BEYOND EXPECTATIONS

Stayed in #404 - tight bathroom, lot of bed space (although cramped around bed), very clean, good shower, very good breakfast, very accommodating staff - went out of their way to make our stay very comfortable - would recommend a chair for sitting at the desk - they did provide one from the dining room during our stay.

The staff is hostile, I asked for an extra day they said fine it’s available then he just didn’t put it in the computer. Left and got another Hotel. I would not recommend staying here

Every thing was nice and clean,only air conditioner not working and small rooms

Gold location near sultanhamet square.

The hotel room was extremely small for 3 people where there was no space to open our suitcases or even put them. We tried to upgrade our room but were told this room was the biggest they had! Also the room was dirty and plug sockets were missing and there were cords coming out of it. This was very dangerous as my bed was right next to it. Then the hotel bedding was extremely disgusting with nasty marks on. We asked the staff to change it but the staff became rude and left us to sleep in the sheets. Also. One of the staff left the window open whilst cleaning i suppose, was not acceptable as we left our luggage and passports and it could have easily been stolen. AVOID THIS HOTEL AT ALL COSTS

Avoid !

Worst hotel we have stayed in Istanbul ! The room was like a shoe box , travelled with my husband and sister for a nice few days away. The heating was constantly on , the floor was always heated , far too warm. When we arrived the room was not equipped for 3 people , only 2 glasses , 2 bottles or cans in the mini bar only 1 hand towel. The bathroom door handle fell off , the windows handles were broken no T.v remote , we had to call a maintenence man to sort it all out. The cleaner did nothing ! No towels no loo roll she didn't even make the beds Breakfast wasnt the best either , no toaster , most mornings things weren't replenished and not enough tables. I would not recommend this hotel if you want any sleep !! Workers using a cement mixer all night long, cats meowing , workers in the shoe warehouses very noisy and they start very early too. Overall very very disappointed

Nice & safe

The property is very bad, and the staff were rude and disrespectful. I asked for cancellation they had a fight with me. This is unacceptable. Expedia must remove them from the listing, and I request $50 refund to my credit card

Great location, very nice stay in old town near historical places. Grand Bazar around 5 min walking, Blue Masque and Ave Sophia, Topkape palace within 5-7 min by walking.

Don't book this disgusting hotel!!!! I stayed in many places in Istanbul, and this, by far, is the worst hotel I have stayed in!!!!! I booked two nights, and I had to leave a day early just because of how bad an experience I had with this hotel. Not only was the room very dirty, but the man at the front desk had no matter to work with guests.

This hotel is far from 4*. I think it’s just because off the nice finishing, other than that it’s not worth 4*. The staff is helpful, cleaning every day. The breakfast is not varied and same every day, not super delicious, using the cheapest products, by day 3 we couldn’t enjoy it anymore, eating just to fill the stomach. No lunch or dinner provided. Now, at4pm I’m starving and waiting for my child to wake up to go out for dinner. Because of her long naps, we skip lunch for the entire week. No room service. And the rooms are not cheap! Ripping off. Thanks for hosting us, but I’m dreaming of going home faster. 7min to Blue Mosque, Hague Sophia, Topkapi Palace, just down the street. In the street is the city. The location is very good, tho.

Very central and clean

Hotel very central to main attractions, tramline. Just very noisy with all the shoe wholesalers from early in the morning.

From good to terrible. What a shame....

Dissapointing Stayed at this hotel 3 times previously. Returned here because the hotel was always comfortable ,clean and well maintained. I returned expecting the same as always. On arriving at the hotel this time there was new staff at reception. Nobody helped me to take my luggage to my room. During my stay the room was hardly cleaned properly. The bathroom was never cleaned even after complaining. The hotel no longer can give you an extra pillow. Dont waste your time with the breakfast it has gone terrible no variety not everyone likes cheese and olives. I have seen this hotel go from good to bad. STAY AWAY.

Pleasant stay!

Hotel is a walking distance to the main attractions. Bit of a hill but for us it was doable.They could improve on the breakfast. The day time Receptionist was very helpful. Hotel room was clean and pleasant. Our room was overlooking the main streets. Lots of hustle and bustle. For us it was ok. If you don't like noise not for you!

Short stay

The AC is an Issue where it was very low No exhaust fan in the bathroom Towels are too old and no chair in the room

It is smazing place with good location. Fees are ideal due to its cleaneds, nice staff, location and design of rooms. I really loved this hotel and will always stay there during my teavel to Istambul Highly recommended snd its cslue of money is ideally matches

Good staff and location. Clean rooms and good value for money.

Great

Clean and confortable .

Serious and friendly good service from the arrival through to the end of the stay. Very clean and comfortable , good shower , hot and plenty water flow Fethi

It was great place to choose and i was so Pleiades thanks mr mehmet he welcomed us so good

Incredible short stay in Istanbul.

Our stay was good despite the covid situation and when we suddenly had to cut our stay short management came through for us and did the almost impossible. Thank you very much for all you have done for us we really appreciate it.

Confortable stay

Comfortable stay

happy

Good room and clean Breakfast average

Great personnel and service

Home away from home

As always this hotel has been my home away from home. I have stayed here a few times and in all this time the hotel has maintained its excellent service. All members of staff are extremely helpful and most welcoming.

Good customer service, very closr the the Tram making it convenient for travels, walking sistance from Sultanahmet and all the cool places around.

I stay for 9 night first I inform the staff air con is not cool 2nd things I complain about safety box is lock 3rd at night noisy I complain 2,3days but staff never bother at all

one of the best hotels good breakfast helpful staff clean hotel daily clean

Home away from Home

I returned to this hotel as I had a very good experience on my last visit. On this trip everything was still excellent . 10 stars to all the staff . Thanks guys. This is my home away from home.

Good staff, good breakfast ,close to downtown Lot of Resturant around Good for 3 stars hotel

Location, location location, don’t need no stinking tour everything is within 10-15 min walk.

Excellent service experience.

Wonderful experience. Check in and service with Mr. Yasar was excellent. Room and bathroom was clean and comfortable. Hotel is relatively new so facilities are good. Breakfast also was excellent with different variety from day to day. Will return to this hotel.

Buono

Hôtel bien placé, petit déjeuner simple, pas de bar/salon, bruit en bas de l hôtel (restaurant)

L'accueil est moyen, avant de nous remettre les clefs de notre chambre, l'employé a voulu absolument nous vendre une soirée sur le Bosphore. Il a été très insistant, nous avons demandé un temps de réflexion et dès que nous rentrons à l'hôtel, il nous harcelait. La chambre est très petite, pas de place pour mettre une valise, rien pour accrocher les serviettes de toilette, pas de drap housse, le drap de dessous était toujours en boule le matin, nous dormons directement sur le matelas, la couette était trop petite, dimension 140 pour un lit en 140, de plus la housse de couette était trouée et notre chambre était situé sur la rue où un restaurant mettait de la musique forte jusqu'à des heures avancées de la nuit. De gros problèmes pour dormir. Le petit déjeuner est exécrable, le thé, le café et le choix en pain très limité , aucun complément pour ceux qui arrivent plus tard. Il nous a aussi fallu tous les matins demander un couteau. Le serveur allait en nettoyer un pour nous le remettre. Service médiocre.

Hôtel bien situé pour les visites des sites historiques dans un quartier de Fatih proche des transports et du Grand bazar Chambre petite, propreté moyenne et surtout chambres donnant sur la rue très bruyante avec la musique du restaurant THE GLASS

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Suosittelen

Hyvä sijainti. Viihtyisä huone ilmastoinnilla ja ranskalaisella parvekkella. Vilkkaalla alueella mutta siitä huolimatta hiljainen ja rauhallinen hotelli. Hyvä aamiainen laihaa kahvia lukuunottamatta. Ystävällinen henkilökunta.

Péssimo Quarto/Hotel

Experiência a não voltar a repetir e não aconselho a ninguém! O quarto muito degradado, o papel de parede todo descolado, numa cave (piso -2), onde encontramos logo um bicho, quarto com humidade, odor do polivan, TV sem sinal, a cama ou o colchão estão estragados, almofada rota. Pequeno-almoço com pouca variedade, muito fraco, frio e com pão do dia anterior (?), água e chá a saberem mal em todos os dias. Um Hotel com potencial, mas muito mal aproveitado.

Kaos

Tyvärr var rummet jättelitet och väldigt lyhört. Vi var där i fyra dagar och tyckte att det var jobbigt att bo där de dagarna. Ett stort plus med Hotellet är att det ligger centralt.

La puerta no se puede cerrar, no me la arreglaron y tampoco me descontaron dinero por ello.

La colazione dolce è inesistente inoltre le stanze all ultimo piano sono mansardate e scomode per chi alto oltre i 160 cm. Buona la posizione

Buona struttura , personale gentile

Für ein kurztrip ok

Personal war sehr freundlich, die Lage ist okay und das Frühstück war sehr lecker. Zu dem Preis war es okay

J’ai apprécié le petit déjeuner.

Very good service

The staff was very kindly, we booked wrong room but they helped us get another better room. Very good service and the location is very good

La réception très bien. Le ménage dans les chambres c était pas trop ça.

Accueil super ! Personnel très sympathique , juste que les chambres trop petite et bruyante les murs sales la deuxième chambre sans fenêtre trop trop bruyante et pas assez de lumière . Restaurant convenable