HILLS POLYANA Hotel & SPA

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Located in Krasnaya Polyana, HILLS POLYANA Hotel & SPA is in a national park, within a 10-minute drive of Gorky Gorod Mall and Laura Ski Lift. This 5-star hotel is 5 mi (8 km) from Ski Complex Rosa Khutor and 7.3 mi (11.7 km) from Gazprom. Make yourself at home in one of the 40 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and electric kettles. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Property Alerts

You'll be asked to pay the following charges at the property:

• Deposit: RUB 10000 per stay
• A tax is imposed by the city: RUB 10.00 per person, per night

We have included all charges provided to us by the property.

You need to know

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 January to 31 March.
• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Enhanced food service safety measures are in place.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property uses eco-friendly cleaning products
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Minimal age

18

Optional fees

• Airport shuttle fee: RUB 5000 per vehicle (roundtrip, maximum occupancy 6)
• Early check-in fee: 50 percent of room rate (subject to availability)
• Late check-out fee: 50 percent of room rate (subject to availability)
• Crib (infant bed) fee: RUB 2500.0 per day
• Rollaway bed fee: RUB 3000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

English