonderful. But if the basics go wrong, like brown water to brush your teeth with and shower and a fluah that barely works, it spoils the stay.

10/10
Exceptional
Verified traveler, 04 Jan 2019
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Loved the location and all the staff we interacted with! Thanks Nicholas and Juan! The place was very comfortable and a nice experience during New Year's Eve. We were able to get a faint WiFi signal in our room, but it was easier in the longing areas. The excursion we booked through the Hosteria was fantastic! The Lago Grey with Navigation was life changing! It did take a while for the hot water to come for our room and maintenance had to fix something. Additionally there weren't games, TVs or radios to use during the quiet evenings so we were glad we brought our own speaker to use for entertainment when we didn't want to be outside. The food they served for breakfast and dinner was really good! We also took advantage of their boxed (sack) lunches and they were excellent! I think I had home cooked turkey with some delicious spices one day on my sandwich-fantastic! We would definitely recommend you place! It was a great experience!

8/10
Excellent
LOURDES, 18 Mar 2024
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El alojamiento y el entorno son muy hermosos, pero la hostería necesita conservación y mejor calefacción. El personal muy amable y servicial (Sebastián)

4/10
Poor
Verified traveler, 18 Nov 2023
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Morra de frio sem calefação.

O atendimento foi muito bom, o Sebastian é ótimo, o café da manhã e o jantar foram muito bons também, têm 2 cozinheiros ótimos. O banheiro é grande mas a água é barrenta. O quarto é espaçoso mas desligam a calefação toda a madrugada e algumas vezes durante o dia e você quase morre de frio.

10/10
Exceptional
ricardo, 19 Oct 2022
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Mejor que en casa

Excelente establecimiento. Personal sumamente amable y atento

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