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Hotel Description
With a stay at Help Yourself Hostels - Restelo in Lisbon (Restelo), you'll be within a 5-minute drive of Belém Tower and Jerónimos Monastery. This hostel is 4.7 mi (7.6 km) from Avenida da Liberdade and 5.4 mi (8.7 km) from Rossio Square. Make yourself at home in one of the 30 individually decorated guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, bidets, and hair dryers. Featured amenities include a 24-hour front desk and luggage storage.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Private host property
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows regional sanitization guidelines Clean & Safe (Portugal)
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Cash Breakage deposit: EUR 10 per stay
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Optional fees
- Pet deposit: EUR 50 per stay
- Pet fee: EUR 5 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Portuguese
English
Amenities
Most Popular
Free WiFi
Concierge
Non-smoking
Other
24-hour front desk
Terrace
Wheelchair accessible – no
Hotel reviews
TravellerTravellerEasy parking
TravellerNice place in a calm area. Receptionist Richard did a great job in assisting me with any queries.
TravellerI was at staying in this place for 4 nights and I have wonderful time, Staff and Owner are very helpful and friendly. House is charming
TravellerSuper hostel com um staff de primeira.
Traveller100/100 Apesar que no tienes aire acondicionado, es una opción barata para ir a Lisboa. Es muy limpio y lindo.
TravellerIts close to belem attractions and its a quiet place to sleep.
TravellerGood
TravellerNot good for family with kids
TravellerDddd
TravellerAo chegar, foi avisado que eu deveria deixar uma taxa de 10 euros como garantia para caso eu perdesse a chave do quarto. Ao fazer o checkout as 11:00, não havia ninguém na recepção para me devolver a taxa, tive que ligar para um número que encontrei no Google para que alguém viesse me atender. Isso as 11:20 da manhã.
TravellerLo venden como apartahotel y es mentira, es una pensión, una casa comunitaria. Pero lo peor sin duda ha sido el trato recibido, totalmente despectivo desde el primer momento.
TravellerRegular, baja relación calidad-precio
Pagamos una habitación privada con 4 camas (2 literas). Los baños son compartidos (aunque no lo especifica la publicación). Hacia frio en Lisboa, y la ventana de la habitación no podía cerrarse del todo, y no tienen calefacción así que pasamos mucho frío. Pasamos muy poco tiempo ahí, el personal y le atención bastante promedio, la limpieza no muy buena. Pero por el costo que tiene, no puedes esperar mucho más. Francamente no regresaremos.
TravellerGracias Señora Edirr
Muy bien, el personal muy amable y hacen de todo para que les entiendas aunque no hablen tu idioma. La señora de limpieza (Edirr creo se llama) muy amable y hablaba más idiomas que el personal de recepción.
TravellerRichard is a kind and good person. He helped me when I was in trouble. thank you. All the facilities were clean. My complaint was that the triple bunk beds were noisy.
TravellerObrigado!
TravellerTudo!
TravellerAgradavel surpresa
Estadia agradavel, existia facil estacionamento nas ruas em frente, reservamos um quarto standard e pude ficar com minha família, lugar limpo e silencioso, recomendo.
TravellerMala ubicación, habitación muy muy pequeña, muchas camas en un solo espacio.
TravellerCuisine, sanitaire, balcon commun, avec d'autres personnes. Demande des cartes d'identités des enfants pour avoir la clef. Heureusement qu'une amie a peu nous envoyer les photos des cartes. Le personnel est tres sympathique.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Avoid at any cost if you can. They make you get bounced around between Expedia and them and simply do not care about the customers. This was the worst experience we have had during any of our trips worldwide. We should have looked closer at the other reviews before we booked here.