You need to know

• Pool access available from 9:00 AM to 8:00 PM.
• Only registered guests are allowed in the guestrooms.
• A car is not required for transportation to and from this property.

Special Instructions

Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Safety features at this property include a first aid kit

Minimal age

18

Optional fees

• Fee for local cuisine breakfast: approximately GTQ 35 for adults and GTQ 30 for children
• Airport shuttle fee: GTQ 1529.58 per vehicle (roundtrip)
• Hosted evening meal: GTQ 35

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Spanish