Value for money.

Convenient

Nice staffs

Would definitely return

The staff were super friendly and even arranged a bar fridge for us. Good location, great buffet breakfast. Would definitely return

Very clean and in central location. Front desk staff has good understanding of English, which makes check in easy.

Excellent customer service, nice and clean room

The staff at Holiday Inn Gulou were extremely friendly, helpful and accommodating. Melody and her staff went above and beyond to help me and make sure I was given the best service. The room was nice, and the hotel is in a great location. I will definitely stay again next time I go to Chengdu.

It’s a wonderful place to stay while in Chengdu. The staff here are courteous and efficient. The small things, like fruit in our room, was a nice touch. We enjoyed everything during our stay. Even the pillows had stitched-in notes informing us what kind of pillows they were. The attention to detail made our stay extra nice.

Very nice Chengdu hotel

Really comfortable hotel with very good staff. Good breakfast and location. Melisa was especially helpful.

Excellent breakfast buffet that offers choices for every taste. Staff are professional, courteous, helpful. Thanks.

Good selection of food at breakfast. Reception staff can speak reasonable English. Located a 10 min walk from a subway station. No fridge in the bedroom.

Good location and friendly staff. Very clean and comfortable hotel with lovely restaurant facilities

Great Stay

Value for money and the breakfast is good. A short 8 mins walk to 2 nearby metro stations. Will come back to Holiday Inn Express Chengdu Gulou in the future.

2nd time there. Specious room, very pleasant stay. Self use Laundromat in building 40 yuan for washer + dryer. Good wifi, good stream of hot water, in a bid shower room.

Holiday Inn never disappoints

Location is central downtown and convenient to get taxi.

The most outstanding part of this hotel is its breakfast buffet! They have chef quality Sichuan food, not the American Sichuan food that is covered with chili. Real Sichuan food is fresh ingredient, and the purpose of the cooking is to bring out the flavors of the food. They have such a huge layout of the buffet, would take three average stomaches to get one sample of each

No frills hotel and kudos to the housekeeping team. The room is well maintained, clean and quiet. Buffet breakfast is average with local Sichuan choice. It seems like there is not any security during my 2 days of stay. Return to stay 7/10 for value of money and cleanliness.

Good hotel

Woke up in the middle of sleep perspiring, seems like the air con was off in the middle of night. Both pillow also a bit too soft for comfort.

Great stay

Check-in was smooth and easy, front desk staff extremely helpful, even helped to arrange takeaway breakfast for our early departure the next morning.

Weekend in Chengdu

Location, Reception and cleaning were excellent. Room was a little below my expectations with a horrible view to the rear over the rooftops of ugly older apartment blocks. I booked a double room with King Size bed which was confirmed at check in but got a standard (small) double bed. Breakfast was good, coffee was excellent. We ate one lunch in the hotel restaurant but it is better to eat outside. The hotel is very busy with international guests so breakfast got very noisy. No refrigerator in our room which was disappointing. Room was very quiet at night. 10 minutes walk from nearest subway station. Wifi sometimes rather weak. Otherwise a good choice for a short stay.

Everything was cool about the hotel except for the staff working at the front desk! They have poor English skills, yes I understand English is not their first language and it is not mine either. But they were not ready to answer my questions. They charged me twice for the room claiming it was not paid by Expedia, and when I checked out they cancelled the second charge (bilked the money back to my card) but they did not even say sorry or show any form of an apology! When I try to speak with one of the staff all the other staff members will be laughing at the language barrier giving the fact I don’t speak Chinese. Gosh they cannot even understand body language or gestures, yes I know these kind of things are culturally bounded but I am assuming they had many international guests. I think the hotel needs to offer English as well as customer service classes to the staff. Thanks god I had friends living in Chengdu otherwise I would have been missed up!

Convenient location and central to our needs.

Convenient location and central to our needs.

Very good hotel in good location. Staff are nice and helpful. Really recommend.

Non a truly non smoking room

Non smoking room is not truly non smoking. We can still smell the smoke throughout the room. No smoking is only applied to no smoking on the bed. It was written in Chinese this way. Air Con is controlled by the hotel. The room is very hot. When contacted the front desk, the only solution is to open the window. But the street is very noisy and more smoke odor coming in through the window. Pleasant breakfast selections. Room is partially updated. The old phone and hair dryer are so dated. The paint on top of the window are peeling off. Staff are very helpful at the front desk.

The best hotel in Chengdu!

I truly enjoyed my stay at this hotel!

Not bad, nothing special though

Very comfortable bed and the pillows. Breakfast okay. Bit boring after few days

Poor directions provided by hotel

Everything was going fine until a rat ran up the wall of the dining room on the morning of the 4th Nov ! One other thing was the poor directions given in the hotel leaflet for visiting Jinsha and Dujiangyan which to say the least is inaccurate, we almost miss visting Dujiangyan because of the directions as it was totally incomplete as it did not mention that after arriving at the last MRT station we still had to take a hispeed train which has only available every few hours after which we still have to take local bus at Dujiangyan train station to the visitor centre !

Top for cleanliness, friendly and helpful staff and walking distance to main city area. So overall excellent.

Budget Hotel

The hotel is a little bit old. The bed linen is not clean that I feel sand on the top. The air conditional cannot adjust even there is a control here, hot air comes out. The breakfast is so far so good. The location is ok, just around 5 to 10 minutes to the subway. Room with smoking smell however I requested non-smoking room already.

Comfortable hotel in a convenient location

Typical of a HIE anywhere except many floors. Good breakfast, but not many Western options. Most guests seemed to be Chinese, so if you are trying to avoid Westerners, this place works. Less than 10 minute walk to Metro. The room and bath were very nice.

Very helpful staff. Good value for money.

Very helpful staff. Good value for money, very convenient location.

Excellent value for money.

Convenient location, staff are friendly, helpful, very pleasant stay!

Excellent

Location great. Breakfast amazing. Clean. Would stay again.

I had an early morning trip, and they packed the breakfast for me. That is great and very thoughtful.

Richardson Texas

Amazing

a very pleasant stay except that the location is not near chunxi road by walking

Lovely hotel

Excellent. We arranged a tour to Leshan from the hotel and it was great. By far the nicest hotel we stayed in during our trip to China. Staff was very helpful with a recommendation for a great local restaurant. Delicious morning buffet.

Amazing stay nd very comfortable hotel.

Holiday Inn Guolou , Chengdu

Good location within 10 mins walk to 2 subway stations. Very convenient to visit places of interest by subway / high speed trains. Room was spacious and cleaned . Decent breakfast. Overall fully satisfied and value for money.

Good hotel for Chengdu

There is a no smoking floor

Courteous staff, clean rooms

excellent service - check in was smooth. we mentioned we had an early flight to catch the next morning and the staff kindly offered to send a boxed breakfast with us. We spoke Chinese but it seemed like some of the staff spoke English. location is about 15 minute walk from Tianfu station - easy to find via google maps.rooms are updated, very clean.

Comfortable hotel

Hotel is clean and tidy. Staff are very helpful and friendly. I had a pleasant stay and would happily recommended this hotel to others.

Nice hotel close to shopping.

This hotel is excellent. They even have usb plugs on the outlets.

Reception staff are courteous and efficient. Can do more in assisting guests with looking for good food or nice walks/local attractions nearby, for example provide a city map instead of a name card with ineligible map on the back.

Excellent hotel. Will book again

Reasonable/as expected from HIE. Would stay again

What I would expect from a HIE. Service from staff was friendly, if a little ineffective! Breakfast was shockingly poor Rooms comfortable, a reasonable size, and clean, so, it worked for me. 10-15mins walk from the nearest metro station, and cheap enough by taxi to both Chengdu Nan and Bei railway stations Close to some reasonable places to eat, and the Waldorf (decent cocktails!) Would stay here again but find an alternative for the breakfast, eventhough it is included in the room rate

Nice Hotel, Staff and Location

The staff was very friendly and helpful. They spoke adequate English and worked with me and my friends when they needed to cancel the room for the first night, because their flight was delayed and they arrived the following day. If that does happen, make sure you have a hard copy of all your documents proving that your flight was actually cancelled or delayed. Breakfast was okay. Overall, the hotel was quiet, clean, comfortable and the rooms I requested did not smell like smoke. It is located near many Mom and Pop stores and restaurants, and it is only a couple of blocks from a mall, with a Burger King, Subway and Starbucks as well as good Chinese restaurants.

Very good value hotel

We had a pleasant 5 day stay here. Convenient location with lots of amenities right at door steps. Shopping malls around the corner. Good breakfast, excellent customer service. In summary a very good value hotel. Special mention goes to the well-equipped laundry area available for guests use at token fee. Will definitely return when we next visit Chengdu.

Nice Hotel close to public transport and shopping

Had a great time in Chengdu. Lots to do. Panda base a must see.

Good price. Staff very helpful Close to all shops Comfortable stAy and very clean

City center hotel, very convenient.

Comfortable and clean room, good breakfast selections, walking distance to shopping malls, TianFu Square, etc.

Very happy with Holiday Inn Express Chengdu Gulou

We were very happy with our time at Holiday Inn Express Chengdu Gulou. Our room was very nice and the staff was extremely helpful with our questions. The hotel is not on a main thoroughfare so it is relatively quiet and yet it is in a convenient location. The complimentary breakfast buffet was a great value and offered many options which were delicious. We also appreciated the travel office at the hotel. The young woman who staffed the office was very helpful in assisting us with hiring a driver for one of our tours and suggesting that it would be too expensive to do it for another tour and showed us how to arrange travel on the high speed train which was much more affordable.

Conveniently located with western breakfast

The hotel is located around 5 mins walk from South Taisheng Rd metro station. The hotel is modern with large shopping centre and many small convenient stores located close by. It is also with walking distant of major pedestrian (Chunxi Rd) mall in Chengdu. The internet speed is good with access to 3-4 English TV channels (the rest are in Chinese). There is no fridge/mini bar in the room I was staying but the buffet breakfast has a range of Chinese and Western style items to choose from.

Excellent hotel & services

This is an excellent hotel with very good services at very reasonable price. Very convenient location.

All are well and confort except no inroom mini bar and deformed mattress, noisy water tap made sleepless nights

This is an excellent location to shops and restaurants. The breakfast needs a few more western options.

Clean, comfortable and central location

Stayed here for a few days on a business trip. The desk, free wifi, and breakfast made the stay agreeable. the size of the room and the availability of English tv channels helped me relax a bit as well. Overall, a great experience and looking forward my next visit here.

Breakfast wasn't that great but for the price and location I'd stay again.

Comfortable, clean, central location

Overall, it's a good place to stay, but the wifi was very slow!

Good downtown location

Good hotel for visiting Chengdu - close to all subway lines. The front counter staff don't know much English so had some difficulties at times having them understand my requests. The room was what one would expect in a Holiday Inn - the mattress and the pillows were great. The bathroom was small but had everything that one would need. The wifi was good and could be used throughout the hotel. The room key lets one up to their floor, which makes the hotel safe. The non-smoking floors are truly non-smoking - no lingering smoke smell in the hallway or the rooms. The air con worked well.

Great stop over

It was great location, easy access to transportation and food.

convenient location to the city centre and shopping are.

Nice breakfasts

Nice hotel, good location, economic good designed layout room

One night in Chengdu

Value for money for the stay. Breakfast is good. Dining area is cosy. Room is comfortable and clean. CRT subway is less then 10 mins walking distance. Sign up for member with email address will enjoy late check out at 2pm.

Map location was off.

The location shown on your website is way off, the hotel is like 45minutes walk away from the underground transit.We spent an hour looking for it around the spot on your map location and it was on a couple blocks away.

Wonderful Stay

We had only an overnight stay, but it was wonderful. The staff were exceptionally welcoming from the moment we entered the very clean, classy, open style foyer to when they wished us safe travels at the end of our stay. Room was clean and spacious with large showers. The breakfast buffet was excellent and offered many western breakfast choices as well. Definitely recommend the Holiday Inn Express Chengdu - wonderful stay!

Average accommodation, but the service generally is good.

Good value for the hotel

We stayed for three nights. The hotel was very good and the value was excellent for the amount the we paid. The room was comfortable and the breakfast was very good

Information online about rooms is incorrect

Check the information about the rooms with the hotel first, because the information on the site is not correct and the hotel doesn't care, it just charges extra. We booked a two single bed room and the information said there would also be a sofa bed. When we arrived there was no sofa bed, and we had to change to a one double bed bedroom to get it. Adding extra sheets and breakfast turned out to be 200 yuan per day, which is really expensive considering the room without the sheets and extra breakfast was 349 yuan per day. Other than that the stay was pretty good.

overall satisfactory stay

Great location at the city center, with easy access to cabs, shoppingmall and mini grocery store. Breakfast was a mix choices of Chinese and western buffet, with decent Amounts of choices.room was clean but bed was a bit too soft compared to average hotels in china. No mini bar in the room but it did not bother us as plenty of grocery stores are nearby to supply snacks and drinks.

Good value for money. Will definitely recommend this to others.

Excellent

Really good option in the city centre. Our taxi from the airport found it a little difficult to find but otherwise very happy with the stay. Easy checkin, room was bigger than I was expecting with a good bathroom. Good breakfast and WIFI. Easy to get a taxi around the city. Helpful staff that speak English. Highly recommend.

okay not great

They made me pay again even though m booking was prepaid! Now I have to claim refund. The staff knew very little English.

Room with a view

I really enjoyed my stay at this hotel. I checked in earlier than 14:00 which helped me as I was going to the opera in the evening. The room was very clean and comfortable .There was a large choice of breakfast items Chinese and continental . I did not have dinner due to dining out on some tours. There are few eating places near by and a large shop next to the hotel. Tianfu square and the metro are about 15 minutes walk. The staff were very friendly. I will certainly try to book this hotel again when I return to Chengdu (which I will do)

China Holiday Inn Express

Hotel was OK. Not in a good location for local metro. Great was OK and not a lot of food for western travels.

Great spot

Great location. Hard bed but good pillows. Would stay here again dispite being worken up with the music from early morning exercises in park across road.

overnight stay

Good room view towards Tianfu Square. Easy to walk to centre and to metro.

Great value Hotel

I enjoyed this hotel so much on my first visit, I have stayed here two more times. It is great value for the price. An added bonus is the laundry room which comes in handy for long holidays in China. The breakfast is average but very good deal included with the room. The area has many restaurants and close to the Metro and Chunxi Road shopping zone.

Decent, clean, standard hotel

There is nothing to complain about at all and the hotel is what you would expect from a large chain and the staff who are excellent, helpful, friendly and with reasonable English. Breakfast buffet is fine with a range of western and chinese food and rooms were ok size with modern decor and comfy bed and good shower. Hotel is about 15 minute walk to Wengshu Temple but everything else was a taxi ride away - which was fine - there are plenty of them. There is a tour operator within the hotel who can sort out trips to see Pandas although to be honest, just get a taxi there and back - much easier and there is a queue of taxis outside the Panda centre waiting to take you home at around midday. Make the effort to get there early to see them being fed - we left at 7.30am.

good for the money I paid

I was there because a wine fair, the hotel is good for the prpouse, but so far away from the exhibithion center, traffic is terrible to get there, so if you go there you need to think in this issue

Reasonable price...

It was quite a comfortable stay, although the location is not located at the main road, but easy to get taxi or bus to go to some hotspots in town within minutes.

Convenient and comfortable hotel

good location and friendly staff, quick check in and check out. Love the beds! and rooms is good as holiday inn quality!

Friendly staff, clean, comfortable hotel.

Every question and request was answered and fulfilled. The staff were friendly and could speak English well.

Good location for staying in Chengdu

It was a pleasant stay at this hotel, and we like their complimentary breakfast. They provide a good range of food for breakfast. Also, their front desk staff are very helpful. We'll definitely stay with them on our upcoming trip in Chengdu. =)

Nice affordable hotel

Had everything I needed and looked for. Good heating, water, service, shower, etc. Clean environment suitable for international travelers.

Nice & Clean Hotel

We hv stay in this hotel for 8 days during in Chengdu. Location is q good, walking distance to MRT n bus stops. Buffet Breakfast is really good in tastes n variety. Staffs r nice n helpful. Beds r comfy. Is a valueable to stay here.

Great location and price

Did not provide map of chengdu, need to buy for it. Comfortable bed though.

Cozy experience, ok location

I stayed in this hotel for 5 nights... This HIE is great because it has very comfortable bedding and shower facilities! The heating was reliable but made the room extremely dry throughout the night, had to keep moisturizing and but a cup of water at the bedside. The location isn't bad, though it does take around 10-15mins to stroll down to the nearest subway station! There are buses conveniently located, and going anywhere by taxi isn't expensive either, especially if you are carpooling with friends... There is also a business center with computers which you can use for free, so you can make any last minute plans for travels (as I always do) conveniently! Restaurants and chain convenience stores are just opposite the road and around close by. The only strange thing was that the cleaner consistently throws away any boilt water (that you leave to cool during the day), which was kind of frustrating! Haha, nonetheless it was a good quality stay, and probably would stay there again if there is another chance of a stay in Chengdu!

recommended

clean and comfortable, breakfast is good, hotel location is convenient

Nice location and a good value

My wife loves staying at the Holiday Inn Express because they are not very expensive and the rooms are fairly large and comfortable, beds are comfortable wifi is always good plus the staff is always friendly and very helpful. No matter which Holiday Inn Express we stay at they have an high standard and we always have an enjoyable stay. Some of the breakfast buffets are a little better than others, this one was average which is very good. We enjoyed our stay, as expected.

Very nice hotel

Very nice, clean hotel compare to similar level's Chinese hotels, in very good location.

Central location; friendly staff; modern room!!

I enjoyed the stay at Holiday Inn Express although I only stayed for one night. The hotel is located in the heart of Chengdu. The street is relatively easy to find if you follow the Map. However, not so many taxi drivers know of this hotel, so better describe this hotel as the one nearby Ritz Carlton. It's easier to commute on taxi by describing it as the holiday inn next to the ritz. The room is modern, the bed is very comfy and the shower is hot. Really appreciated this hotel after spending a few nights in the mountains of Jiu Zhou Gou. So I give this hotel an overall rating of 5. Not to forget to mention, the staff are very friendly and helpful; buffet breakfast starts at 06:30, perfect for early birds.

Very comfortable and great location of hotel.

Comfortable and affordable hotel

We were very comfortable.

Comfortable. There was a bit of mold on the shower floor, but otherwise clean.

Fine but nothing special

The room was fine but slightly run down with stains on carpet. Great pillows and lovely to have CNN on TV. My grown up son slept on sofa bed which was a bit lumpy. Breakfast was good with a mixture of both Chinese and western food. Yes, the coffee is the best I had in China. Only one lady in the reception spoke English which made things a little tricky when she was not around and we needed directions. Bought a map for 10 yuan in the travel agency in the hotel. Warning it is not to scale. 10 minute walk to main shopping street,15 to nearest metro stop. Lots of taxis in area. The receptionist kindly suggested that we caught one on the street when leaving as it would cost more if ordered by the hotel. The stay was fine but would probably look for somewhere else if I am in the area again.

Above average hotel with Western influences

We used this as a home base for tours of the Sichuan area. Everything seemed fine. The breakfasts were outstanding. Room air control was so-so, but the beds were good and solid. Television had some English-speaking channels.

Good choice in central Chengdu

This is a standard business hotel in central Chengdu. They have clean, modern rooms, and a nice buffet breakfast. not all staff speaks good English, but it is acceptable. The hotel is within walking distance to the Tianfu Square (and the metro station at that square) and the central business district of the city. The hotel also has a tourism information office that can help with your questions regarding area attractions.

Comfy beds, pleasant environment,

Staff very professional, breakfast spread reasonable, Fascilities very updated, quiet environment. Great for famiiy outing10 mins to Metro at Tienfu. Location is a little secluded but taxi knows the way

THE ROOM IS CLEAN AND RECEPTIONIST ARE NICE. BREAKFAST IS VERY GOOD FOR THE PRICE