Holiday Inn Vancouver Centre by IHG
8.6

Excellent

926 Guest reviews

8.6
Excellent
926 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.0/10
Comfort9.0/10
Condition8.6/10
Neighborhood8.0/10
Amenities8.2/10

711 Broadway W, Vancouver, Canada. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
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Hotel Description

A stay at Holiday Inn Vancouver Centre by IHG places you in the heart of Vancouver, within a 5-minute drive of BC Place Stadium and Rogers Arena. This eco-certified hotel is 1.4 mi (2.3 km) from Science World and 1.9 mi (3.1 km) from Robson Street. Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Vancouver? This hotel has 5679 square feet (528 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Hotel policies

No rollaway/extra beds available

Parking height restrictions apply

Green Key Global

LGBTQ friendly

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 19
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • Essential workers only - NO

Important information

You need to know
  • Pool access available from 6:00 AM to 11:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
19
Optional fees
  • Fee for buffet breakfast: approximately CAD 20 to 30 per person
  • Covered self parking fee: CAD 23.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

Russian

Korean

Japanese

Filipino

English

Croatian

Chinese (Mandarin)

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Gym

Entertainment

Smoking areas

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Gift shops or newsstand

Conference space

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Business center

Porter/bellhop

Meeting rooms

Designated smoking areas

Free wired internet

Wheelchair accessible parking

Assistive listening devices available

Braille or raised signage

Number of restaurants - 1

Conference space size (feet) - 5679

Conference space size (meters) - 528

Number of indoor pools - 1

Designated smoking areas (fines apply)

Self parking (surcharge)

Number of bars/lounges - 1

Terrace

Ballroom

Banquet hall

Vending machine

Covered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Stair-free path to entrance

Hotel reviews

8.6
Excellent926 Verified Reviews
warning-sign.svg
Cleanliness9.0/10
Service9.0/10
Comfort9.0/10
Condition8.6/10
Neighborhood8.0/10
Amenities8.2/10
10/10
Exceptional
Lindsay, 21 Apr 2025
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Weve stayed here before, we love the facility and the convenience of the area but man the homeless in downtown Van are sure everywhere. Walking to dinner you definitely make sure to be home before dark....

8/10
Excellent
Nellie, 16 Apr 2025
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I am frustrated that despite arranging for a late check out, both the front desk phoned me, as well as the room cleaner simultaneously knocking on the door at 1109 demanding I leave. The front desk insisted my request was not entered.

8/10
Excellent
Myron, 13 Apr 2025
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Older property but helpful staff

6/10
Fair
Erica, 07 Apr 2025
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The main entry and restaurant were welcoming. I stayed on the 15th floor and it didn’t smell very fresh. The carpets felt icky. I was grateful for the slippers provided.

8/10
Excellent
bill, 06 Apr 2025
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I was pleasantly surprised about the quality of the room.

10/10
Exceptional
Ana del, 06 Apr 2025
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Great option, friendly staff!

6/10
Fair
lisa, 05 Apr 2025
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One of the most uncomfortable beds we have ever slept in. Average basic room

10/10
Exceptional
Gemma, 04 Apr 2025
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The location was just perfect for the purpose of my stay. Staff was great. Clean every day.

10/10
Exceptional
Dennis, 04 Apr 2025
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Close to the hospital and clinics

8/10
Excellent
Patricia, 02 Apr 2025
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Hotel was clean staff friendly Ordered room service and food was very unsatisfactory

6/10
Fair
Teena, 31 Mar 2025
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paying for parking when you are paying to stay at the hotel is not great and the checkin girl tried to charge me again stating my visa didnt work when it did. Breakfast was great and the breakfast service was fantastic

4/10
Poor
Javad, 31 Mar 2025
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We checked in around 10:30 PM and hoped for a good rest. Everyone else but me fell asleep. The neighbor next door was moaning, screaming and talking very loudly until 1:30 AM, when I finally went to the reception to let them know. I couldn’t call from the room because I would have risked to wake up my folks, who were not bothered by the noise and fell asleep. The receptionist verified the situation and moved the guest to another room. At 2 AM the manager called me to tell me that the guest was only loud every few minutes. I was shocked! My husband woke scared by the very loud phone ringing and there went my sleep…. I checked out in the morning and did not stay the second night I was supposed to. Expedia refunded the second night I did not stay, but sincerely, nothing was done for the first night ruined. I paid the rate of a 4 stars hotel to get a 1 star experience.

8/10
Excellent
Giles, 30 Mar 2025
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The extra taxes

10/10
Exceptional
Torey, 30 Mar 2025
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Staff was amazing with check in and the room was spotless! Great views!

10/10
Exceptional
Steve, 28 Mar 2025
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Staff was excellent. Breakfast was good. Good selection.

8/10
Excellent
Deborah, 27 Mar 2025
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Nice stay. Good location. Average hotel.

10/10
Exceptional
Verified traveler, 22 Mar 2025
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Holiday Inn Vancouver Center

We had an excellent stay at this Holiday Inn. Great location, very close to restaurants, activities, and transportation. The beds are very comfortable. Would like to have a safe in the room but we feel very safe in the area.

8/10
Excellent
Richard, 22 Mar 2025
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This is a health trip so in and out. But breakfast was good. The rooms are starting to get old but it was kept clean. Daily maid service is special these daya

10/10
Exceptional
Cindy, 17 Mar 2025
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People were friendly and respectful. The room was clean and set up nicely. Didn't like that there was no designated smoking area.

4/10
Poor
Emily, 17 Mar 2025
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The noise. Adjoining door with the next room provided no sound barrier. The kids in the room next door were so loud they kept us up tip after midnight. Front desk did try to call once and sent security once but nothing helped. They did say to call them again if it didn’t stop and they would move us to sleep somewhere else. Didn’t feel like doing that so late at night. Wouldn’t stay there again but maybe requesting a room with that doesn’t have an adjoining door would help.

4/10
Poor
Roderick, 13 Mar 2025
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Very noisy and dated accommodations. Pool of water left on the carpet in the middle of the room when we arrived.

10/10
Exceptional
Lara, 12 Mar 2025
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Nothing but good to say for my quick overnight stay. Very helpful staff. Very clean and comfortable unit. Will definitely stay again AND recommend.

10/10
Exceptional
Tara, 09 Mar 2025
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Perfect location

8/10
Excellent
Susan, 23 Feb 2025
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Close to VGH and offer medical rates

10/10
Exceptional
Gabriela, 22 Feb 2025
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Great stay, thank you very much for everything

10/10
Exceptional
Juri, 22 Feb 2025
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everything fine

8/10
Excellent
dana, 18 Feb 2025
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Nice

10/10
Exceptional
Melissa, 17 Feb 2025
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Had a great stay!

8/10
Excellent
Wade, 15 Feb 2025
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A nice clean hotel, that's close to many businesses and restaurants. The only problem I had was they said they have covered parking, but failed to mention there's a height restriction of 6.6 feet. My truck is 6.8 feet. They do have an alternative parking lot only a half block away, run by City park and you get a crosscutting discount code from the hotel. I'd stay there again for sure.

10/10
Exceptional
Carol, 12 Feb 2025
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Great stay.

Beds were very comfy. Rooms were extremely clean. Service was very friendly and efficient.

10/10
Exceptional
Lucia, 10 Feb 2025
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Great!

8/10
Excellent
Darcelle, 09 Feb 2025
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I liked that I wasn’t woken up during the night by other people

8/10
Excellent
Janice, 07 Feb 2025
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the property was convenient for our purposes. From the advertising I expected breakfast and parking included but it wasn't.

10/10
Exceptional
Danilo, 03 Feb 2025
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Close to many restaurants, easy to walk around

2/10
Poor
Stevie, 01 Feb 2025
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Poor service

I am disappointed in our stay. My husband had surgery and was given clearance by the doctor to fly home. We tried to check out and not spend the night and they charged us the entire night

10/10
Exceptional
Robin, 30 Jan 2025
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Very comfortable bed. Close to amenities.

10/10
Exceptional
Keith, 30 Jan 2025
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Property is nice and convinient

10/10
Exceptional
Amy, 29 Jan 2025
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Great location & views!

We enjoyed our one night at the Holiday Inn Vancouver City Centre. Nice room, good view. We wished that the hotel restaurant stay open past 9:30 p.m. Otherwise great and will be back.

8/10
Excellent
Raquel del, 27 Jan 2025
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Great hotel for the price. Older hotel but well maintained. Staff are polite and respectful. Will be back.

8/10
Excellent
Roch, 22 Jan 2025
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Very slow service in dining room .

10/10
Exceptional
Frederick, 21 Jan 2025
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Stayed here before. The courteous, helpful staff from reception, restaurant to cleaning staff make it the #1 choice.

10/10
Exceptional
Aniruddha, 20 Jan 2025
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Excellent place to stay with family.

10/10
Exceptional
Johannes, 15 Jan 2025
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Very clean and safe place to stay close to VGH

We are staying here for a few days after my wife had a major surgery at VGH. Very accommodating staff and close to the hospital. Room service is fantastic and reasonably priced. We did not use on site amenities like the swimming pool.

10/10
Exceptional
Roberto, 09 Jan 2025
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Good location

10/10
Exceptional
John, 09 Jan 2025
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Clean room, fast room services. Great breakfast buffet. Clean pool. Close to where we needed to walk to.

10/10
Exceptional
Ian, 05 Jan 2025
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Convenient when traveling for medical purposes

10/10
Exceptional
Kevin, 04 Jan 2025
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Easy convenient location

Had an appointment at the West Coast Eye Center and this location is so close - 2 minute walk. Staff is so friendly, including in the restaurant for breakfast and Happy Hour.

8/10
Excellent
Trevor, 01 Jan 2025
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Comfortable, but if you have an adjoining room, you can clearly hear what’s going on through the door.

8/10
Excellent
Michael, 31 Dec 2024
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Breakfast is mediocre, it could be better!

10/10
Exceptional
Elmer, 31 Dec 2024
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Nice place! Quiet even right next to the elevator.

8/10
Excellent
Robert Myles, 29 Dec 2024
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It was fine. No problems

10/10
Exceptional
Julia, 28 Dec 2024
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Nice room..clean and quiet and excellent view

8/10
Excellent
Lynne, 25 Dec 2024
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Proximity to family.

10/10
Exceptional
Jared, 21 Dec 2024
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Courteous staff, clean room, great location, and so also very busy, often loud, but nothing unreasonable or unexpected for being on a main boulevard.

10/10
Exceptional
Walter, 18 Dec 2024
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Good location.

2/10
Poor
Larry, 15 Dec 2024
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I got tricked by either Expedia or Holiday Inn into a "non-refundable" rate, which was the only rate offered to me at this hotel. When I became ill and couldn't travel, I had to eat a $400 hotel room with no other options, because in 2024, everyone is out to get you and you need to be a lawyer to survive.

8/10
Excellent
Steven, 13 Dec 2024
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Good hotel in a good area, easy to access different parts of Vancouver

8/10
Excellent
Robert, 01 Dec 2024
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3rd time staying here. Clean rooms and helpful front desk!!

10/10
Exceptional
MaryAnne, 29 Nov 2024
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We had rented two rooms for a family time and event in the area. We arrived quite early. The efficient staff let us check into one room and gave us two parking spots. We were able to check in and not waste any more time and could proceed with our day. We enjoyed our time in the larger rooms we rented.

10/10
Exceptional
Tammy, 28 Nov 2024
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Property was well maintained, clean and the staff were friendly. The location is walking distance to many restaurants and coffee shops.

10/10
Exceptional
Amber, 25 Nov 2024
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Great Stay

Great Stay, Friendly Staff, and an amazing breakfast !

10/10
Exceptional
Shannon, 24 Nov 2024
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Came into the city for a concert. Hotel met all expectations from ease of check-in to parking access, transportation. Area full of dining options. Room was very comfortable and clean. Would definitely stay again.

8/10
Excellent
Kalissa, 23 Nov 2024
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We had very good friendly service.

10/10
Exceptional
Chrystal, 23 Nov 2024
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Quick walk to the sky train to get to Roger’s or BC Place

10/10
Exceptional
Helen, 22 Nov 2024
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Gem in central Vancouver

Great central location. Clean, quiet, comfortable. Walking distance to Train as well as Granville Island. Close to coffee shops, groceries and the Vancouver General Hospital.

10/10
Exceptional
Donna, 22 Nov 2024
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I was in area for surgery. The hotel was a great home base and place to recover.

8/10
Excellent
Hannah, 21 Nov 2024
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Staff were very friendly

10/10
Exceptional
Don, 20 Nov 2024
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great

10/10
Exceptional
Donald, 19 Nov 2024
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We arived early expecting to have to wait for check in but was happy to be told that our room was ready and we could check in early .🤗Great staff, clean room ,close to skytrain station. lots of restaurants and bars close by . Enjoyed our stay.

10/10
Exceptional
michael, 18 Nov 2024
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Terrific buffet Breskfeast easy to get to the sky train

8/10
Excellent
Barry, 18 Nov 2024
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was downtown

10/10
Exceptional
Carol, 18 Nov 2024
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The staff were all most pleasant and went out of their way to be helpful. The room was very clean and well-equipped. The hallway carpet needed a shampoo. Breakfast was good value. Parking was easy and moderately priced. The swimming pool was a good size and easily accessed. The area around the hotel is noisy but it's OK indoors.

8/10
Excellent
Rob, 18 Nov 2024
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It nice

10/10
Exceptional
Mark, 14 Nov 2024
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All was great!!!

10/10
Exceptional
Raphael, 13 Nov 2024
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Friendly staff, nice room, well located at a decent price. Would definitely stay there again.

10/10
Exceptional
Jean-Mathieu, 13 Nov 2024
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Really good.

10/10
Exceptional
Emmanuel, 10 Nov 2024
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Hospitable staff

8/10
Excellent
Jo Mansell, 08 Nov 2024
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Friendly housekeeping staff and servers in attached restaurant

10/10
Exceptional
Richard, 07 Nov 2024
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Good option if you don’t want to stay in the downtown core of Vancouver but still be close to it.

10/10
Exceptional
Edmund, 25 Oct 2024
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The staff and employees were very efficient and courteous

6/10
Fair
Greg, 20 Oct 2024
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Looks like the hotel was modernized about 10-15 years ago which is fine but why they never installed any USB plugs is beyond me. The shower is the type contained in a bathtub. Lastly they advertise across the street from the VGH. That is an outright lie.

10/10
Exceptional
Ila, 19 Oct 2024
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Great location

6/10
Fair
Lael, 14 Oct 2024
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It's a Holiday Inn, not sure what you're expecting.

10/10
Exceptional
wendy, 09 Oct 2024
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Room was great. Lots of different restaurants and shops within walking distance and less than 1km to the waterfront pathway.

8/10
Excellent
Levi, 07 Oct 2024
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I liked it but some of it just didn’t really add up to what I expected

10/10
Exceptional
Alfonzo, 02 Oct 2024
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Friendly staff. Clean. Parking on site

6/10
Fair
Troy, 24 Sep 2024
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Hotel felt overpriced for what's included

8/10
Excellent
Andrew, 23 Sep 2024
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It was nice

10/10
Exceptional
Robert William, 23 Sep 2024
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Great for families! Breakfast buffet was top notch!

8/10
Excellent
Paul, 22 Sep 2024
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Our room was directly opposite the elevator so people noise at times

10/10
Exceptional
Roger, 22 Sep 2024
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.

2/10
Poor
Craig, 22 Sep 2024
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Bed was very uncomfortable and prices are outrageous for the quality of room provided

10/10
Exceptional
Harold, 20 Sep 2024
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Quiet and clean. Excellent service.

10/10
Exceptional
Martin Jonas, 19 Sep 2024
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Staff are friendly.

10/10
Exceptional
Lisa, 19 Sep 2024
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Exceptional

Stay was fantastic. Excellent, convenient location within walking distance to many awesome sights. Staff was always accommoating and very friendly. Food was terrific.

10/10
Exceptional
Martin, 15 Sep 2024
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My daughter and I only stayed one night, at the end of a two week RV trip, but the hotel was an excellent place to wind down. Bed was very comfy and the room was very clean. All of the staff we met were friendly and very helpful and polite. 👍

10/10
Exceptional
Jennifer, 12 Sep 2024
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Bb

8/10
Excellent
Madhav, 10 Sep 2024
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Comfortable and good location Lobby ordinary

10/10
Exceptional
Andrea, 09 Sep 2024
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Great staff, room and location. And they allowed us an early check in!

8/10
Excellent
Kalvin, 09 Sep 2024
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I liked the street view and the factvthat i has a view instead of a wall or dirty back alley.

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